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4,031 Reviews of Toyota of Lancaster - Service Center
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April 04, 2019
Service Joey Gonzales in the service department was great. He kept me informed on the progress of my vehicle. Service area was clean. I highly recommend talki Joey Gonzales in the service department was great. He kept me informed on the progress of my vehicle. Service area was clean. I highly recommend talking with Joey Gonzales for your service needs. More
by ASWEETSBAKER
Verified CustomerEmployees Worked With
Joey Gonzales
April 01, 2019
Maintenance guys are great, sales guys are not Although not a fan of their sales department, their service department is a completely different experience. Their quick, extremely polite, and make t Although not a fan of their sales department, their service department is a completely different experience. Their quick, extremely polite, and make their customers feel important. The new car sales department promises rebates to get you in the door and then states they got you mixed up with another client. They also promise 1.9 percent financing when they also apparently got that mixed up with the 3.9 that was available to me. If they would have been honest to begin with the internet manager probably would have made a sale. This was after he already ran my credit so their shouldn’t have been any mixups on what he could have offered. Everything changed when I said I didn’t want to purchase any extra warranties. Just wanted a quick out the door price as I have health problems and can’t spend countless hours in the dealership. Service guys doing maintenance on my truck are great. Sales guys selling cars are aggravating and disappointing. Can’t trust what they say. Hard to go back. Jose martinez was AWESOME. Brandon Arnold in the internet department must be new as he got everything wrong. Hopefully he gets better and can honor what he says. More
by robzom27
Employees Worked With
Jose Martinez, Brandon Arnold
April 01, 2019
Oil change service Sean Preston and his crew, as always, did an exemplary service. Noticed the difference in performace. The staff was efficient, orderly, and helpful. F Sean Preston and his crew, as always, did an exemplary service. Noticed the difference in performace. The staff was efficient, orderly, and helpful. Facility was neat and clean. Kudos! More
by Romeo Concepcion
Employees Worked With
March 31, 2019
Great Service Excellent customer service by Chanin and the Service Dept....She is the reason I use this dealership for service on both of our Toyota Trucks. Excellent customer service by Chanin and the Service Dept....She is the reason I use this dealership for service on both of our Toyota Trucks. More
by obrienwalters
Employees Worked With
March 30, 2019
Brake service I always go to Chanin for my car services. She is professional, fast and trustworthy. Very dependable and tries to get you in and out in a timely matt I always go to Chanin for my car services. She is professional, fast and trustworthy. Very dependable and tries to get you in and out in a timely matter. More
by CHRISTINAA
Employees Worked With
March 30, 2019
Service Excellent service at Toyota of Lancaster! Thank you to Mike!! Speedy service. Friendly check out. Great atmosphere. Great information. Friendly servic Excellent service at Toyota of Lancaster! Thank you to Mike!! Speedy service. Friendly check out. Great atmosphere. Great information. Friendly service. Will come back alone. More
by CMOMOV4
Employees Worked With
Mike
March 30, 2019
Banking on Toyota The best dealership in the Antelope Valley . Chanin the best Service Representative. I would recommend Chanin to all my friends & family if they need The best dealership in the Antelope Valley . Chanin the best Service Representative. I would recommend Chanin to all my friends & family if they need their car serviced at Toyota. More
by PRSSLUV
Employees Worked With
March 29, 2019
Service I took my car I purchased to the service department 2 times because the first time they did not do the job correct. They said that it was just a valve I took my car I purchased to the service department 2 times because the first time they did not do the job correct. They said that it was just a valve that was disconnected and they connected it back and told me it was fixed. A day later I am driving the car and the engine light comes up again. I took it the second time and after they completed the service it turned out it was a valve that was damaged. More
by EDGARMARQUEZCB
Employees Worked With
Joey Gonzales
March 29, 2019
Oil Change/ Recall Repair I needed to get an oil change and I did not have an appointment. The service rep got me in fairly quick and reminded me that there were 3 recall repai I needed to get an oil change and I did not have an appointment. The service rep got me in fairly quick and reminded me that there were 3 recall repairs that needed to be done. They were able to do the oil change and 2 of the repairs the same day. Pricing for oil change was fair for my vehicle (07 Tacoma) and the turn around time was perfect. I will bring my truck back in the future for repairs. The only criticism I have is that they were unable to rotate/balance my wheels because they are oversized. Otherwise I would have given 5 stars. More
by 07Tacoma
Employees Worked With
Joey Gonzales
March 29, 2019
15000 mile check Took my car in for 15000 mile check up & was helped quickly & treated very professional. Mike was great. I would recommend your services to others Took my car in for 15000 mile check up & was helped quickly & treated very professional. Mike was great. I would recommend your services to others More
by DJLLANO1
Employees Worked With
Michael Hachey
