Toyota of Lancaster - Service Center

Joe was quick to get my truck in and out of the service center! Excellent service was provided by him, will request working with him in the future! center! Excellent service was provided by him, will request working with him in the future! More

When I brought my car in, I told the technician that the transmission was going out. I told him that the car goes forward but it won't go in reverse. I was then charged $210 for a diagnostic which told him transmission was going out. I told him that the car goes forward but it won't go in reverse. I was then charged $210 for a diagnostic which told him exactly what I told him!! What a ripoff! That's never happened to me before and all the years that I've been with Toyota. More

Dealership charged me an additional $3000 markup fee and used COVID as an excuse when I purchased my truck so I will never buy from them again but their service department is excellent and 5 star! used COVID as an excuse when I purchased my truck so I will never buy from them again but their service department is excellent and 5 star! More

Standard lower with not going over car service paperwork with car owner and questions being asked. Also I was not notified about a rip in my tire. with car owner and questions being asked. Also I was not notified about a rip in my tire. More

It was perfect she was so nice so friendly the whole experience was just great experience was just great More

Great service and great staff! Douglas, goes above and beyond with his knowledge and service provided. I would definitely recommend friends and family. Douglas, goes above and beyond with his knowledge and service provided. I would definitely recommend friends and family. More

Quick and courteous service, keeping me up to date as the repairs were done correctly. the repairs were done correctly. More

Excellent customer service. Erik Bravo always goes above and beyond and takes care of us. Erik Bravo always goes above and beyond and takes care of us. More

I don’t really interact with the “dealership” but Eddie is the service advisor I always get and he’s always on his A game, very professional and kind. The rest of the staff just walks around with a tired f is the service advisor I always get and he’s always on his A game, very professional and kind. The rest of the staff just walks around with a tired face doesn’t greet or “fake smile” More

Tienen muy buen servicio son muy amables no te hacen esperar te hablan en tu idioma esperar te hablan en tu idioma More