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Toyota of Naperville

Naperville, IL

4.9
8,857 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,857 reviews

August 02, 2017

Leased a new Camry Wonderful service from the time we walked in the door. Both Shannon and Robert helped me find exactly what I wanted in a car and made sure to stay wit More

by Lani Allsteadt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea (Toyota care), Robert Kieda, Shannon Garofalo
Aug 03, 2017 -

Toyota of Naperville responded

Lani, thanks so much for the very kind words about both Robert, Shannon and Andrea! All the best for now and just know that another truly exceptional experience awaits you here at Toyota of Naperville if you're ever in need once again. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 01, 2017

Brought Camry SE used car It was very nice. We visited couple 3 times with different options and they were patience with us.thanks once again for making it so easy More

by Sameera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Nunez
Aug 01, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Cecilia and our dealership as a whole. Just remember that another truly exceptional experience is just down the road if you're in need once again. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 01, 2017

Great shopping experience Although I didn't make a purchase, it was not because of the service. Jose was friendly, knowledgeable, and professional. The used car that we consi More

by COverbeck
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Jose and our dealership! Another truly exceptional experience is just around the corner if you need anything more on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

July 31, 2017

Great Customer Service! This is our third time leasing from Toyota of Naperville and all times have been an excellent experience. They took the time to find the exact vehicle More

by Toyotalease08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia, Meraj Ahmed
Aug 01, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for your loyalty and the very kind words about Meraj and Jacob here at Toyota of Naperville. Another truly exceptional experience is just around the corner if you need anything else at all from our end. Pat O'Brien, GM, pobrien@napervilletoyota.com

July 31, 2017

Went to look at a used car, ended up buying new! Had a big selection of Toyota trucks to look at. Really enjoyed taking the truck to the test track and driving on different road surfaces. More

by taco 17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Mason
Jul 31, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Derek and our staff as a whole. Another truly exceptional experience awaits you if you're ever in need at all down the road! All the best for now. Pat O'Brien, GM, pobrien@napervilletoyota.com

July 31, 2017

Drove 200 mi. for our "perfect" Sienna, was not disappointed My wife and I went online and did a feature search for our "perfect" Sienna. One of the places we found an exact match at was Naperville. After anothe More

by Tim & Ann Hoefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxine Green - Internet Sales (5 stars), Brian McGinely
Aug 01, 2017 -

Toyota of Naperville responded

Tim & Ann, thanks so much for taking some time out of your busy day to review our dealership and your experiences with Brian and Maxine in such detail. It's customers like you that really make each and every day worth it. All the best for now and please let us know that another truly exceptional experience is just around the corner if you need it. Pat O'Brien, GM, pobrien@napervilletoyota.com

July 30, 2017

Got my First Car! I got a 2017 Corolla as my first car and had a great experience with Bill Cranley. He was able to help me with all of my questions. Everyone in the de More

by Megan Cranley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Cranley
Jul 31, 2017 -

Toyota of Naperville responded

Megan, thanks so much for the very kind words about Bill and our dealership as a whole. We'll be just around the corner if you need anything else at all down the road! Pat O'Brien, GM, pobrien@napervilletoyota.com

July 30, 2017

Brian McGinley Toyota Brian is the best, so helpful and answers every question with in depth knowledge. I would absolutely recommend Working with Toyota for future purchase More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McGinely
Jul 31, 2017 -

Toyota of Naperville responded

Erin, thanks so much for the very kind words about Brian and our dealership as a whole. Here's to many, many happy years in your new RAV4. We'll be just around the corner if you need another truly exceptional experience on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

July 30, 2017

Pleasant car buying experience As we all know that car buying can be nerve-wracking and overwhelming but from the time I walked into Toyota of Naperville and started working David A More

by Burmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Jul 31, 2017 -

Toyota of Naperville responded

Bermack, thanks so much for the very kind words about David and our dealership as a whole! Just remember that we're only a short drive away if you need anything else at all from our end. Pat O'Brien, GM, pobrien@napervilletoyota.com

July 29, 2017

Great staff. Definitely recommend them! Mukesh Mehta was great to work with during our car buying experience. He was very friendly and helpful. We will definitely return to Naperville Toyota More

by Jenja1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mukesh Mehta
Jul 31, 2017 -

Toyota of Naperville responded

Jennie, we'll be sure to share these kind words with Mukesh! If you're in need of another truly exceptional experience down the road, just know that we'll be right here to assist you in anyway that we can. Pat O'Brien, GM, pobrien@napervilletoyota.com

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