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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
4,031 Reviews

4,031 Reviews of Toyota of Lancaster - Service Center

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February 06, 2019

Awesome! I have a great experience of my first appointment with Toyota Service Center,All the people where really knowledgeable to address my concerns and ques More

by KRIMAR7773MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : July Puzon, Jose Martinez, Steve Guevara
February 05, 2019

Thumbs up Love my Toyota. I bought it from Craig and he was great. No hassles. Then I have brought my Toyota in for service twice. Both times I was impressed wi More

by HELMSCEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2019

Very good The service person I had was very good. And the wait was not long at all. The waiting area is very nice and a car came out great. Thank you very much. More

by ODDBRAWL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
February 05, 2019

Jose service members makes youbfeel like family. Highly recommended and always patient. Explains everything and give you options. Thank you Toyota! I love my car and it is never failed me yet. More

by MAILLYNNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
February 05, 2019

Quick and friendly service I had an appointment and was in and out in less than one hour. Thank you to Sean Preston for being helpful. will definitely be back in the future. More

by RPTOMPKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2019

No lounge area available. Even with renovation going on there should be somewhere for one waiting to sit and be comfortable. Not being prepared for appointment caused more wait More

by TURCOTTES78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
Feb 06, 2019 -

Toyota of Lancaster responded

Hi TURCOTTES78, Thank you for the feedback regarding your recent service. We are sorry our employees neglected to show you to our customer lounge and waiting area. We take pride in having a lounge with comfortable seating and complimentary offerings for our customers to enjoy. We even have a cafe if our customers desire a full lunch or just a large variety of snacks to choose from. We sure appreciate your choosing Toyota of Lancaster as your service provider and look forward to improving on your last appointment. Thank you. Toyota of Lancaster

February 04, 2019

Fast service, good customer service Very recomendable ., am a customer for 11 years and counting. For many years I come for service for my cars and have no complaints to remarks. More

by LUISGALLINA8714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Martinez
Feb 04, 2019 -

Toyota of Lancaster responded

Thank you so much for the positive review! We appreciate the opportunity to earn your business for you and all your family and friends!

February 04, 2019

Fast service As busy as they looked I had appt. got in and out Awesome...The services associate was great. He made sure I understood what was going on and he also More

by CONNIEMCFARLANE93536
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
February 04, 2019

Good Service The service is good, making an appointment helps greatly, the service rep Max is great, we seem to have a good connection. Waiting room is very comfo More

by PJNMOJAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maximillian
February 03, 2019

Dealership has improved Responsive and friendly-vastly improved from my last visit. The only suggestion I have is that manufacturers coupons should automatically load to your More

by Violetblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orellana
Feb 06, 2019 -

Toyota of Lancaster responded

Hi Violetblue, Thanks for the kudos! Bring your smartphone in with you on your next appointment and we'll apply them from your device. Thanks for the feedback and have a great day! Toyota of Lancaster

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