Toyota of Lancaster - Service Center

Erick Bravo is FANTASTIC! His follow up and consistent customer service is to be awarded. He listens to the customer's needs and is able to handle challenges that come his wa His follow up and consistent customer service is to be awarded. He listens to the customer's needs and is able to handle challenges that come his way. I have been that challenging customer and he always comes through. Thank you Erick! :) Crysta More

Maintenance errors, tools left under hood that could have caused engine damage, installed wrong wiper blades and rude customer service! caused engine damage, installed wrong wiper blades and rude customer service! More

Great friendly service from all department wait time to service my car was sooner than expected. service my car was sooner than expected. More

Chanin is the best Service manager they have had since I have been taking my vehicles there for the past 18 years. Kudos to Gus also, great work on my Prius. have been taking my vehicles there for the past 18 years. Kudos to Gus also, great work on my Prius. More

Mauricio did a great job and very knowledgeable He tried his best to satisfy me as a customer tried his best to satisfy me as a customer More

I had an amazing experience working with Joe Garcia. Joe was polite and helpful, I would like to thank him because he explained everything to me and I felt comfortable bringing my car back to Toyota aga Joe was polite and helpful, I would like to thank him because he explained everything to me and I felt comfortable bringing my car back to Toyota again. More

Did not issue next service sticker. Break check listed front brakes at 8mm however last break check front breaks measured 6mm; how is that possible. Turned in vehicle around 9am waited Break check listed front brakes at 8mm however last break check front breaks measured 6mm; how is that possible. Turned in vehicle around 9am waited till end of day and had to text them for status update; mind you no oil change was needed this service. More

Always have a good experience at this dealership. They are very accommodating and very professional They are very accommodating and very professional More

I have been utilizing the service department for years. No matter who the service advisor is, they are always friendly, efficient, courteous, and professional. I've seen Chanin for years and trust her jud No matter who the service advisor is, they are always friendly, efficient, courteous, and professional. I've seen Chanin for years and trust her judgment. The latest advisor was Douglas, who was very helpful. I've seen Sean a couple of times in the past and he was extremely knowledgeable. I will continue to utilize your service and advise other people to utilize your service. More

Very professional and respectful. They always keep us informed on the progress of our vehicle. They always keep us informed on the progress of our vehicle. More