Toyota of Naperville

No buyer's remorse here!! Love my RAV4 ! My husband and I have never experienced a more pleasant or efficient car purchase EVER! Toyota of Naperville has the process perfected. You'll not f My husband and I have never experienced a more pleasant or efficient car purchase EVER! Toyota of Naperville has the process perfected. You'll not find a more knowledgable staff anywhere. Shout out to Erick Heinz, Adam Johnson, Mike Kalis, and Roel Ybarra for all your hard work helping us find the right car to replace our beloved (but old) Camry. Eren Gonzalez in Finance, thanks for making that part easy! We will be repeat customers for sure. Tracy Schuller More

Happy customer Great place to find the perfect vehicle We got my son a nice car for him to start building up some credit ......etc etc etc Great place to find the perfect vehicle We got my son a nice car for him to start building up some credit ......etc etc etc More

New jeep I came in looking for a pre-owned vehicle and I had Alan help me out. He did a great job helping me find the right rate for financing. I came in looking for a pre-owned vehicle and I had Alan help me out. He did a great job helping me find the right rate for financing. More

Great experience Grest experience, fast and no hassle. Dave was great, I would recommend!! He's professional, nice, knowledgeable, and did not hound us. Overall great Grest experience, fast and no hassle. Dave was great, I would recommend!! He's professional, nice, knowledgeable, and did not hound us. Overall great experience! More

Excellent Buying Experience I traded in two vehicles for a new 2019 Rav4. Meraj Ahmed did an excellent job of understanding what I wanted and needed to accomplish. He was able to I traded in two vehicles for a new 2019 Rav4. Meraj Ahmed did an excellent job of understanding what I wanted and needed to accomplish. He was able to answer all of my questions and he provided me with a great deal of information about the RAV4. His professionalism, knowledge and efforts to keep me from having to wait unnecessarily were very appreciated. While I never felt rushed, Meraj was constantly on the move to keep thing moving. I came in mid-morning, had to go back home (a 35 mile round trip) around noon to swap cars and was out the door by about mid-afternoon. I never thought I could finish everything that fast. More

Margaret And Helena Zabiega Excellent service from Mr Dave Avemian. We came to see how much our trade in was worth, had not plans to buy that day, and we came out with a new car. Excellent service from Mr Dave Avemian. We came to see how much our trade in was worth, had not plans to buy that day, and we came out with a new car. What I liked about him was that he did not push, just gave us information quickly and was very knowledgeable about everything we asked him. He is very personable and this was the best and quickest visit in which I ever brought a car. Our 10 th Toyota. Excellent service from all in Toyota that helped us too. More

When you need the best deal go to Toyota of Naperville We were looking for best deal on new 2019 Toyota among many surrounding Toyota Dealers and we found it in Toyota Naperville. Even so the color of want We were looking for best deal on new 2019 Toyota among many surrounding Toyota Dealers and we found it in Toyota Naperville. Even so the color of wanted car wasn't in stock, it was delivered in few days. Adam J was very polite, patient and understanding our needs and tried very hard to get our wanted deal.. The best place to purchase new Toyota. More

Mia green Alain was cool to work with. I found a great car online then came in and drove a used infinity and Alain made it happen. Alain was cool to work with. I found a great car online then came in and drove a used infinity and Alain made it happen. More

Great dealership! Very helpful staff. Made the process easy Larry Dulik was the gentleman taking care of me, and he was fantastic. Highly recommend him to take care of you at Toyota of Naperville! Larry Dulik was the gentleman taking care of me, and he was fantastic. Highly recommend him to take care of you at Toyota of Naperville! More

My first bad experience with this dealership! Appointment was made 10:30am to service my vehicle. Amber (service consultant) did not inform me ahead of time that they need to reorder the part need Appointment was made 10:30am to service my vehicle. Amber (service consultant) did not inform me ahead of time that they need to reorder the part needed and it will take some time. Past 3pm i got my vehicle and noted a linear scratch on the driver’s passenger side. I immediately informed the service consultant, and without looking at my vehicle she told me that she will call the manager. While waiting beside my vehicle another staff came and asked what is my concern. I have shown him the linear scratch that my vehicle obtained from fixing the door edge guard by their service dept. He checked and buffed the area with polish cream and the linear scratch went away. After the problem has been resolved, manager Adam Bennett finally came with a piece of paper and told me that the scratch was there prior to service. I just looked at him and told him that it was a big LIE because i was with their staff when they checked in and inspected my vehicle. I even asked him to call the guy that checked me in. And his next statement is, “it was computerized when they detected the scratch”- another lie to cover another mistakes. I am trying to control myself but, i lost my respect with this manager and don’t want to say a word. Also, i forgot to thank the staff who buffed my vehicle and just leave the facility. To the manager Adam Bennett, you have succeeded to ruin my day and make me feel stupid but, let me remind you - “Your SOUL is more important than your job. “ More