Toyota of Montgomery
Montgomery, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 117 reviews
Love my Reinhardt Toyota Corolla My contact person, Jeni Little assigned me a salesperson that listened to me, provided me with good info on different models and was patient til I mad My contact person, Jeni Little assigned me a salesperson that listened to me, provided me with good info on different models and was patient til I made my decision. Their finance department took the sour taste out of my mouth from previous experiences at other dealerships. Love this dealership. I am out of state but will return there in the future More
Excellent Customer Service I came in the first day doing research for my next car. Eugene Jones was very thorough. Took me through the entire car and answered every question. Th I came in the first day doing research for my next car. Eugene Jones was very thorough. Took me through the entire car and answered every question. The next day I came back to buy and Robert was willing to work with me every way possible to help me get my Highlander. Everyone was very professional. Would highly recommend this dealership More
Clueless! I scheduled an appointment for my 2011 Camry. I was experiencing sunroof noise on rough road. At the initial scheduling I was advised of a $98 fee to I scheduled an appointment for my 2011 Camry. I was experiencing sunroof noise on rough road. At the initial scheduling I was advised of a $98 fee to troubleshoot and that amount would go towards any repair. I sat for 2 hours and the service advisor "Shannon " told me I needed a kit for over $500. He could not explain why or what. He was rude and unfriendly. I have purchased 3 Toyotas from this dealership and this experience guarantees I will never again! More
Up sale If you take in an older Toyota be prepared to be hounded by a leased car salesman. Then after 3 hrs for an oil change tire rotation I received an esti If you take in an older Toyota be prepared to be hounded by a leased car salesman. Then after 3 hrs for an oil change tire rotation I received an estimate for $1400 in repairs. I folded like a fool and am leasing a car I can't afford and I'm stuck. More
Pressure to negotiate. Test drove Highlander, shopping vehicles. Salesman pressure to negotiate stating he could get you below invoice. Starting price was about 6000 over in Test drove Highlander, shopping vehicles. Salesman pressure to negotiate stating he could get you below invoice. Starting price was about 6000 over invoice. My price was in the ball park of average price paid but would not negotiate anymore that day when they didnt agree to my price. Treated you like mud when you told them that you were shopping and may come back with better price. Recieved emails signed by the salesman after, but the emails may have been generated by marketing software, as they seemed as if they had no idea you had already been in to see them. Pretty much typical of high pressure sales. DONT GO THERE IN UNLESS YOU ARE FULLY PREPARED AND INFORMED about a FAIR PRICE. More
Lack of Professionalism - I won't be back. Dealer charged me a doc fee (almost 400.00) then wanted me to do the paper work. When I told them it was not my responsibility their staff was not br Dealer charged me a doc fee (almost 400.00) then wanted me to do the paper work. When I told them it was not my responsibility their staff was not bright enough to google my towns tag office and they acted like they was put out. I attempted to reach the General Manager, lacked the integrity to return a phone call. I have purchased over $100,000.00 worth of Toyota's in the last 5 years. I won't be back to these hacks. More
Such A let "DOWN" I've had a total of three bad experiences and I will never recommend no one to come to this location. I feel that it's all about the sales rep and wha I've had a total of three bad experiences and I will never recommend no one to come to this location. I feel that it's all about the sales rep and what the company can pull from the customer. With having a trade in of a Toyota they want to railroad me and pay me bare minimum for my trade which is in excellent condition , been serviced by this location, and the miles aren't over the average. I feel that they want to pay me the lesser value of my car so my car can be resold at a high ticket and reap the full benefits from car....very disappointed and as the old saying goes bad news travel faster then the good More
Best car buying experience ever. Salesman friendly and knowledgable. Will return to Reinhardt for next vehicle. Got a good price on the car nI purchased without a lot of hagling knowledgable. Will return to Reinhardt for next vehicle. Got a good price on the car nI purchased without a lot of hagling More
They are very helpfull and friendly. Some people claim that they over charge, I believe they are reasonable priced. They always fix the problem quickly and on the first go around. that they over charge, I believe they are reasonable priced. They always fix the problem quickly and on the first go around. More
I will keep this review short: Lee Isom is the bane of I will keep this review short: Lee Isom is the bane of Reinhardt Toyota's existence. He is arrogant, condescending, and has an absolutely disgustin I will keep this review short: Lee Isom is the bane of Reinhardt Toyota's existence. He is arrogant, condescending, and has an absolutely disgusting attitude, making his presence more than uncomfortable. Even after speaking with several of the other salesmen, they all eventually admitted to being unable to stand how arrogant and condescending of a fool he was. Reinhardt Toyota will never have my, nor my family/friends', business as long as he works there. Between me, my girlfriend, and two other friends of mine, Lee lost Reinhardt over $120,000 of potential sales. Also, another manager there, named Bob, is a very dishonest individual who takes hours to provide laughable "deals" and pricing. I went with McKinnon Toyota in Clanton and dealt with Brian Lowery, who had a price that beat Reinhardt by over $3,000 within 5 minutes of my walking in the door and no negotiating. Due to Lee at Reinhardt, I was (thankfully) pushed to find McKinnon, who received my $40,000 purchase. More