Toyota of Naperville

Thank you all for a great experience , you have made my truck buying as good as could be. Suha Oner & Meraj Ahmed I really appreciate your professionalism ! Thank you, Terrence truck buying as good as could be. Suha Oner & Meraj Ahmed I really appreciate your professionalism ! Thank you, Terrence More

new rav4 Wonderful experience. Dave made buyinga new car so easy. Explained everything to me removing all questions and concerns from my mind.VERY VERY VERY HA Wonderful experience. Dave made buyinga new car so easy. Explained everything to me removing all questions and concerns from my mind.VERY VERY VERY HAPPY LOVE MY TOYOTA. More

Great experience! Working with Dave Z. was such a no hassle experience. He went over and beyond to accommodate our wishes and needs. I would definitely recommend him, a Working with Dave Z. was such a no hassle experience. He went over and beyond to accommodate our wishes and needs. I would definitely recommend him, as well as the dealership to others. They are very professional and efficient. More

New Car Purchase The staff, especially Dave Z, were terrific. They made purchasing a great vehicle seamless. Thank you Naperville Toyota and Dave Z for a wonderful e The staff, especially Dave Z, were terrific. They made purchasing a great vehicle seamless. Thank you Naperville Toyota and Dave Z for a wonderful experience! More

David Zidlicky Sales consultant: David exceeded my expectations in reviewing and sharing his insight of over 30 years in the automotive business with our new Avalon Touring. A very smooth and easy pr expectations in reviewing and sharing his insight of over 30 years in the automotive business with our new Avalon Touring. A very smooth and easy process to purchase our 2nd vehicle form this dealership. We Highly recommend to call David if your seeking a new Toyota, Dustin Boundy and Peter Murray took the lead to make the car buying experience easy and comfortable. For service, our family has known Jeff Suva for years and he does an outstanding job as well. Our 3rd vehicle from this dealership. More

Overall good experience, would recommend some streamlining Overall my experience was good. Everyone was always friendly & helpful. It was nice to meet the General Manager, Pat O'Brien and tell him how great Overall my experience was good. Everyone was always friendly & helpful. It was nice to meet the General Manager, Pat O'Brien and tell him how great Jacob was. I did find the experience in completing the paperwork a little long (about 75 minutes from the time I said "I'll buy it" until I was out the door). I had applied for Toyota Credit but had indicated another dealer, Naperville didn't help me try to get that credit app sent to them. If I were in charge I would have picked up the phone and called Toyota Credit for the customer and, with customer permission, had the app sent over. Instead I had to re-apply (and Naperville's application is incomplete, I had to complete the rest of the app verbally, adding to the time). Additionally for some reason Illinois wants to try to charge Missouri's sales tax and then charge me $166 for that priveledge. When you buy a car in Missouri, tax is paid when you register. Naperville over-charged me $80 for the sales tax, which I hope to get refunded someday. Again, overall good experience and a great deal, just some tweaking needed in their finance department. I would recommend them, they were professional but need to better set expectations (charges for out of state and timelines for the transaction). The last car I bought, a Honda, took 30 minutes including the time to do the credit app in the dealership. More

Business with Mr. Kieda went really quick and without any problems. He gave us as much information we needed he was very helpful in making our experience as easy as possible. I will recommend Mr. Kieda to my problems. He gave us as much information we needed he was very helpful in making our experience as easy as possible. I will recommend Mr. Kieda to my friends and family. More

We were looking for a new Avalon and had contacted two other dealers in addition to the Naperville dealership. After our experience in Naperville we would recommend this dealership to anyone looking for a other dealers in addition to the Naperville dealership. After our experience in Naperville we would recommend this dealership to anyone looking for a new or used car. Our salesman (Dave Zidlicky) was friendly, helpful and knowledgeable and made the whole experience a pleasant one. Everyone else we dealt with was friendly and helpful as well. More

First of all, I have owned a Toyota for over 35 years. The reliability of this brand is outstanding! For the last 20 years I have been purchasing my cars (family's too) from Naperville Toyota. The sales d The reliability of this brand is outstanding! For the last 20 years I have been purchasing my cars (family's too) from Naperville Toyota. The sales department and service department are excellent. If my car requires more than 1-2 hours of work, I am always able to get a loaner. I recently bought a 2014 Toyota 4Runner but Naperville Toyota did not have the one that I wanted. I called my salesman Kareem Thomas who found the exact car (color, options, etc.) from another dealer and called me as soon as it came in. Even though my car happened to be at a Toyota dealership that was 5 min from my house, I purchased the car from Naperville Toyota. I will not deal with any other dealership!!! More

I decided to go back to Toyota of Naperville to pick up new Camry based on my previous experience few years ago. As expected, Leo and the sales team was there to work with me before, during and after the p new Camry based on my previous experience few years ago. As expected, Leo and the sales team was there to work with me before, during and after the purchase to make sure all my questions and concerns were answered and to ensure I was fully satisfied. Thank you, Tom K. More