Toyota of North Austin

Seven hard credit inquiries Seven hard credit inquiries was ran within two hours at this dealership. I have a 707 Credit score, not the best but not the worst. I’m a active dut Seven hard credit inquiries was ran within two hours at this dealership. I have a 707 Credit score, not the best but not the worst. I’m a active duty military Soldier with over 20yrs of service. I’ve purchased Vehicles from several states and dealerships. I’ve never experience a dealership having to run my credit more then one times, certainly not seven times. Running your Credit this many times will lower your credit score. Apparently this dealership doesn’t care about your credit score they’re more worried about selling 1200 cars a month. Which is something they pride themselves on .Other than running my credit 7 times the dealership has nice salesman’s and good pricing on the vehicles.but running my credit 7 times was totally uncalled for. More

Malia Bingham, internet sales manager, was efficient and a pleasure to work with. Malia Bingham, internet sales manager, was efficient and a pleasure to work with. and a pleasure to work with. Malia Bingham, internet sales manager, was efficient and a pleasure to work with. More

Service Eventhough i didn't have a appt., they were able to get me in & out in a jiffy. And they informed me additional service is needed on my next service. Eventhough i didn't have a appt., they were able to get me in & out in a jiffy. And they informed me additional service is needed on my next service. More

New to Charles Maund This was my first maintenance experience with Charles Maund. Paul was my service advisor and was excellent. he made my experience awesome and because This was my first maintenance experience with Charles Maund. Paul was my service advisor and was excellent. he made my experience awesome and because of him I will be back. More

Great Buying Experience After describing what I wanted to Neil Whitmore over the phone, he located exactly the Tacoma I was looking for. I made a trip from Houston to derive After describing what I wanted to Neil Whitmore over the phone, he located exactly the Tacoma I was looking for. I made a trip from Houston to derive the Tacoma which exceeded my expectation. Neil then put a deal together so I bought the Tacoma that day. If you want a fair deal with a good dealership with professional sales staff, then you should give Neil a cal. More

Great The experience was great. Evan Ramsey was our salesman, he was great. Very helpful and knowledgable. Great experience overall. I would go back again t The experience was great. Evan Ramsey was our salesman, he was great. Very helpful and knowledgable. Great experience overall. I would go back again to see him for sure. More

Transparent Service! Walter was exceptional in taking care of my warranty repair. Was clear on setting the expectation and also had my car vacuumed and washed for pickup. Walter was exceptional in taking care of my warranty repair. Was clear on setting the expectation and also had my car vacuumed and washed for pickup. I didn’t even buy my car through Charles Maund and felt like I should have! Thank you Walter! More

Bought used car JR was very professional and friendly from beginning to end. Adam worked with financing to make sure our payment was low and was very professional and JR was very professional and friendly from beginning to end. Adam worked with financing to make sure our payment was low and was very professional and friendly also. Thelma/AJ More

Bought new camry Felt treated professionally throughout process and it process was done in a very timely fashion. Felt no pressure along the way by any of the staff Felt treated professionally throughout process and it process was done in a very timely fashion. Felt no pressure along the way by any of the staff More

the maintenance was fast I came 10 minutes late at 7:10 am. Someone came right away to get the car. He was nice and helpful. The maintenance was fast so I didn't get caug I came 10 minutes late at 7:10 am. Someone came right away to get the car. He was nice and helpful. The maintenance was fast so I didn't get caught in traffic. More