Toyota of Lancaster - Service Center

This is the only dealership I take my car to. I would highly recommend this dealership. I would highly recommend this dealership. More

Pleasant staff. Service is on time. Waiting area is comfortable. Good experience. Will be coming back o do business again. Service is on time. Waiting area is comfortable. Good experience. Will be coming back o do business again. More

The service department is always very pleasant. I appreciate that they keep me up-to-date through text I appreciate that they keep me up-to-date through text More

I liked how if you have an appointment, you pull in and you can notify advisor that you're there and advisor comes to get started on getting car processed for service 👌🏾 you can notify advisor that you're there and advisor comes to get started on getting car processed for service 👌🏾 More

The service provided was excellent, i was updated periodically and the personnel of the service department was kind and informative. Great job! periodically and the personnel of the service department was kind and informative. Great job! More

Excellent service, and service department representative Erick Bravo was vey professional. Very happy overall. A Erick Bravo was vey professional. Very happy overall. A More

The dealership has professional staff, great customer service, a comfortable waiting area with clean restrooms. service, a comfortable waiting area with clean restrooms. More

Great service, friendly staff. Always feel satisfied with my vehicle service and the courtesy of the staff. Always feel satisfied with my vehicle service and the courtesy of the staff. More

Mike was AWFUL! Didn't take care of my car! He was my Rep for this oil change. Mike would not return my messages as I wanted to know if my car needed anything to be Didn't take care of my car! He was my Rep for this oil change. Mike would not return my messages as I wanted to know if my car needed anything to be done. Finally when he called me back was about 3 hours later close to closing. Seemed like he was rushing and recommended things that were already done to my car and the one thing "fuel injection cleaning" that my car needed they would not be able to be done since they were close to closing. I asked him why it took more than 3 hours to take care of my car? He then said it was the mechanics fault! I felt he did not want to admit his wrong doing. When I arrived to pick up my car I asked to speak to his Supervisor who seemed she thought this was not a big deal and I was not going to be charged. I had tried calling her too but my call would somehow never get through but yet when I spoke to her she said she had seen me trying to call her but she wasn't able to pick up my call? So I thought why didn't she just call me back? Terrible service all around. This place was very convenient for me since my work is very close by but now I am having second thoughts of taking my car back to this car dealership. More

They charge to much money for service &when call they transfer you several times &you never get your questions answered. transfer you several times &you never get your questions answered. More