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Toyota of Naperville

Naperville, IL

4.9
8,790 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,790 reviews

June 28, 2017

Excellent Sales consultant Jacob Basathia was very professional in his job and went out of his way to help us. Everyone in the dealership were very helpful. Thanks More

by Msingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Jun 29, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for your kind words about Jacob and our dealership as a whole! If you need another truly exceptional experience at all, just know that we're only a short drive away. Pat O’Brien, GM, pobrien@napervilletoyota.com

June 28, 2017

New car purchase Our saleperson was really nice and friendly. We enjoyed her because she was always smiling and laughing which show she is happy serving and helping cu More

by Milton Vargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2017 -

Toyota of Naperville responded

Milton, thanks so much for your kind words about your truly exceptional experience with Sam and our dealership as a whole here at Toyota of Naperville. It's customers like you that make it all worth it! If you need anything else at all down the road, just know that we'll be right here to assist you. All the best for now! Pat O’Brien, GM, pobrien@napervilletoyota.com

June 28, 2017

EXCELLENT SERVICE ! Dropped off our Sequoia with a brake issue, and did not have an appointment. Mike got the car right into the shop, and called a few hours later notif More

by tjd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Librizzi
Jun 29, 2017 -

Toyota of Naperville responded

Valued Customer, we appreciate your kind words about Mike and your service team as a whole here at Toyota of Naperville. We strive for a truly exceptional experience each and every day so it's so great to see another happy customer like yourself. All the best for now! Tom Murray, Director of Fixed Ops, tmurray@napervilletoyota.com

June 28, 2017

Camry Purchase Jessie was easy and good to work with. The pricing through Costco and this dealership was what we wanted and willing to pay for a new Camry Hybrid. More

by jlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sheppard
Jun 29, 2017 -

Toyota of Naperville responded

Thanks so much for your great review here of our truly exceptional services here at Toyota of Naperville. As a Valued Customer, you definitely know that we strive for greatness each and every day. Here's to a wonderful summer and more! Pat O’Brien, GM, pobrien@napervilletoyota.com

June 28, 2017

Good experience with a new car purchase We purchased a new Camry hybrid at this dealership and had a very good experience. We went through Costco and the pricing was simple and straightforwa More

by jlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sheppard
Jun 29, 2017 -

Toyota of Naperville responded

Thanks so much for your great review here of our truly exceptional services here at Toyota of Naperville. As a Valued Customer, you definitely know that we strive for greatness each and every day. Here's to a wonderful summer and more! Pat O’Brien, GM, pobrien@napervilletoyota.com

June 28, 2017

Great And Honest service once again-Manny This is the 3rd time that I visit Jose at Toyota of Naperville and I am extremely happy once again. Jose is such a great guy, laid back, easy to talk More

by edenton01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.J. Reilly
Jun 29, 2017 -

Toyota of Naperville responded

Thanks so much for your truly exceptional review about Jose, A.J. and our dealership as a whole! As a Valued Customer, you know that we're just around the corner if you need anything else more down the road. All the best for now! Pat O’Brien, GM, pobrien@napervilletoyota.com

June 27, 2017

Great buying experience! As a First time buyer I recommend this dealership and product specialist Cecilia Nunez was a great help. Her advice and knowledge was invaluable to a More

by Nstanfa21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Nunez
Jun 28, 2017 -

Toyota of Naperville responded

Nick, thanks so much for taking some time out of your busy day to review your truly exceptional experience with Cecilia and our dealership as a whole. It really means a lot to us that we were able to assist so well for a first time buyer like yourself! All the best for now and happy travels! Pat O’Brien, GM, pobrien@napervilletoyota.com

June 27, 2017

Looking for a car Although I didnt buy anything Cici was very helpful and answered all my questions I will definitely go back to see her once I'm ready to purchase sh More

by Rodriguez777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Nunez
Jun 28, 2017 -

Toyota of Naperville responded

Valued Customer, we thank you so much for your great review of your truly exceptional experience here at Toyota of Naperville with Cecilia! She's really is one of the best and will be thrilled to see these kind words. Here's to many, many years of happy travels with your brand new vehicle! Pat O’Brien, GM, pobrien@napervilletoyota.com

June 26, 2017

Car buying Dave made it a great first car buying experience. I recommend Toyota of Naperville for all the friendly people and an enjoyable hassle free experience More

by Karla03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Jun 26, 2017 -

Toyota of Naperville responded

Karla, thanks so much for the 5-star rating! We're just around the corner if you're in need of another truly exceptional experience on your end. Pat O’Brien, GM, pobrien@napervilletoyota.com

June 26, 2017

A good service department sells cars. I have been working with Kelsey ( service advisor) for three years. She is the only advisor I will work with. She goes out of her way every time. She More

by Jolee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Toyota of Naperville responded

Jolee, thanks so much for taking some time out of your busy day to review our services and your experiences here with Kelsey! It's customers like you that make it all worth it. As a long-time Toyota of Naperville family member, you know that a truly exceptional experience awaits you from here on out. Tom Murray, Director of Fixed Ops, tmurray@napervilletoyota.com

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