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Toyota of Naperville

Naperville, IL

4.9
8,758 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,758 reviews

December 31, 2017

Toyota Corolla We purchased our third car from Kareem on 12/30. He is always friendly and easy to work with. He finds the right matches for us to look at based on ou More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
Dec 31, 2017 -

Toyota of Naperville responded

We thank you so much for your truly exceptional review about Kareem and our dealership as a whole! Here's to a great 2018 and more. Happy Holidays! Pat O'Brien, GM, pobrien@napervilletoyota.com

December 31, 2017

Top notch salesman Kareem Thomas has sold us 3 cars and has always come through and within our budget! Despite the freezing temperatures, staff made every effort to make More

by Jeannoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
Jan 01, 2018 -

Toyota of Naperville responded

Jeanne, it warms our hearts to hear these truly exceptional words about Kareem and our dealership as a whole. Here's to a great 2018 and more. Happy Holidays! Pat O'Brien, GM, pobrien@napervilletoyota.com

December 30, 2017

Great Experience with a New Lease Mukesh did a great job getting me to the price I was looking for. In the midst of dealing with buying a house and the holiday season, he helped make t More

by Justin Sampson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mukesh Mehta
Dec 31, 2017 -

Toyota of Naperville responded

Justin, it warms our hearts to hear these truly exceptional words about Mukesh and our dealership as a whole. Here's to a great 2018 and more. Happy Holidays! Pat O'Brien, GM, pobrien@napervilletoyota.com

December 30, 2017

Perfect place !!! people there are very friendly and helpful Love the place We have very good experience even with our kids We purchased our minivan we love it More

by Maggie84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kieda, Eren Gonzalez
Dec 31, 2017 -

Toyota of Naperville responded

Maggie, thanks so much for the very kind words about both Robert and Eren here at Toyota of Naperville! The Sienna is such a wonderful vehicle. Here's to a great 2018 and more. Happy Holidays! Pat O'Brien, GM, pobrien@napervilletoyota.com

December 30, 2017

Buying a new car this time wasn't so bad! Elizabeth was very helpful in directing me to the right vehicle for me. She was very patient as I went through the criteria that I wanted. She was p More

by sandy1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Squires, Gary Jaros, Suha Oner
Dec 31, 2017 -

Toyota of Naperville responded

Sandy, thanks so much for your truly exceptional words about Elizabeth, Suha and Gary here at Toyota of Naperville. Here's to a great 2018 and more. Happy Holidays! Pat O'Brien, GM, pobrien@napervilletoyota.com

December 29, 2017

Second new car purchase this year. This was the second new vehicle we have purchased this year due to my wife's car being totaled. I had such a great experience with Jacob when I purcha More

by DFlamini
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia, Gary Jaros
Dec 30, 2017 -

Toyota of Naperville responded

Dominic, we thank so much for the truly exceptional words about Jacob and Gary here at Toyota of Naperville. Here's to a great 2018 and more. Happy Holidays! Pat O'Brien, GM, pobrien@napervilletoyota.com

December 29, 2017

Toyota of Naperville bent over backwards to streamline and simplify a potentially stressful experience. Jacob was accommodating and knowledgeable.We loved that the registr More

by Kendra77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Dec 30, 2017 -

Toyota of Naperville responded

Kendra, it warms our hearts to hear these truly exceptional words about Jacob and our entire team here at Toyota of Naperville. It's customers like you that make it all worth it! Here's to a great 2018 and more. Happy Holidays! Pat O'Brien, GM, pobrien@napervilletoyota.com

December 28, 2017

Harvey Nyien was informative and efficient with my time. He took my directly to the vehicles of my choice and thoroughly explained my options while never pushing More

by Amanda L Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2017 -

Toyota of Naperville responded

Amanda, thanks so much for your truly exceptional words about Harvey and our dealership as a whole here at Toyota of Naperville. Happy Holidays! Pat O'Brien, GM, pobrien@napervilletoyota.com

December 28, 2017

No pressure sale! Cecilia Nunez was very helpful at every stage of the car buying process, There was no pressure and of my questions were answered by the and her Manage More

by Dineshsharma84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Nunez
Dec 29, 2017 -

Toyota of Naperville responded

Dinesh, we're so pleased to hear about your truly exceptional experience with Cecilia and the rest of our team here at Toyota of Naperville. Here's to a great 2018 and more. Happy Holidays! Pat O'Brien, GM, pobrien@napervilletoyota.com

December 28, 2017

Justin Buck from Naperville is amazing Customer service is extremely important to me. This experience is going to explain how much! I researched many Toyota locations and other brands. A di More

by Schultzie1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Donlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Buck
Dec 29, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Justin, Greg and our dealership as a whole here at Toyota of Naperville. Another truly exceptional experience is just down the road if you're ever in need! Here's to a great 2018 and more. Happy Holidays! Pat O'Brien, GM, pobrien@napervilletoyota.com

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