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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,947 Reviews
Call Service Center (661) 948-0731

3,947 Reviews of Toyota of Lancaster - Service Center

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January 15, 2024

Staff was polite. Service took a long time. Would schedule for a midweek morning appointment next time More

by jaimenunnenkamp
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
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Jan 15, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

January 15, 2024

No words to offer but Professional I have enjoyed the outcome of the services rendered More

by JOSEPHC00767
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Jan 15, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

January 15, 2024

My experience at the Toyota dealership was fast quick and very knowledgeable. Kiara was very professional and very helpful with all my services. More

by MMAYORAL1987
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
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Jan 15, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

January 15, 2024

I was kept up to date the whole time it was a good and fast experience I would go back for sure I am thankful for all the help and the good service keep it up Toyota !!!! More

by LISAVALDEZ20
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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Jan 15, 2024 -

Toyota of Lancaster responded

Thank you for your review. The entire team really appreciates it. ​

January 15, 2024

Friendly and Fast When arriving I was checked in quick and was treated by my favorite service advisor Erick Bravo. More

by sergiotreyes
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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Jan 15, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

January 15, 2024

They called me. We made an appointment. I left work early and my husband too. Felipe was nowhere to be found. Anthony was so kind but he said Felipe was going to get More

by laura.sophie.11
Recommend Dealer
No
Employees Worked With
Chanin Yescas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chanin Yescas
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Jan 15, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' business and would like to thank you for bringing this to our attention. Please let me know if I can help in any way. I can be reached at (661) 952-2103

January 15, 2024

Outstanding service. Outstanding service. Didn't wait too long. It was raining and thought service would take too long but did not. Thank you. More

by juangomez2005
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chanin Yescas
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Jan 15, 2024 -

Toyota of Lancaster responded

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.

January 14, 2024

Sensational. Max's service and knowledge about my visit was sensational. 10 out of 10 would recommend. More

by Mamorales1
Recommend Dealer
Yes
Employees Worked With
Max
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Jul 31, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

January 02, 2024

Tota of lancaster is the best at car services thank you guys and happy new year More

by EERIKANDRADE91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day and Happy New Year's!

December 31, 2023

I was treated with a great customer service by Mauricio When I arrived I was immediately acknowledged By the person who was talking your information before going to Mauricio More

by mescobar619
Recommend Dealer
Yes
Employees Worked With
Mauricio Orellana
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Jan 02, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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