Toyota of Longview

Notified dealer of return 30 minutes after purchase. Was told it had already been licensed to me. Lost $6000 on trade. Be careful. Not truthful told it had already been licensed to me. Lost $6000 on trade. Be careful. Not truthful More

Fast professional service and courteous staff Paper work for service was ready upon arrival. Courteous staff, status update of work in progress, recommend additional work which was performed only Paper work for service was ready upon arrival. Courteous staff, status update of work in progress, recommend additional work which was performed only after discussing the issue and getting my permission to proceed. Clean waiting room. Staff asks for if I needed any drinks or snacks while I waited. Very timely completion of work. More

Had to get my Highlander in yesterday morning for a battery check was told you were short of technitions and I would have to leave it over night. But somehow you came through and got my new battery in battery check was told you were short of technitions and I would have to leave it over night. But somehow you came through and got my new battery in and I brought it back home. More

Good Service My car was services quickly and everything that I asked to be checked was checked for me. The shop and waiting area was spotlessly clean. My car was services quickly and everything that I asked to be checked was checked for me. The shop and waiting area was spotlessly clean. More

Poor clean up after After completing some recall service, we found the floor mat just thrown in the back of the car and not replaced when pulled up to perform whatever ne After completing some recall service, we found the floor mat just thrown in the back of the car and not replaced when pulled up to perform whatever needed to be done in the back 3rd seat row. In addition to the floor mat, our back plastic mat was waded up in a bundle. Looks like they never even tried to straighten out the mess they created. More

Came from out of town to look what your dealership had to offer. Was very pleased with staff and options I will return when ready to buy. offer. Was very pleased with staff and options I will return when ready to buy. More

Came in for check engine light Efficient, friendly, timely and fair. made appointment, service department was right on time. Plus the shuttle was there to provide a ride home. Thank Efficient, friendly, timely and fair. made appointment, service department was right on time. Plus the shuttle was there to provide a ride home. Thank you. More

2 YEAR CHECK UP This was my last free check up with Toyota care program. This has been great service and fast too, but how much service does a new truck need, I mean This was my last free check up with Toyota care program. This has been great service and fast too, but how much service does a new truck need, I mean duh it's a Toyota after all. They are suppose to be the leading edge on dependable after all.Service was good, gave me a print out of things that were checked on this truck.They have always left the truck in a clean condition, even put my front floor mat back... great work guys. thank you More

Experience was great Employees are always friendly and all my experiences have been great. Keep up the good work. I love that they have donuts for you while you wait. Employees are always friendly and all my experiences have been great. Keep up the good work. I love that they have donuts for you while you wait. More

Yoo HIgh It cost me $100 to change oil and rotate tires. Never again I will go somewhere else! They also always want to change my filters. Okay so my filters n It cost me $100 to change oil and rotate tires. Never again I will go somewhere else! They also always want to change my filters. Okay so my filters need changing, guess what, went Walmart and pay $16 for the engine air filter (Toyota wanted about $50.00 for just the engine air filter, and $12 for the cabin air filter (Toyota wanted $30 for a cabin air filter) If you spend that much money there purchasing a vehicle then oil change should be half price and rotating tires should be free. But Toyota of Longview is always been horrible. More