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Toyota of North Austin
Austin, TX
2,473 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our Austin Toyota Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Toyota service with a shuttle service and loaners available if needed
Genuine OEM Toyota parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Cedar Park, Leander, and Round Rock
While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,473 reviews
November 23, 2024
I did not have a good experience. When purchasing my vehicle earlier this year, i was told that the spare key was on back order due to a chip shortage. It took two trips to finally ge When purchasing my vehicle earlier this year, i was told that the spare key was on back order due to a chip shortage. It took two trips to finally get a spare key. When i tried to pick it up, it took 30 minutes for someone to acknowledge me. I asked a service tech for my paperwork and keys to leave and was abruptly told “in a minute”. After another 15 minutes he finally provided my paperwork and keys so i could leave. Service department is very chaotic and impersonal in my experience. I will find another dealer for service More
by 24Tundra
Employees Worked With
Jared & rude Service Manager
November 23, 2024
GREAT SERVICE DEPARTMENT. VERY CLEAN AND PLENTY OF SERVICE ADVISORS FOR THE AMOUNT OF CUSTOMERS VERY CLEAN AND PLENTY OF SERVICE ADVISORS FOR THE AMOUNT OF CUSTOMERS More
by Aavera88
Employees Worked With
Other Employees :
Humam Heet, Mirt Medina, Quamane Jones, Danielle Kim, Efren Pulido, Reliler Garcia, Travis Smith, Calvin Wilson
November 22, 2024
Brought a truck in for a pre purchase inspection and the service department worked me in. They completed a very comprehensive inspection and sent me an electronic video of the inspection plus the written co service department worked me in. They completed a very comprehensive inspection and sent me an electronic video of the inspection plus the written copy of the report. Excellent service and a very thorough inspection. Thank you very much. More
by vmiandy
Employees Worked With
Zachary Pleasant
November 22, 2024
Service department takes FOREVER every single time I go in for a 5k maintenance appointment (took 2 hours last time) then today went in for a scheduled oil change (3 and half hours) in for a 5k maintenance appointment (took 2 hours last time) then today went in for a scheduled oil change (3 and half hours) More
by dakota.fraga
Employees Worked With
Robert
November 21, 2024
very well, staffed, and very efficient use of everyone’s time. I was amazed at how efficiently they were able to take in the cards repair them and return them to the customers. These guys are the best and t time. I was amazed at how efficiently they were able to take in the cards repair them and return them to the customers. These guys are the best and the business. More
by pat
Employees Worked With
Jared was fantastic. I hope I get him the next time I am there. He went above and beyond to meet my expectation. Definitely one of Toyota’s best!, Lesly Albiter Casas
November 20, 2024
Great service department! I have had several different advisors and all were great in keeping me informed. The MPI video was spot on and allowed me to see what items needed I have had several different advisors and all were great in keeping me informed. The MPI video was spot on and allowed me to see what items needed service! More
by Ed
Employees Worked With
Jared Jones, Jenner Lafortune, Billy Gregg, Jose Angel Rodriguez, William Mannella, Nikati Luckey
November 19, 2024
The service at North Austin Toyota was Excellent. .I was greeted immediately with a smile and great courtesy.. Within a couple of hours Mr.Nater had me driving off in a vehicle that I chose a brand ne .I was greeted immediately with a smile and great courtesy.. Within a couple of hours Mr.Nater had me driving off in a vehicle that I chose a brand new 2024 Toyota Tacoma truck with all the perks...Thx Nater More
by adamalba102971jesuslord
Employees Worked With
Nater
November 19, 2024
My service guy was friendly and nice however - the one thing I asked him was to change my clock and he didn’t do that . Didn’t notice til I got home. Also rather than go over the services that were perfor thing I asked him was to change my clock and he didn’t do that . Didn’t notice til I got home. Also rather than go over the services that were performed , he just handed me the papers and pointed to where I checked out . My car was just there for the 10,000 mike checkup and clearly nothing wrong but I assumed he would take 2 min to review what had just taken an hour to do . The whole dealership feels like everyone has a quota and hurries you along . The service guy should not make you feel rushed . More
by Aj
Employees Worked With
