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3,942 Reviews of Toyota of Lancaster - Service Center
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March 21, 2020
My appointment was for 8:30 a.m. I did not leave the dealership until after 4:00 p.m. I had to do the calling to find out what was going with my car. it seemed that nobody cared that my time was valuabl dealership until after 4:00 p.m. I had to do the calling to find out what was going with my car. it seemed that nobody cared that my time was valuable and did not inform me about how long the car would take. When I met the service dealer he informed me that the process would take about four and a half hours. I'm very very disappointed in the service I received from Toyota Lancaster. More
by maxrextrix
Verified CustomerEmployees Worked With
March 20, 2020
The only issue I had was with check-in. Appointment or no appointment it did not matter. I waited 45 minutes to check-in while non-appointments went in before me. appointment it did not matter. I waited 45 minutes to check-in while non-appointments went in before me. More
by ENJOY1818
Employees Worked With
March 20, 2020
I enjoy coming here. Getting my car serviced is always a pleasure and pain hassle free. They are always very professional and attentive to my needs and worried if any regarding my car. pleasure and pain hassle free. They are always very professional and attentive to my needs and worried if any regarding my car. More
by JGOMEZ235
March 20, 2020
Service is always outstanding. Maintenance and other concerns were addressed well as usual. I’m satisfied and happy in the transparency of the service advisor in what to do to keep my car in its best co concerns were addressed well as usual. I’m satisfied and happy in the transparency of the service advisor in what to do to keep my car in its best condition. More
by Rav42015AJ
Employees Worked With
March 19, 2020
They forgot to add windshield wiper fluid, service felt slow Overall I have had good service here, and what I experienced may just be the stress of the Corona virus issues, but I felt a bit disappointed. I hope Overall I have had good service here, and what I experienced may just be the stress of the Corona virus issues, but I felt a bit disappointed. I hope what I experienced was a short term thing. My windshield wiper fluid remained empty after the service, and I was there for nearly 3 hours despite having an appointment for an oil change. Otherwise, the dealership was clean, the complimentary donuts were appreciated, and the staff was courteous. More
by glendorajoe
Employees Worked With
Stephanie Santiago
March 18, 2020
As always, very fine service. Your service is impressive and your staff are wonderfully professional. I have previously praised your store's approach to achieving a first class re Your service is impressive and your staff are wonderfully professional. I have previously praised your store's approach to achieving a first class reputation. (Come on, do you really need 25 words?) More
by HUGHESRG
Employees Worked With
Ramon Lozano
March 17, 2020
Sean was awesome. Very cool guy and knowledgeable. Knew exactly what it needed and went further by doing the alignment check. Can’t see why service had negative reviews. Fast efficient and prompt. 5stars. exactly what it needed and went further by doing the alignment check. Can’t see why service had negative reviews. Fast efficient and prompt. 5stars. More
by burnstwoboys
Employees Worked With
March 17, 2020
The acted like what ever the problem with my car was..it was my fault..I will not recommend this place to any of my friends an costumers. was my fault..I will not recommend this place to any of my friends an costumers. More
by INKEDLIFE037
Employees Worked With
March 17, 2020
Me trataron muy bien Los que le icieron el service fueron muy amables la persona que me recibio tambien fue una buena persona el tiempo muy bien muy amables la persona que me recibio tambien fue una buena persona el tiempo muy bien More
by BLERIOCRUZ29
March 16, 2020
Great group of individuals, who were willing to go the extra mile for me (literally), they made purchase an excellent endeavor. Thanks again Toyota of Lancaster Family extra mile for me (literally), they made purchase an excellent endeavor. Thanks again Toyota of Lancaster Family More
by 69SWAG
