Toyota of North Austin

Maund Toyota In Austin Chose Maund Toyota because they had a large inventory of cars and especially one with the options I was looking for. Went to their website and filled Chose Maund Toyota because they had a large inventory of cars and especially one with the options I was looking for. Went to their website and filled in the 'interested in this car" stuff. Got a call from Jill Reenan who I believe was the internet sales person. She immediately said she would take 2500 off the car price without me asking. Off to a good start! Jill is a high energy/very organized person, She did slow down a bit when I needed her to explain stuff. She knew her stuff and didn't spew any BS. Note to the military folks, if you want the $500 military discount, you must finance through Toyota. I had pre-arranged financing through Capitol one at a lower rate. Their rate was 4% +, which in my opinion is high. The process was relatively painless, worse part was the wait between being handed off to other people. Sales to finance to sales. The entire process from drive in to drive out took 3.5-4 hours. Freakin exhausted by the time it was done. So tired I forgot to ask for a free Toyota ballcap or coffee cup. Bottom line, I would definitely recommend this dealership and Jill Reenan. More

After researching both the Honda CRV hybrid and the Toyota RAV 4 hybrid, Travis Smith helped me make my final decision to buy the RAV. Love my new RAV hybrid! Thank you, Travis! Toyota RAV 4 hybrid, Travis Smith helped me make my final decision to buy the RAV. Love my new RAV hybrid! Thank you, Travis! More

I have bought several cars in my life. Shannon Brady is the man. He was our salesman. We had to drive 4 hrs and the sale was smooth. No surprises today! He did exactly what he promised. I tried other Toyot the man. He was our salesman. We had to drive 4 hrs and the sale was smooth. No surprises today! He did exactly what he promised. I tried other Toyot dealers in Corpus Christi, Victoria and Austin They all tried to take us for fools. All others told me we couldn't get it done. Well guess what...I recommend one Toyota Dealer... Charles Maund. They will treat you like people More

Absolutely poor communication Was referred to Charles Maund through the Costco Auto Program, and contacted by David Hardy. Was looking for a specific configuration, and he told me Was referred to Charles Maund through the Costco Auto Program, and contacted by David Hardy. Was looking for a specific configuration, and he told me that there was not a model on the lot, and that it would have to be special ordered. No problem, i don't mind waiting. From Friday through about Monday he was talking with me over email, and shooting me prices and whatnot. No problem. He also said he was going to get in contact with the Toyota rep for the region, as he said this vehicle (RAV4) could not be ordered with certain packages in the region (Gulf States Toyota). I thought that was odd, but i also sent him an email saying i was also considering another model. That email never was responded to, and he told me once he gets with his Toyota rep, he would get back to me. Then came tuesday, and i did not hear anything back. I was also talking with Toyota of Cedar Park, and they were responsive to my needs and actually ended up selling me a vehicle in the end, something that David Hardy never did. If he did not want to sell me a vehicle then he should have said so. "Ghosting" customers is not good at all and extremely unprofessional. Will never recommend them to anyone. More

Our visit to Charles Monde Toyota was the most pleasant car buying experience I've ever had! Everyone was super friendly and very helpful, And the whole process of financing the car was seamles and very ef car buying experience I've ever had! Everyone was super friendly and very helpful, And the whole process of financing the car was seamles and very efficient. Before we were allowed to leave the lot, the car was immaculately detailed and had a full tank of gas! More

Great service The work for the recall was accurately described and the time it would take. Also, KP informed me of additional complementary service that I could ele The work for the recall was accurately described and the time it would take. Also, KP informed me of additional complementary service that I could elect - which I did. More

JR Castillo was great and provided great service on my car purchase. He had the car I wanted ready to test drive when I arrived at the dealership. car purchase. He had the car I wanted ready to test drive when I arrived at the dealership. More

Easy process and trusting This is my second car from Charles Maund. I've purchased both a pre-owned and now a new vehicle from Maund. Each staff person i spoke with made the This is my second car from Charles Maund. I've purchased both a pre-owned and now a new vehicle from Maund. Each staff person i spoke with made the process easy. Everyone was friendly and in our case stayed late to complete the transaction. My latest process flow went from first contact via online sales to in store sales and finally to warranty/finance. I came with my own financing in place. Charles Maund beat my rate! Never once was did I feel any high pressure. I'll be looking at Charles Maund when i get ready for my next vehicle purchase. More

Pleasant experience and great inventory to select from. Everyone was friendly and helpful with everything from finding the specific vehicles I wanted to evaluate, to helping me get the price I was looking f Everyone was friendly and helpful with everything from finding the specific vehicles I wanted to evaluate, to helping me get the price I was looking for, showing the various features, then helping me get the vehicle home. Awesome! More

Easiest time I’ve ever had buying a vehicle. Got the truck I wanted and what I needed for my trade in. Everyone was really friendly truck I wanted and what I needed for my trade in. Everyone was really friendly More