Toyota of North Austin

Sameel was very friendly, knowledgeable, and professional. I bought my 4Runner from him last year as well. I would highly recommend him to others and would go back to buy another car. professional. I bought my 4Runner from him last year as well. I would highly recommend him to others and would go back to buy another car. More

Kevin was very helpful and knowledgeable. he assisted me as soon as i pulled up and had my truck turned around in a reasonable time period. as soon as i pulled up and had my truck turned around in a reasonable time period. More

Purchased 4 Runner October 2020The sales experience Purchased 4 Runner October 2020 The sales experience with Anthony Falsetti was amazing. Great communication, effort and follow up. Sadly, from ther Purchased 4 Runner October 2020 The sales experience with Anthony Falsetti was amazing. Great communication, effort and follow up. Sadly, from there Charles Maund falls way short. They have no policies in place for following up with customers or on PAID orders at time of sale. Add on team at sale, suggested and allowed to order install of running board add-on. After I called 2 months later to see if part was in they said yes and scheduled my install. 3 hrs after dropping off vehicle for install they call and deliver news that in fact what I ordered at time of sale was not in fact what was delivered, what I ordered can only be installed at factory. They wanted to know if we wanted something else installed that would show a metal plate on inside of door step. Keep in mind I drove 2 1/2 hrs from home for this. It didn’t happen of course. No one offered me a refund. Had to call back and tackle that with 4 phone calls getting passed around and no call backs. Aside from this, the other “at sale” purchase of floor mats from October 2020, was told item was on backlog. Understood due to 2020 fiasco. FF to March 2021. No one for Charles Maund has EVER followed up or called. Upon 3 phone call attempts to find out status and no returned calls as promised. After last call to parts Dept, was told they have plenty of these mats and doesn’t understand. My order is no longer available to see. No one knows at Charles Maund that I have not received them. No one knows anything. No returned call. No call from manager regarding yet another oversight. 2 days after last call I receive delivery to my door. My mats. 5 months later. Take away...order your vehicle here only no service options. Leave and go to another Toyota for these extra add on’s and service. More

I've purchased 2 Camry's from this dealership within the past year. My sales person for both was Jill. She was fantastic from start to finish. She tells it like it is, no bull crap and did not waste my t past year. My sales person for both was Jill. She was fantastic from start to finish. She tells it like it is, no bull crap and did not waste my time on misc stuff. Highly recommend her. Finance guy was Romero. Again, no nonsense, was efficient and accurate. Good guy. Only thing I didn't like about the dealership, several salesmen at their desk would pull down their facemasks. Guys, Covid can kill, go back to your breakroom or outside! More

Great service every time I take my car for service. I would bring my Toyota Tacoma for service next time. I hope I’ll get the same great service would bring my Toyota Tacoma for service next time. I hope I’ll get the same great service More

Josh White was wonderful, and he had very capable assistance from Mikey Sanchez at one point where Josh was with someone else when I arrived, and Mikey took over for a while. I was really hurting fro assistance from Mikey Sanchez at one point where Josh was with someone else when I arrived, and Mikey took over for a while. I was really hurting from a back injury and both men got the job done and gave me best chairs to sit in and moved the process along not to rush me but to help me get what I needed and get back home to rest my back. Got a WONDERFUL car just off a lease with low mileage and in great condition!! More

Travis Smith was phenomenal and made this process absolutely painless, dude kept his word and got my wife and I in the car of our dreams for a really good rate. All I wanted was to get a fair deal an absolutely painless, dude kept his word and got my wife and I in the car of our dreams for a really good rate. All I wanted was to get a fair deal and he made it happen. Thank you to Travis and Charles Maund. I will be referring people to him personally, hands down 5 star business. Thank you More

I had a really good experience while there and would definitely recommend other. Everyone was friendly from the moment I stepped on the lot until I drove off in my new car. definitely recommend other. Everyone was friendly from the moment I stepped on the lot until I drove off in my new car. More

Had a great buying experience with Josh White! I have had so many bad experiences with sales men but Josh really changed my perspective. The whole process front start to finish was smooth and seamless. Prici so many bad experiences with sales men but Josh really changed my perspective. The whole process front start to finish was smooth and seamless. Pricing was very reasonable! More

Made my buying experience so easy. Walked out with a great car that was in my planned budget. I never felt like the sales man was trying to make me spend more. great car that was in my planned budget. I never felt like the sales man was trying to make me spend more. More