Toyota of Lancaster

First time, won't be the last Thank you so much for the service. I was in and out quicker than I thought. My first time stopping by this location, I'll be back for sure. Thank you so much for the service. I was in and out quicker than I thought. My first time stopping by this location, I'll be back for sure. More

good customer service. Hi, Yes, he noticed we had a radiator leak. He also spent time with us to explain what was going on wiith our battery . He noticed that we needed an Hi, Yes, he noticed we had a radiator leak. He also spent time with us to explain what was going on wiith our battery . He noticed that we needed an oil change, but we couldn't do it at the time because we were in a hurry. More

Excellent Service The Best Service Center With The Best Customer Service Representative. This is the place to take your car if you have any type of problem or situation The Best Service Center With The Best Customer Service Representative. This is the place to take your car if you have any type of problem or situation with your vehicle. More

In and Out -- No hassle We made the appointment online. Dropped the vehicle off and picked it up later that day. No sales pitch for more work and the job was done well. Gr We made the appointment online. Dropped the vehicle off and picked it up later that day. No sales pitch for more work and the job was done well. Great service. More

Great service! Great customer service in a friendly enviroment. Car was received and expedited in a timely manner. I'll be glad to return for another service. Great customer service in a friendly enviroment. Car was received and expedited in a timely manner. I'll be glad to return for another service. More

Best car buying experience in all of my 85 years I purchased a Scion iA from Troy Dewater at Toyota of Lancaster less than a year ago, but wanted something bigger. I called Troy to see if I could tr I purchased a Scion iA from Troy Dewater at Toyota of Lancaster less than a year ago, but wanted something bigger. I called Troy to see if I could trade in my car before I hit my 1 year mark with it and he was so helpful. He got me in the same day, and answered the phone every time I called- even on his days off. He made me feel special and never made me feel pressured into buying anything I didn't need. I left the lot the same day in less than 2 hours with my new Camry and couldn't be happier! Every question I had, he was always there to readily answer them. I just can't emphasize how great of an experience overall I was given and how comfortable the whole process was. I believe he went above and beyond to help me, even answering little things when I would call, such as "Do the lights automatically turn off?" Jamie in finance was excellent as well, and got me out quickly, and again, I never felt pressured like most dealerships make you feel. A couple days later I received a phone call from the finance department saying that I needed to come sign an additional document, however I was unable to leave the house because of illness. A gentleman came to my house with an iPad to take care of it for me and I signed without even leaving my doorstep. If there were any improvements that could have been made, I would say NONE!! My whole car-buying experience was unmatched, and I truly have to thank Troy for the amazing help he gave me when I never thought I would be eligible for a car loan. He was so patient and made me laugh a few times; THAT is how car buying should make you feel!!! Thank you so much to everyone at Toyota of Lancaster. If anyone is ever looking to buy a car, talk to Mr. Dewater first!!! More

Great service I’m happy with the service this dealership has provided to my car. Sean is very helpful. I highly recommend this dealership to anyone looking for grea I’m happy with the service this dealership has provided to my car. Sean is very helpful. I highly recommend this dealership to anyone looking for great customer service. More