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Toyota of Naperville

Naperville, IL

4.9
8,815 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,815 reviews

November 20, 2017

Another Great Experience! We've bought 3 cars from Toyota of Naperville over the last 5 years and have had great experiences. They treat you right during the process and even More

by Matt Howe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meraj Ahmed
Nov 21, 2017 -

Toyota of Naperville responded

Matt, thank you for this fantastic review of Meraj and our dealership! If you're ever in need of another truly exceptional experience, you know right where to go! Pat O'Brien, GM, pobrien@napervilletoyota.com

November 20, 2017

Efficient, informative, exceptional service with Mike Beck. They know me, and I always get a warm greeting from all involved. From salesman Mike Beck to the General Manager Pat O'Brien, I always am addressed b More

by davidewinters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Castillo
Nov 20, 2017 -

Toyota of Naperville responded

David, thanks so much for the 5-star review of Mike, Joe and our dealership as a whole! We're just down the road if you're ever in need of another truly exceptional experience. Happy Thanksgiving! Pat O'Brien, GM, pobrien@napervilletoyota.com

November 20, 2017

They use AutoTrader ads to "bait and switch" Check their AutoTrader ads against the used vehicles listed on their store website and you'll notice that their AutoTrader cars seem to be better deal More

by ATshopper
Recommend Dealer
No
Employees Worked With
Lisa Zwier, Maxine Green
Nov 22, 2017 -

Toyota of Naperville responded

Valued Customer, we we don't have your full name to match with an experience at our dealership, we'd love to hear more about this from your end. Please reach out to me directly once you have a chance and we'll be sure to do what we can to get back on the same page here. Hope you have a great Thanksgiving! Pat O'Brien, GM, pobrien@napervilletoyota.com

November 20, 2017

Octavio comment We have had a wonderful experience each time we have come here with Alain. We have purchased 3 vehicles and are actively pursuing our 4th. More

by Ocorral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Nov 21, 2017 -

Toyota of Naperville responded

Octavio, thanks so much for this truly exceptional review of Alain and our dealership! If you're ever in need of another truly exceptional experience, we're just down the road! Pat O'Brien, GM, pobrien@napervilletoyota.com

November 20, 2017

I don't even drive a Toyota From the moment I walked in to Toyota I knew I was in good hands. Jordan went above and beyond to make sure my car was taken care of. His positive att More

by Palm_sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coco Jordan
Nov 20, 2017 -

Toyota of Naperville responded

Thank you for the great review of Coco and our dealership, Sarah! If you're ever in need of another truly exceptional experience, you know just where to go. Happy Thanksgiving! Pat O'Brien, GM, pobrien@napervilletoyota.com

November 20, 2017

Our purchase of a new RAV4 XLE Buying a car at this dealership was easy. I really appreciated the low pressure yet highly accommodating attitude of the salesman who worked with us. More

by Debbie888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia, Gary Jaros
Nov 20, 2017 -

Toyota of Naperville responded

Debbie, thanks for the truly exceptional 5-star rating of our dealership and your experiences with both Jacob and Gary! Here's to a great rest of the year and more! Pat O'Brien, GM, pobrien@napervilletoyota.com

November 19, 2017

Exceptional service Robert Kieda provided the best car shopping experience I have ever had! He made me feel comfortable and in control during a very stressful time. He’s More

by Cjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ulises Garcia, Kal Omran, Michael Ekegren, Dwight Nash , Robert Kieda
Nov 20, 2017 -

Toyota of Naperville responded

Valued Customer, thank you for the 5-star review of Robert and the rest of our truly exceptional team here at Toyota of Naperville! All the best for now and here's to a wonderful Thanksgiving! Pat O'Brien, GM, pobrien@napervilletoyota.com

November 18, 2017

Buying experience with Pete Forberg was excellent! Buying experience with Peter Forberg was a pleasure. He was very helpful, knowledgeable about the vehicle and easy to work with. I? appreciated his fo More

by Dave s
Recommend Dealer
Yes
Employees Worked With
Peter Forberg
Nov 20, 2017 -

Toyota of Naperville responded

Dave, we're so pleased to hear about your truly exceptional experience with Peter and our dealership as a whole. It's customers like you that make it really all worth it! Happy Thanksgiving! Pat O'Brien, GM, pobrien@napervilletoyota.com

November 18, 2017

Great experience! I found my new car dealer in Pete Forberg! He was so patient wirh me and kind. He explained everything in detail and made me laugh the whole time! Gr More

by Rachel S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Forberg
Nov 20, 2017 -

Toyota of Naperville responded

Rachel, thanks so much for the truly exceptional words about Pete and our dealership as a whole. Here's to a very happy Thanksgiving and more on your end. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

November 17, 2017

Kareem Thomas Rocks! We had a wonderful experience working with Kareem when we were looking for our new Toyota 4Runner. Not only was Kareem super helpful he was also an a More

by V. Fose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
Nov 20, 2017 -

Toyota of Naperville responded

Thank you so much for this truly exceptional 5-star review of Kareem and our dealership, Valued Customer! We'll be sure to pass along your kind words to him. Enjoy your new vehicle and remember we're just around the corner the next time you're in need. Pat O'Brien, GM, pobrien@napervilletoyota.com

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