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Toyota of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.2
2,707 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,707 reviews

October 30, 2025

Mr. Lee was the best car dealer I have ever met. He was inviting, knowledgeable and thinking of client's interests too. I had a very pleasant interaction with him for purchasing the car. More

by chunliang.zhang
Recommend Dealer
Yes
Employees Worked With
YK Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2025

All of the gentlemen and gentle ladies who helped us lease our 2026 Camry were so warm, kind, patient helpful, and were also completely professional! We are elders and were treated with respect even t More

by Queenie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Anderson
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October 29, 2025

I was given a quote for $240. 00 ended up paying $404.00, not happy! More

by annamariejones059
Recommend Dealer
No
Employees Worked With
No fomment
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Oct 30, 2025 -

Toyota of North Austin responded

Thank you for reaching out and bringing this to our attention. I understand there may have been a misunderstanding regarding the mechanical services performed on your vehicle, and I truly appreciate the opportunity to clarify. Our goal is always to provide transparent and high-quality service, and I’m sorry if any part of the process was unclear or did not meet your expectations. To help resolve this, I've reviewed the details of your service visit. I have also left you a few voice messages. Our managers would be happy to offer you a free oil change. Thank you again for your patience and for allowing us the chance to make things right. Please reach out to me (Josie Easter) at JEaster@group1auto.com if I can be of further assistance.

October 29, 2025

Awesome help and personal service. I got the exact car I wanted at the best deal. Adrian walked me through the process, answering each question I had. More

by mwalden168
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 30, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2025

Took 2 hours for change oil and do state inspection, this is unacceptable and should be less than an hour. More

by Toyotarav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
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Oct 29, 2025 -

Toyota of North Austin responded

Dear Valued Customer, Thank you for bringing your concerns to our attention. We sincerely apologize for the extended wait during your recent oil change and state inspection appointment. We understand how valuable your time is, and we regret that your experience did not meet the level of efficiency we strive to provide. Our goal is always to deliver prompt and thorough service, and we’re currently reviewing our scheduling and workflow processes to ensure that delays like this are minimized moving forward. Your feedback is incredibly important to us, and we appreciate your patience. If there’s anything we can do to make this right or assist you further, please don’t hesitate to reach out. We value your business and hope to have the opportunity to serve you better in the future. Please reach out to Josie Easter in our Service Department if you should have any further questions. Josie can be reached at Jeaster@group1auto.com Warm regards, Josie Easter, Service Customer Relations

October 28, 2025

If I could give Jose more than 5 stars I would. He is honest and straightforward. Exactly the kind of guy you’d want to work with on a car deal. One of a kind person. Would recommend him to absolut More

by Julia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Buantello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2025 -

Toyota of North Austin responded

Hi Julia, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2025

Made an appointment for my 5000 mile inspection of my 2025 Grand Highlander Hybrid Platinum Max. Their appointment system is excellent. This dealer has a seamless maintenance process. Got there an hou More

by Aeroroadster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Slocombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anais Frappoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2025 -

Toyota of North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2025

worst experience i’ve ever had. it’s my first and last time here. unacceptable experience More

by gumusucb21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don’t remember
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Oct 27, 2025 -

Toyota of North Austin responded

Dear Valued Customer, Thank you for reaching out and sharing your feedback. I'm truly sorry to hear that your experience with our customer service did not meet your expectations. We strive to provide excellent service to every customer, and it's clear we fell short in your case. Although you didn’t provide specific details, I’d like to understand more about what happened so we can address the issue and ensure it doesn’t happen again. If you're willing, please share more information about your experience — what went wrong, when it occurred, and who you interacted with — so we can look into it further. Your feedback is important to us, and we appreciate the opportunity to make things right. Please reach out to me at Kspears@group1auto.com if I can assist you. Sincerely, Kara Spears - New Vehicle Admin - Toyota of North Austin

October 23, 2025

Very disappointing experience! ! Never again will I shop there! There are no kind words to express how much disappointed I am More

by egrodriguez02
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Davoodi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2025 -

Toyota of North Austin responded

Hi Mr. or Mrs. Rodriguez, Thank you for taking the time to share your feedback. I'm truly sorry to hear that your experience with us was disappointing. That’s never the impression we want to leave, and I understand how frustrating it must have been. We value every customer and take concerns like yours seriously.  Please feel free to reach out to me directly at Kspears@group1auto.com for new car or pre owned sales concerns. Josie Easter at Jeaster@group1auto.com for any service concerns. Thank you again for your feedback, and I’m sorry we didn’t meet your expectations this time. Sincerely, Kara Spears

October 23, 2025

Great energy all over the dealership . So far I have got two cars from this dealership and More

by Collinsjulius32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Toyota of North Austin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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