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Toyota of Naperville

Naperville, IL

4.9
8,800 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,800 reviews

October 27, 2017

Toyota the Vatican of car dealerships! It’s like a fine clean church. From the shiny marble bathrooms to the free Starbucks coffee it’s just top flight. And they take care of business lik More

by Tweetybird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Buck
Oct 30, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about our dealership as a whole. We'll be sure to pass this along to Justin as well. All the best for now and here's to a great rest of the year and more! Pat O'Brien, GM, pobrien@napervilletoyota.com

October 26, 2017

Robert Kiera was great and took time to address my question I have also have used their service dept and service rep Robin Clark who i would rate a #10 and feel she is a great asset for this dealership More

by Boo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kieda, Robin Clark
Oct 27, 2017 -

Toyota of Naperville responded

Valued Customer, thank you so much for the truly exceptional 5-star review of Robin and our service department! We're just down the road the next time you're in need. Tom Murray, Director of Fixed Ops, tmurray@napervilletoyota.com

October 25, 2017

Pain free and fun Very comfortable working with Justin. Great experience, very friendly. Quick and easy operation. Would definitely recommend to others. Great dealershi More

by ANDREW A CABALLERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Buck
Oct 25, 2017 -

Toyota of Naperville responded

Andrew, thanks so much for the kind words about Justin! It's customers like you that make it all worth it. Let us know if you're in need of another truly exceptional experience just like this down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 24, 2017

painless Looked around for at least a week for used toyota's and they had the best deals. Went there and talked to salesman, took car for a ride and it was a More

by Modelmaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Dulik
Oct 25, 2017 -

Toyota of Naperville responded

Valued customer, thanks for this 5-star review of our dealership! Just remember another truly exceptional experience awaits here at Toyota of Naperville next time you're in need. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 20, 2017

HELPFUL Thank you Cecilia for answering all our question, you were very helpful and patient hope to come back once we find the right car ! Thank you again More

by Rnairesh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cecilia Nunez
Oct 20, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Cecilia and our dealership as a whole. It's customers like you that make it all worth it! All the best for now and please let us know if we can deliver another truly exceptional experience on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 20, 2017

Excellence Cecilia was excellent! She is knowledgable, polite and professional. Very patient, helping to find the car that fits my needs and wants best. Once I More

by Nadia09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Nunez
Oct 23, 2017 -

Toyota of Naperville responded

Nadia, thank you for the great review of our dealership and Cecilia! Let us know if you're ever in need of another truly exceptional experience! Pat O'Brien, GM, pobrien@napervilletoyota.com

October 20, 2017

Painless This is the second time dealing with Naperville Toyota and both times have been a wonderful experience. Most people dislike buying cars and Dave made More

by Rcote26504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Oct 23, 2017 -

Toyota of Naperville responded

Valued Customer, thanks for the great review of our dealership and your truly exceptional experience with Dave! Here's to many, many safe years of Toyota driving in your future. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

October 19, 2017

Excellent service department Every time I bring my car in for oil changes or service I have received excellent service. I will never bring my car elsewhere even if I have to drive More

by Dana B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coco Jordan
Oct 19, 2017 -

Toyota of Naperville responded

Thanks so much for the truly exceptional 5-star review, Dana! Let us know if there's anything more we can do to assist you down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 19, 2017

Helpful, Fast and Intelligent Staff I brought my car in because I was having trouble with my air conditioner. Austin was very friendly, kind and helpful and I had a pleasant experience d More

by Allison Lunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Van Meter, Coco Jordan
Oct 20, 2017 -

Toyota of Naperville responded

Allison, we appreciate your truly exceptional review of our service department! Just remember that a truly exceptional experience awaits you here at Toyota of Naperville next time you're in need. Tom Murray, Director of Fixed Ops, tmurray@napervilletoyota.com

October 19, 2017

Good Dealership I bought a new 2017 Prius about a week ago and was very satisfied with my experience. Harvey answered all my questions and was very helpful. I will re More

by jac15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Toyota of Naperville responded

Valued customer, thank you so much for the truly exceptional review of Harvey and our dealership! Enjoy your new Prius and please let us know if there's anything more we can do to assist down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

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