Toyota of Lancaster
Lancaster, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 6,325 reviews
Happy Thanks for help me, I was los my car in a car accident and is not closet the case, I was try to buy a car in different dealer and all the try’s make m Thanks for help me, I was los my car in a car accident and is not closet the case, I was try to buy a car in different dealer and all the try’s make my point going down, is close Christmas time and I was applied for cards in stores all that make my points going down.... and they help me More
Excellent Customer Service! Very professional and friendly. As always, I received great customer service from Chanin Yescas! Service was performed quickly. Waiting room is comfortable and conducive to working. As always, I received great customer service from Chanin Yescas! Service was performed quickly. Waiting room is comfortable and conducive to working. A pleasant atmosphere. More
I had to travel all the way up to Lancaster from Los Angeles to find the car I was seeking (a used hybrid Lexus RX450h). I connected with salesman Ricardo Vazquez. He gave me enough conclusive informati Angeles to find the car I was seeking (a used hybrid Lexus RX450h). I connected with salesman Ricardo Vazquez. He gave me enough conclusive information about the one they had on the lot and in a way I felt he was being honest with me, so I decided to drive the 60 miles. Upon arriving, I immediately liked and connected with Ricardo. He had the qualities I sought in my salesperson: extremely knowledgeable about all facets of the vehicle I came to see; extremely professional, but with a perfect manner of well-mannered, sincerely interested, no-pressure, but eager and able to handle all questions and buying scenarios I put in front of him. I felt totally comfortable with him, as well as completely confident that I was in the best of hands. At the appropriate time he interfaced next with Joe Boghos, who was the initial handler of my paperwork. Joe was a pleasure to work with as well—completely fluid in his handling of all the financial documents and questions, and worked hard to find me the right credit source, while maintaining a sincere friendly and personal manner. When all was in order, my purchase was then turned over for document finishing/paying with Jamie House. Jamie is such a pro—great personal manner, yet incredibly efficient in her ability to push the finishing process to its conclusion quickly. Because of all of their effective efficiency, as well as the seamless fluidity in which the departments interact, the entire process took half the time I’m used to spending in a dealership, but more importantly, I was left with a sweet taste in my mouth from the endeavor: I truly felt good about every part of the experience, but especially am grateful for the care and personal service they offered. I have two cars to buy in the beginning of the year for family members. I am already working again with Ricardo for the first car, and plan on doing so again with the second. I would highly recommend the facility and staff at Toyota of Lancaster. I have no compunction to make that drive again to do business with them all, as the experience was as painless and pleasurable as such an exciting and yet stressful purchase could possibly be. Call Ricardo—he’s great and you will definitely be in the most capable and courteous hands possible! I give the whole experience a solid 5-stars. More
Totally AWESOME! Lancaster Toyota was GREAT! They were friendly and worked very hard to get me the best deal. I would definitely recommend them to anyone looking for Lancaster Toyota was GREAT! They were friendly and worked very hard to get me the best deal. I would definitely recommend them to anyone looking for a new car or truck. Edwin was very informative about the vehicle I bought and showed me all the neat gadgets it had and how they all worked. You can't go wrong buying a Toyota but your experience will be that much better if you buy from Lancaster Toyota! More
Excellent service Very nice and listened to what I wanted and needed. Worked with me to understand which option would be better for me and did it in record time Very nice and listened to what I wanted and needed. Worked with me to understand which option would be better for me and did it in record time More
ANDRES WAS A VERY POLITE AND RESPECTFUL SALES MAN THK U ANDRES YOU WERE SUCH A GREAT SALES GUY. U HUSTLED AND FOUND THE CAR I LOVE. YOUR A VERY RESPECTFUL AND VERY POLITE MAN. ONCE AGAIN THK U ANDRES. THK U ANDRES YOU WERE SUCH A GREAT SALES GUY. U HUSTLED AND FOUND THE CAR I LOVE. YOUR A VERY RESPECTFUL AND VERY POLITE MAN. ONCE AGAIN THK U ANDRES. More
Alex Guzy is the best!!! Alex was there start to finish!! He made sure, i mean really made sure that things were seen through and so honest. Kept me up to date on the work tha Alex was there start to finish!! He made sure, i mean really made sure that things were seen through and so honest. Kept me up to date on the work that needed to be done. Frontier Toyota really has a great employee, along with the service techs who worked on my car. I hope they will also be told as well that their work and time is counted along woth Alex. Chanin was so quick to check the engine light code right there where you pull up. And she let me know of what could be covered so as not to fret too much. Great employees you guys have. They really really are the reason we wabt to solely stick with Toyota vehicles❣ Please please make sure that the other employees who worked on my Prius as well know they are individually included in this review. You're in great hands with Alex Guzy!!!!!! Thank you Chanin!! More
Awesome Customer Service I would not take my Toyota anywhere else for service. They have the best customer service. Making and appointment is super easy and the free shuttle I would not take my Toyota anywhere else for service. They have the best customer service. Making and appointment is super easy and the free shuttle service is a plus, More
Not good I didn’t like this second time going to buy a car the manager (sonny)he was Rude!!!!Very pushy and he just wanted to make his sale not helpful at all. I didn’t like this second time going to buy a car the manager (sonny)he was Rude!!!!Very pushy and he just wanted to make his sale not helpful at all. Eddie was nice and helpful and I can tell he really wanted to help us but sonny was making it difficult for him but I like the first time when I went to go buy a car the manager was nice and helpful his name was tony and Edwin.The second time I buyed a car it had no gas at all the seller told me to come the next day To put gas and he was not there and the rest of the employees didn’t help me and just ignore me and said to come back. The guy didn’t answer my call and I was left half ways from my house I had to call my husband to come get me and get gas for the car cuz I was in the middle of no where and still till now they still haven’t put gas on my car like they promise me so is the last time I go to this dealership and I’ll make sure I’ll tell everyone I know about the bad service I had here. If I ever go back I will go only when Tony is there. More
Frustrated, lower attendance! Pague $850 por un servicio que incluia entre otras cosas el cambio de frenos delanteros de mi Tundra 2015, me la entregaron y la camioneta hacia mucho Pague $850 por un servicio que incluia entre otras cosas el cambio de frenos delanteros de mi Tundra 2015, me la entregaron y la camioneta hacia mucho ruido, algo habian dejado flojo, posteriormente me di cuenta que el pedal de frenado se sumia hasta el fondo, habian dejado desajustado o con aire los frenos, eso pudo provocar un accidente, llame varias veces por que estaba molesto y al parecer a NADIE le importaba mi caso, incluso se molestaban. Siempre le han hecho los servicios a mi camioneta en el dealer por que creia que eran eficaces, preparados y que si habia algun problema me ayudarian con prontitud haci como cobran! More




