Bobby Quintanilla

I had a horrible experience at Lombard Toyota and when I went into Naperville of Toyota I met with Harvey and he was amazing! My parents have been going to him for years and has been very professional each went into Naperville of Toyota I met with Harvey and he was amazing! My parents have been going to him for years and has been very professional each and every time. I should have just went to him in the first place but you live and learn. From now on I will always go to Naperville Toyota and deal with Harvey. More

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Best car buying experience ever, Kyle and his team went above and beyond, amazing hospitality!!!! above and beyond, amazing hospitality!!!! More

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I spent several hours with Kyle reviewing two separate vehicles before eventually buying. Kyle was extremely helpful and informative. He took me to the Toyota of Naperville test track so we could run one vehicles before eventually buying. Kyle was extremely helpful and informative. He took me to the Toyota of Naperville test track so we could run one of the vehicles through some driving challenges. Kyle was very understanding of what I was looking for and helped me to overcome the challenges I was having in choosing between two vehicles. I would recommend Kyle for his honesty and transparency. He also helped to intercede for me in negotiating a trade-in value for my car. I would commend Kyle for his trustworthiness and his professionalism! Working with Kyle made what could normally have been a stressful situation turn out to be an extremely positive experience. More

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They were not pushy at all and got us in and out as fast as possible. Very courteous people as possible. Very courteous people More

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Great customer service, very patient in showing options and honest in recommendations. Willing to walk through and explain/clarify the options while financing! Such a great experience for my first vehicle! and honest in recommendations. Willing to walk through and explain/clarify the options while financing! Such a great experience for my first vehicle! More

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The process was very simple Javier took care of everything I really appreciate that it made the buying experience STRESS FREE!!! Bobby did help make negotiations very easy there wasn’t a tug of war everything I really appreciate that it made the buying experience STRESS FREE!!! Bobby did help make negotiations very easy there wasn’t a tug of war for a better deal we agreed on a number that worked for both of us. I came in for the test drive was impressed with the vehicle and the customer service and pulled the trigger! Thank you all for your help. DEFINITELY RECOMMENDING ANYONE I KNOW LOOKING FOR VEHICLE! More

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We had an excellent car shopping experience shopping with salesman /“product specialist “ Allan Marcial and his boss , Bobby Quintanilla . Allan took us for a few test drives and provided us with printed salesman /“product specialist “ Allan Marcial and his boss , Bobby Quintanilla . Allan took us for a few test drives and provided us with printed side by side comparisons of 2 styles we were considering . Seeing it in black & white printed form was helpful , and Allan made those available immediately . He was a pleasure to work with in that he was friendly and professional but not overly chatty or pushy by any measure . Also , he was knowledgeable about these RAV 4 & 4Runner details . One nice aspect of this dealership is that for test drives they have access to a private “test track” where you can focus on the car performance and not be distracted by surrounding traffic. We brought our dog in a baby stroller and the staff was ok with the dog coming into the showroom which was helpful . In fact , 1 gentleman was there each time we entered or exited to open the doors for us . Nice courteous touch . Back to Allan. He was prompt in addressing our questions. He did a filtered computer search for us and narrowed down exactly what we wanted against his inventory . Unfortunately our needs didn’t match up with his current in stock cars. But he gave 110% to help us . At the end, his superior , Bobby, came out and also thanked us for our visit and even informed us of a special local charity . We were heartened to learn that a charity helping autistic children is donating $20 for every test drive , if I’m understanding correctly . If you’re looking for a Toyota . I highly recommend seeing Allan . More

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Thank you Kyle. He provided an excellent service on the purchase of our new car. Is a very nice guy and very good people oriented. We didnt feel any pressure at the He provided an excellent service on the purchase of our new car. Is a very nice guy and very good people oriented. We didnt feel any pressure at the moment to make any decision with my wife. Good job Kyle! More

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Honest good people willing to work with you on making a good deal on a automobile good deal on a automobile More

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Always busy there but attentive to customers. They work hard to make a deal and don’t make you wait too long though still longer than you should have to wait , but that’s all dealers . Easy to wo They work hard to make a deal and don’t make you wait too long though still longer than you should have to wait , but that’s all dealers . Easy to work with . This was my second purchase with them and the experience will bring me back in the future. More

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