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Toyota of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.2
2,495 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,495 reviews

August 15, 2023

Excellent service, Krishana Matthews was very polite and provided excellent customer service despite being a very busy day. She’s very professional. More

by jv.ventura512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krishana Matthews
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Aug 24, 2023 -

Toyota of North Austin responded

Thank you for your kind words for our staff, we appreciate it!

August 14, 2023

It took 3 hours from when I received the technician video until I got the quote and link to authorize work. This caused the work not to be complete that day, and I had to leave my truck for 3 days. On pickup More

by mralexjardine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luckey
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Sep 08, 2023 -

Toyota of North Austin responded

We appreciate your feedback regarding your recent service experience at our dealership. We sincerely apologize for the delays, miscommunication, and inconvenience you faced during your visit. Your concerns are valid, and we deeply regret that we did not provide you with the efficient and timely service you deserve. The extended wait time from receiving the technician video to authorizing the work, resulting in a delay in completing the service, is disappointing. We also apologize for the confusion on the pickup day and the additional wait time you experienced. These situations are not indicative of the level of service we aim to provide. We understand the frustration and inconvenience these delays caused you, and we take your feedback seriously. Your insights are invaluable in helping us identify areas for improvement and ensure that similar situations are avoided in the future. We regret that we have potentially lost your business due to this experience. If you would be willing to discuss this matter further or if you have any additional information you would like to share, please contact our customer service department at 512-323-1355. We want to ensure that we have the opportunity to address your concerns and make things right. Once again, we apologize for the inconveniences you've faced and for any negative impact this experience may have had on your perception of our service. Your feedback is important to us, and we hope to have the chance to regain your trust in the future. Best regards, Steve Riddick, General Manager Toyota of North Austin 512-458-2222

August 14, 2023

The advisor Casey Elliott was very friendly and gave me great advice about my vehicle. More

by Pdl73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan
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Aug 24, 2023 -

Toyota of North Austin responded

Thank you for your kind words for our staff, we appreciate it!

August 13, 2023

I was in for my 65000mi check. I had an appointment. I was in and out in less than an hour More

by jcrichar33
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
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Aug 24, 2023 -

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 12, 2023

As always, excellent service and quick turnaround time. Service rep very professional and polite. Never disappoint! More

by Mhprewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Aug 24, 2023 -

Toyota of North Austin responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

August 11, 2023

Very professional 👏 friendly 🫶 super fast service👍(under 30 minutes~ oil change/tire rotation).Thank you! I will be back! More

by sonyafrancis800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department..10 stars
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Aug 24, 2023 -

Toyota of North Austin responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

August 10, 2023

Seth is awesome very well mannered explained in great detail of what all had been done to my vehicle and the only advisor I will trust….. Awesome!!!!!!! Give him a raise cares about his job and customer More

by d.cervantes26
Recommend Dealer
Yes
Employees Worked With
Seth Davis
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Aug 23, 2023 -

Toyota of North Austin responded

Thank you for acknowledging Seth for his professionalism and dedication. We appreciate when our associates are recognized for the exceptional service they provide. Your business as well as your Five Star review is very much appreciated and it would be our pleasure to assist you again.

August 09, 2023

I have always been impressed by the dealership’s professionalism, efficiency, and responsiveness. They are pleasant and easy to deal with. More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey in service
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Aug 24, 2023 -

Toyota of North Austin responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 09, 2023

Great service! Great people very quickly done! Waiting room could be updated very nice people More

by Anita ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor great!!!
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Aug 24, 2023 -

Toyota of North Austin responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 09, 2023

Service department was on time with repairs. Service advisor was excellent to work with. I'll be back! More

by Dwiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores
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Aug 24, 2023 -

Toyota of North Austin responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

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