Toyota of North Austin

Extremely professional. Jared Jones was great and very communicative with me and made sure I understood what was going on with my car. Jared Jones was great and very communicative with me and made sure I understood what was going on with my car. More

The service advisor Casey is probably the most incompetent person I’ve ever met in my life. Everything I said to him he came back with something negative, and he was extremely combative. After an incompetent person I’ve ever met in my life. Everything I said to him he came back with something negative, and he was extremely combative. After an hour and a half of being there, just dropping off my truck he tried to tell me it was all my fault That I was still there because I did not have an appointment. I literally had to tell him to get away from me because he was about to get hit after I spoke with the manager problem was resolved within 10 minutes and I was on my way now that I have my truck back , the brakes are no better than they were before, worse in fact. It came in for a brake job and now the pedal goes all the way to the floor. Every time I try to stop I’m so frustrated with this company I don’t even want to take it back . More

Servicing took less than an hour and made sure to give me amazing customer service! amazing customer service! More

Alton was awesome 👌 easy to work with and works hard to get what you need. get what you need. More

Travis Z. is amazing! He's always so helpful and always goes above and beyond to take care of my car and I! Thank you! is amazing! He's always so helpful and always goes above and beyond to take care of my car and I! Thank you! More

Customer service does not appear to be a high priority. The focus is placed on making money rather than gaining a loyal, repeat customer base. This was not the case when I purchased my vehicle, however, mu The focus is placed on making money rather than gaining a loyal, repeat customer base. This was not the case when I purchased my vehicle, however, much has changed in the past year or so. More

Lucky was great and kept me updated on the progress of the service. I loved the written explanation of the necessary work. I could decipher what was being done much better in written form in a text messag the service. I loved the written explanation of the necessary work. I could decipher what was being done much better in written form in a text message. The car is in top top condition and drove great. I have a peace of mind that is worth it. I did wait a while and next time will arrange a ride. It was allot of work and a recall. Thank you. More

Customer service is always spot on with William Mannella. Appreciate his attentiveness and always being clear about what needs to be done. Appreciate his attentiveness and always being clear about what needs to be done. More

Always on point and helpful with all information. Hunter will provide detailed information! All other employees just need to be more friendly around Hunter will provide detailed information! All other employees just need to be more friendly around More

Great service and customer care, The cost for the services are unmatched. Mr Jones helped me a lot to get all the proper services for my vehicle. services are unmatched. Mr Jones helped me a lot to get all the proper services for my vehicle. More