Toyota of Naperville

Awesome This is the second time I have visited Toyota of Naperville, and each time was a great experience. This visit was made super easy. The employees are f This is the second time I have visited Toyota of Naperville, and each time was a great experience. This visit was made super easy. The employees are friendly, welcoming, and accomodating. More

granddaughter s first car Justin was extremely helpful and considerate.His knowledge of the vehicle without asking others was refreshing.He did not push other vehicles on us.Wo Justin was extremely helpful and considerate.His knowledge of the vehicle without asking others was refreshing.He did not push other vehicles on us.Would recommend Justin to anyone!! More

Chris Maltizo was great! Walked in with some concerns about my car and Chris was able to put me at ease with his knowledgability and thoroughness. He pointed out what was wron Walked in with some concerns about my car and Chris was able to put me at ease with his knowledgability and thoroughness. He pointed out what was wrong and a number of possibilities that can cause it. What sounded like a major repair turned out to be a simple inexpensive solution. More

Valued customer I am always greeted, my purpose in coming determined, and suggestions made when having problems, such as low tire or flat tire, and regular maintenanc I am always greeted, my purpose in coming determined, and suggestions made when having problems, such as low tire or flat tire, and regular maintenance problems. The staff is always friendly and courteous. It is a very comfortable, clean dealership and I look forward to service visits. More

Janine is the best! fast easy pain-free experience! Janine is super knowledgeable and awesome to work with! Felt very comfortable buying my first car! I absolutely love i fast easy pain-free experience! Janine is super knowledgeable and awesome to work with! Felt very comfortable buying my first car! I absolutely love it and would def recommend Janine! More

Dealer I'll deal with I went into Naperville Toyota just to find out how often they get used scion tc's on an estimate and definitely decided this will be the dealership. F I went into Naperville Toyota just to find out how often they get used scion tc's on an estimate and definitely decided this will be the dealership. First dealership to not insult my vehicle or try to butter me up to trade it in just to slap me in the face with a garbage offer and I got a tour of the dealership. I know to some the tour may sound dumb but keep in mind I've been to probably about 30 dealerships so far and this is the first and only dealer to give me a tour and make me feel welcome there for more than just my money. When I am ready to buy I will be back at this dealer looking for Justin to make my purchase as I know I'll be treated like family there. More

excellent service. Robert Kieda is a terrific salesman . I have bought more cars from him than I can count. Always great experience! I will keep coming back to him every Robert Kieda is a terrific salesman . I have bought more cars from him than I can count. Always great experience! I will keep coming back to him every time. More

Lease Experience Jacob Basathia provided excellent customer service. He truly went above and beyond to help me pick out my new car. He was extremely knowledgeable abou Jacob Basathia provided excellent customer service. He truly went above and beyond to help me pick out my new car. He was extremely knowledgeable about every car we looked at. He was very polite and did not treat me like "some dumb girl." It was an incredibly easy process. More

Commend Sales Associate Janine Turner Went to dealership to test drive Highlander. Excellent customer service experience. We worked with Janine Turner. Professional, courteous, patien Went to dealership to test drive Highlander. Excellent customer service experience. We worked with Janine Turner. Professional, courteous, patient, understanding. I would come back to dealer in future when we shop again for a car. More

Low stress and pleasant experience Had an excellent experience at the dealer. Matt George was a pleasure to work with and Sales Manager Jon Thongphadith was very helpful. They are hones Had an excellent experience at the dealer. Matt George was a pleasure to work with and Sales Manager Jon Thongphadith was very helpful. They are honest and straightforward to work with. They really worked with us to get the best deal on the van we were buying. I would recommend this dealership to anyone looking for a Toyota. You will not be disappointed. Also credit to Lisa Zwier who made the initial contact by email. More