Toyota of Naperville

My husband Jimmy and I want to thanks Will Perez for his outstanding customer service and understanding. We recently went looking for used cars and experienced a horror story at another dealership. My husba outstanding customer service and understanding. We recently went looking for used cars and experienced a horror story at another dealership. My husband and I were sold cars that should not of been out on the street. When my husband went to Toyota of Naperville, he was welcomed by Will who listened to my husbands horror story without interuption and proceeded to help him find some used cars. When I arrived Will meet me outside, indicated he had heard our story and assure me he was going to take care of us with honesty. Jimmy and I are both honest middle class people who have had a very rough time with the economy, loss of work and of course Jimmy's cancer. Will Perez along with Bryan Lieser and Dwight Nash were above excellent! I truly had a joyful tear in my eye and definitely will return to this dealership. Thank you, Carolyn More

I am very satisfied with price and financing that this toyota dealer had.I also liked how they explained everything after the sale. and that they cleaned the car. toyota dealer had.I also liked how they explained everything after the sale. and that they cleaned the car. More

The sales are nice, professional. Details about the car was described. The process of other steps are reasonably fast. Overall, this is a good dealership to deal with. was described. The process of other steps are reasonably fast. Overall, this is a good dealership to deal with. More

Not only was my salesperson wonderful to work with, I felt his manager was great also. Not pushy and demanding as other dealerships - very respectful of everyone there. felt his manager was great also. Not pushy and demanding as other dealerships - very respectful of everyone there. More

On Thursday October 6, 2011, I went to Toyota of Naperville to trade in my 2006 Toyota Highlander for a new 2011 Toyota 4runner (SUV). Salesperson Mr. Kris Kosinski greeted and politely asked what Naperville to trade in my 2006 Toyota Highlander for a new 2011 Toyota 4runner (SUV). Salesperson Mr. Kris Kosinski greeted and politely asked what I was interested in. I told him that I was looking for 2011 4runner. He showed me a few SUVs with different options and all what he had on the floor. But the ones he had in his inventory did not fit my requirements and was out of my budget range. Kris worked with his other Managers and informed me that they will get the SUV which I was looking for. On Monday October 10, 2011 I received a call from Mr. Kris Kosinski who informed me that the SUV is in and I can come for a test drive. I thank Mr. Kris Kosinski (Sales Rep) Mr. Omer Aslam (Business Manager) and Mr. A.J Reilly (Business Finance) who took good care of me and helped me to finalize the deal. At Toyota of Naperville, the managers, employees and service department crew are very friendly and highly professional. ALL employees are well educated about their products and they go an extra mile in helping their customers. I am satisfied with their performance and high level of customer service. More

I recently purchased a Toyota RAV-4 from this dealership. I love it just as much as when I bought it, if not more! All 3 of my kids are able to fit comfortably in the back seat, a concern I had when I was lo I love it just as much as when I bought it, if not more! All 3 of my kids are able to fit comfortably in the back seat, a concern I had when I was looking at the car. Each one has their car seat and are able to get safely buckled in. A few weeks ago, I brought the car in for a 5000 mile check up and the service department was as nice and informative as the sales team! A great big thank you to Naperville Toyota! More

Just bought a new Yaris 2012 LE from Toyota of Naperville. I had a most pleasant experience. My salesperson, Karina Garcia, was professional, efficient, helpful, and friendly. She was attentive an Naperville. I had a most pleasant experience. My salesperson, Karina Garcia, was professional, efficient, helpful, and friendly. She was attentive and never pushy. Overall I feel she maintained a good balance between my interests and the interests of the dealership, which I greatly appreciated. I would definitely refer to her for my future needs and purchases. More

Outstanding service. Justin treated me with respect and listen to my needs. Dwight had paper work done in no time at all. Overall an outstanding experience. Thanks again for your service. NCC Robert L listen to my needs. Dwight had paper work done in no time at all. Overall an outstanding experience. Thanks again for your service. NCC Robert L McCall,USN,retired More

I worked with Krzysztof multiple times since, we bought multiple cars from him. He is very knowledgeble about the product, very easygoing and great to work with. I recommend the dealership and Krzysztof multiple cars from him. He is very knowledgeble about the product, very easygoing and great to work with. I recommend the dealership and Krzysztof to many of my friends. My car is great and I am happy that I am getting the support that I am getting from the dealership. More

It was overall a pleasant experience we had with Toyota of Naperville, especially the way Russ Harris took care of us and on his quality of work. of Naperville, especially the way Russ Harris took care of us and on his quality of work. More