Toyota of Naperville

Very good experience as I've come to expect from this dealership. This is why we come back, for the product and the personnel. It's always been a good experience. dealership. This is why we come back, for the product and the personnel. It's always been a good experience. More

Kareem Thomas was exactly the type of salesman I hoped to run into as I walked into the dealership. He immediately made me a priority and made me feel at ease (dealing with car salesman can sometimes be inti run into as I walked into the dealership. He immediately made me a priority and made me feel at ease (dealing with car salesman can sometimes be intimidating). He wasted no time to introduce me to the car I was interested in, answered all my questions. He had a good knowledge base of the car that I was impressed with as well. He fought hard to help me get the deal that I wanted on the car, which especially made me walk away a highly satisifed customer. I definitely reccommend toyota of Naperville as a top notch car dealership. More

I arrived at Toyota of Naperville intending to buy a new car. Despite my lack of knowledge and uncertainty, Chris Davis was patient, enthusiastic, down to Earth, friendly, realistic, and helped me prioritiz car. Despite my lack of knowledge and uncertainty, Chris Davis was patient, enthusiastic, down to Earth, friendly, realistic, and helped me prioritize my preferences and finally decide on what car I wanted. He remained calm and never showed an iota of irritation, never hesitating to pull up a car to test drive or view. He understood my financial circumstances and was willing to go the extra mile. I'd recommend him to anyone. Sincere gentleman and honest salesman, with a big heart. Thanks Chris! More

I was deciding between a Honda Civic and a Toyota Corolla and the salesman at Naperville Toyota explained all the great incentives there were to choosing the Corolla. Russ was great and I never felt pressure and the salesman at Naperville Toyota explained all the great incentives there were to choosing the Corolla. Russ was great and I never felt pressured once. I plan on taking my car there for service too after getting the full tour of the store. Great job Toyota of Naperville!!! More

I went for a service and ended with a new car! Kareem had the best customer service you can imagine. He make me fell right at home with his honesty and working the numbers to find a way to make it afordable the best customer service you can imagine. He make me fell right at home with his honesty and working the numbers to find a way to make it afordable for me. I had previous experiences at dealers and certanly Kareem make a difference. I can say that he answer all my questions about the car and payments and everything. I can say that it was the best more personalized service ever!. Why I give him 5? Because not everybody take the time to give a good service, and his service was behond expectations!. Thanks Kareem for my "new Baby", my Rav4 is the best!! More

Dan Gulley made the entire experience a pleasure. I was pleased with the price and treatment by everyone who worked with us. Best car buying experience ever. Will be back again. pleased with the price and treatment by everyone who worked with us. Best car buying experience ever. Will be back again. More

I was nicely shown around,taken for a test drive for my new Toyota Corolla 2013 by MR. Jacob Basathia. He explained all the features & comforts of the new car. He was really nice,polite & friendly. Then MR new Toyota Corolla 2013 by MR. Jacob Basathia. He explained all the features & comforts of the new car. He was really nice,polite & friendly. Then MR. Push Singh showed me how to set the radio stations & also helped me with my cell phone attachment via blue tooth connection. I had a great time at this dealership & was fully satisfied with customer service. More

This was by far the best experience that I have ever had in purchasing a vehicle. Buying cars has always been a drudgery for me. I have usually been annoyed by some aspect of the process and it usually ha in purchasing a vehicle. Buying cars has always been a drudgery for me. I have usually been annoyed by some aspect of the process and it usually had to do with the salesperson. But I could not have asked for a better person to work with. My salesperson, Tim O' Connell, has a forthright and friendly demeanor that put me at ease and let me truly enjoy the purchase of my first new Toyota. My wife and I were so pleased in working with Tim that we will be looking to purchase a second car from him later this year. Thank Tim and everyone at Toyota of Naperville. You may have just spoiled me now! Best, Steven Howell More

As I walked through he door I was met by a very fiendly sales staff. I explained who I was there to meet and Dan greeted me within 3 minute. Dan walked me through the new Tundras and what options were av sales staff. I explained who I was there to meet and Dan greeted me within 3 minute. Dan walked me through the new Tundras and what options were aviable with the trucks he had on the lot. Understanding that he didn't have what I wanted, he put the order in and kept me in the loop the entire process. When the Truck came in he called and I was in the next day. After giving a fair dollar amout for my trade-in, I was led into the business office to complete my transaction. I did need to return to the dealership one week later for the installation of a bed-liner. In dealing with an unfamiliar service department, I was met by a courteous service manager who got me into my loaner vehicle and back on the road in less then 15 minutes. I was called the next day to let me know my truck was done and ready for pick up. The only draw back was on "pick up", I was hoping for a cleaned/ washed truck, but I will settle for timely service. More

Kareem T was very helpful and considerate of our concerns. Same with Gary J, who went out of his way for the sake of our convenience. concerns. Same with Gary J, who went out of his way for the sake of our convenience. More