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Toyota of North Austin

Austin, TX

4.2
1,842 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2222 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 1,842 reviews

May 04, 2024

Went to get my 2023 truck serviced. For one they charged me for my oil change even though It’s supposed to be prepaid and they didn’t do the tire rotation they were supposed to do More

by bernardoguido13
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
BRANTLEY CHEAT
May 03, 2024

After hail damage we came in looking for a specific used car. Sales personnel were great and efficient. We had to wait a few days for insurance payout. We put a small deposit. Sales and finance very accomod More

by Klespell
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humam Heet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zarrilli, Marco ?
May 03, 2024

Jared does an excellent job every time I visit! I wouldn't go anywhere else! More

by geraldahundt
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jared Jones
May 03, 2024

The wait time is ridiculously long. I spent 6 hours there. On the email I was told that it would take 2-3 hours. In addition, the actual payment is way higher than I was offered in adva More

by zorikto551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sorry forgot the name
May 02, 2024

Extremely courteous staff who went out of their way to help me find the vehicle that I wanted. More

by asterix_reaper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Merchant
May 02, 2024

Do you have quality control reps. Second time I take my car gol oil change service, rotation of tires and there is not enough oil in the car. More

by alita2472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
April 30, 2024

Should be made more clear where to wait while service is completed. I waited unnecessarily for twenty minutes after receiving text car ready for pickup. I was told to wait, but not clear where to wait. More

by luis.cuellar.phd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
April 30, 2024

I brought my 4Runner in for an alignment. Toyota wasn’t able to get the caster in spec. My truck has a 1.5 inch lift so it should t be hard to achieve. The before after adjustment was almost More

by Jsleigh81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department, alignment shop
May 02, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 30, 2024

Poor customer service, lock of communication, long wait times for a return call (1 to 2 days or more) or not at all, sales staff unprofessional, Buying online is a scam AF, lack of resolution, F*** i can g More

by diosadib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fernando Garcia
May 03, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 29, 2024

Gilberto Jaimes is a great guy and will work with you for the best deal and service! Go see him when you are at the Pre-Owned Toyota dealer in North Austin. More

by thezanders2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilberto Jaimes
May 02, 2024 -

Toyota of North Austin responded

It's great to hear about your positive experience with Gilberto at Toyota of North Austin! He is a great person to work with for the best deal and service. Enjoy your new Toyota!

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