Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Melbourne
Melbourne, FL
455 Reviews
Toyota of Melbourne treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealership we enjoy the challenge of meeting and exceeding those standards each and every time.
Allow us to demonstrate our commitment to excellence. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 9:00 AM - 2:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 9:00 AM - 2:00 PM
Filter Reviews by Keyword
By Type
Showing 455 reviews
October 26, 2015
Deceptive Dealer I test drove a car that was dirty and was almost empty on gas so I had to put a few dollars of gas in the car so that I can finish the test drive. Whi I test drove a car that was dirty and was almost empty on gas so I had to put a few dollars of gas in the car so that I can finish the test drive. While putting gas in the car my mom found a tooth in the console. When I informed Sales Manager, Ben Muray, about this he said and did nothing. While negotiating for a lower price than the sticker price Sales Manager, Joshua Fields, shows me a negative amount of $2000 on his computer and claimed that he couldn't sell the car for a lower price because they are losing $2000 on the deal. Really? I've purchased several cars over the years and this is by far the worst experience I've had. Thankfully, I don't live in Melbourne, but if I did I would rather drive to Merritt Island to a different Toyota Dealership. More
by Daniel7832
Helpful October 19, 2015
Salesperson was good finance manager is a liar We bought a slightly used 2014 Lincoln from this dealer the salesperson was helpful but the fnance dept is very shady. Here is what they did. 1) Too We bought a slightly used 2014 Lincoln from this dealer the salesperson was helpful but the fnance dept is very shady. Here is what they did. 1) Took away our gap coverage on the initial contract we signed, they stated finance company wouldn't approve it but the finance company said they had no problem with it. 2) Brought us out a new contract 3 weeks later with a anti theft guarantee we did not ask for because they said the finance company wouldnt accept the gap( spoke with finance company and they asked us why the new contract did not have it on there and did we want anti theft and not gap). 3) Finance company calls us asking why there are 2 contracts for our car with the exact same date on them.We had to talk to them to figure out what was going on. 4) Spoke to Juan the finance manager who promised us that it would be take care of the issue and we would be issued a refund for adding on what we did not ask for. Told him his practices were shady and we would just get a new contract again but he assured us that he would cut us a check and send us a gift card at our favorite resturant for our inconvience. We spoke to him again today and of course he states he never said any of that. Very shady business practices we will not deal with this dealership and tell anyone who is looking to purchase a vehicle not shop here they cannot be trusted with their shady practices. SE and KM More
by SandKk2014
Employees Worked With
Juan
September 04, 2015
Comfortable experience My experience was just amazing! Smooth transaction! Was there just under two hours they met my needs without hesitation. My sales person was Randi she My experience was just amazing! Smooth transaction! Was there just under two hours they met my needs without hesitation. My sales person was Randi she was really cool. Will be buying here in the future. More
by ozzyfreak
Employees Worked With
Randi Brady
June 18, 2015
Excellent experience We purchased a 2015 RAV4 in December of 2015. The experience was fantastic, salesman great and my first checkup was great. I love toyota of Melbourne. We purchased a 2015 RAV4 in December of 2015. The experience was fantastic, salesman great and my first checkup was great. I love toyota of Melbourne. More
by Rav4
Employees Worked With
Andrew for my first service appt Michael Staffa salesman
May 18, 2015
Bait and Switch Servive Called to setup an appointment. Told no cost. At appointment, suddenly a cost. Don't believe what they say. Had very bad service experience. They Called to setup an appointment. Told no cost. At appointment, suddenly a cost. Don't believe what they say. Had very bad service experience. They discounted, but they still charged a fee. Not good business. More
by Disappointed Toyota Owner
Employees Worked With
John Newbold
April 10, 2015
Ben the Brit is the best! Had been to a couple of dealerships looking at trucks and decides Toyota was our next and meeting Ben was a great time didn't feel like I was buying a Had been to a couple of dealerships looking at trucks and decides Toyota was our next and meeting Ben was a great time didn't feel like I was buying a car soo easy to deal with and he listened to what I needed and wanted in my truck! Over the 30 years of buying 15+ cars possibly the best experience ever. More
by inmelbourne
Employees Worked With
March 31, 2015
Best Experience Ever!! I will keep it short and to the point. Corey Jordan and the team at Toyota of Melbourne made my car shopping experience pleasant and stress free. He I will keep it short and to the point. Corey Jordan and the team at Toyota of Melbourne made my car shopping experience pleasant and stress free. He helped me find a car that worked for my budget and lifestyle. I can not thank him enough for the time he spent with us. I will be back as soon as we are in the market for our families next vehicle. More
by Juanrod247
Employees Worked With
Corey Jordan
March 30, 2015
Rhue Edwards made my car buying experience a most memorable When I went into the dealership I really did not plan on purchasing that day, but when I met with Rhue Edwards he turned an inquiry into a firm and me When I went into the dealership I really did not plan on purchasing that day, but when I met with Rhue Edwards he turned an inquiry into a firm and memorable sale! I am truly pleased with my new Totota and look forward to doing business with them in the future. More
by Sam webb
Employees Worked With
Rhue Edwards
February 28, 2015
Exceptional experience from Rhue Edwards I can't thank Rhue Edwards enough for all his expertise and patience in helping me reach my final decision of purchasing my new car. I love my new ca I can't thank Rhue Edwards enough for all his expertise and patience in helping me reach my final decision of purchasing my new car. I love my new car. I look forward to working with him in the future! More
by 3babies144
Employees Worked With
Rhue edwards
February 10, 2015
We had a really great buying experience! We went into the dealership to look at the Prius V and had a great experience! Roy Souza, our salesmen, was kind, knowledgeable and very honest. We We went into the dealership to look at the Prius V and had a great experience! Roy Souza, our salesmen, was kind, knowledgeable and very honest. We felt that he worked very hard to get us exactly what we wanted without making us feel pressured or rushed. We will buy from him again in the future! More
by scooter
Employees Worked With
none
