3,947 Reviews of Toyota of Lancaster - Service Center
Great service! Sean Preston has always provided me with excellent advice and customer service. He always keeps me informed on the work that needs to be completed. excellent advice and customer service. He always keeps me informed on the work that needs to be completed. More
Is an Ok Dealership. Is convenient because is local but still have room for improvement in customer service. I usually get same treatment, no updates on my vehicle status until I get back to the dealer to still have room for improvement in customer service. I usually get same treatment, no updates on my vehicle status until I get back to the dealer to pick it up. Prices are kind high compared to other dealers is just closer. I am a Veteran I get military discounts on other dealers this one every now and then. Hopefully things will get better. More
My Sienna is due for maintenance and I always take it to Toyota for service. I'm quite satisfied with their service. I know they do a good job that's why I trust them. Toyota for service. I'm quite satisfied with their service. I know they do a good job that's why I trust them. More
Discussing the maintenance appointment and then the actual work was timely and apparently as promised. We did not experience any long waits during the process. actual work was timely and apparently as promised. We did not experience any long waits during the process. More
Service was great. Always have taken my vehicle to this dealership with no problem. Always very professional. Have bought approximately 5 vehicles from this dealership. And never had any issues. dealership with no problem. Always very professional. Have bought approximately 5 vehicles from this dealership. And never had any issues. More
I am so comfortable and confident in bringing my Camry for service. I appreciate the quality of care I receive from Stephanie and crew. Thanks! for service. I appreciate the quality of care I receive from Stephanie and crew. Thanks! More
I was used to the account service rep but he retired. The new one are not very knowledgeable and not as agreessive. Also after the payment, I realized when I got home I wasn’t given a copy of my credit card new one are not very knowledgeable and not as agreessive. Also after the payment, I realized when I got home I wasn’t given a copy of my credit card receipt. More
Great people and great service! Never disappoint. Hard times like these makes it hard to get service at times but this team always cares for our people! times like these makes it hard to get service at times but this team always cares for our people! More
Takes 2 weeks to schedule an simple oil change. If you do not have an appointment, the dealer will not take and send you home. Prices are high. Should offer higher savings coupons. not have an appointment, the dealer will not take and send you home. Prices are high. Should offer higher savings coupons. More
The service at Toyota of Lancaster is always outstanding. The quality received is well worth the price and all of the staff are professional and couteous. The quality received is well worth the price and all of the staff are professional and couteous. More