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Toyota of Naperville

Naperville, IL

4.9
9,156 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 9,156 reviews

December 19, 2020

I had a very good experience at Toyota of Naperville. Everyone from the Sales Rep to the Managers were kind and courteous. We did not feel pressured into purchasing a car on the spot, but were given time More

by kathym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Garofalo, Ivon Correa, Rich Heidecke
Dec 21, 2020 -

Toyota of Naperville responded

Kathy, thanks for the truly exceptional rating on our end. We’re pleased you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 19, 2020

Allan was truly a pleasure to work with! My wife and I have been searching a new car and he has been great in helping us find the right vehicle for our needs. We had a long list of features and Allan foun More

by kfamilara
Recommend Dealer
Yes
Employees Worked With
Allan Marcial
Dec 21, 2020 -

Toyota of Naperville responded

We are so thrilled to hear this! Thank you so much for this review and we’ll be sure to pass your kind words along to Allan. Enjoy your new RAV4 and happy holidays! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 18, 2020

We bought a car for my daughter from the Toyota of Naperville and Bobby was a great help and he provided us with the best services. Khaled More

by Khaled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Toyota of Naperville responded

Thanks for taking the time to review our dealership, Khaled! Please let us know if there is anything that we can do to earn five stars from you next time. Happy holidays! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 18, 2020

very professional, good services. friendly and explained all the details of f the transaction very well , and very knowledgeable about the car and responded well to all my concerns with great detail. More

by irene p.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Marcial
Dec 21, 2020 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review, Irene! We're so happy to hear that your experience at our dealership was a positive one. Happy holidays! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 17, 2020

Personal amidable . Te explican todas las opsiones que hay para que hagas la compra correcta. Yo recomiendo esta agencia de carros pa su siguiente compra. More

by Juan1971mejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Toyota of Naperville responded

Juan, muchas gracias por sus amables palabras sobre nuestro concesionario. Háganos saber si podemos hacer más por usted en el futuro. ¡Que tengas un gran día! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 17, 2020

Allan was excellent to work with! My husband and I were looking for a compact SUV, and we decided to go to Toyota of Naperville because my friend purchased a vehicle from Allan in October and she had a gre More

by Melissamfamilara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Maltizo, Mukesh Mehta, Erick Heinz, Vinnie Mannella, Ryan Botica, Allan Marcial
Dec 21, 2020 -

Toyota of Naperville responded

Thanks for the truly exceptional rating on our end. We’re pleased you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 17, 2020

muchas gracias a Jaime abrego por el magnifico servicio me ayudo a encontrar mi Lexus me muerouchisimo en verdad lo recomiendo a El y la El agencia More

by Mariac6240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Dec 17, 2020 -

Toyota of Naperville responded

Muchas gracias por tus lindas palabras sobre Jaime. Esperamos que disfrute de su nuevo automóvil y háganos saber si podemos hacer más por usted. ¡Que tengas un gran día! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 17, 2020

I want to thank Bobby Quintanilla for his professionalism and exceptional customer service. He showed me that he cares. I am a satisfied Toyota of Naperville customer. Well done Bobby! More

by ramfis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Toyota of Naperville responded

We're so thrilled to hear this! Thank you so much for this review and we’ll be sure to pass your kind words on. Happy holidays! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 16, 2020

We had a great experience thanks to Edgar, he was very kind and patient. He is also a great translator, everything went so great, we will continue to buy from this location. More

by analagunas13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we’ll be sure to pass your kind words on. Looking forward to working with you again in the future! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 16, 2020

Edgar did a great job working with me and getting me exactly what I wanted. He was able to get me a good deal and made the process quick and easy. More

by Thoody94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2020 -

Toyota of Naperville responded

Thank you for your kind words about Edgar! We are grateful for truly exceptional customers like yourself. Please let us know if there’s anything else that we can do for you down the road! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

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