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Toyota of North Austin

Austin, TX

4.2
2,397 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,397 reviews

September 04, 2023

Bad attitude and poor customer service. Buying a $35 low mileage used car should come with an owners manual and a fob that's not broken. Told that our used cars are sold "as is" doesn't More

by Jim A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Beckford
2.0
This rating includes all reviews, with more weight given to recent reviews.
JR Castillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olya Grynyshyn
Sep 04, 2023 -

Jim A responded

see above

Sep 04, 2023 -

Jim A responded

see above

Sep 07, 2023 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 27, 2023 -

Toyota of North Austin responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 512-458-2222 I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Tim Williams General Sales Manager twilliams@toyotaofnorthaustin.com

September 03, 2023

Quick in and out visit for maintenance, great improvement from past visits. Keep up the good work. More

by nicholas.lacina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Sep 06, 2023 -

Toyota of North Austin responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 02, 2023

First time visit with out appointment but I quickly had a service advisor taking care right away although it quite busy. Got the car back the same day. More

by ynhuquach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arielle C.
Sep 07, 2023 -

Toyota of North Austin responded

Our top priority is to ensure your satisfaction and we are pleased to hear that our Toyota of North Austin service team went beyond your expectations and was able to get you back on the road the same day! We appreciate your business and thank you for your Five Stars!

September 01, 2023

Arielle was my service agent and provided great customer service. She was very thorough with each service that my vehicle needed and provided me with further details about considering my next services. I le More

by soniayanez2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arielle and Marco Rodriguez
Sep 07, 2023 -

Toyota of North Austin responded

Thank you for the Five Star review and for choosing Toyota of North Austin. We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We appreciate your business and look forward to the pleasure of serving you again.

September 01, 2023

Love this dealership! Always take care of what is needed and super communication and transparency. More

by cjdeibert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Toyota of North Austin responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 01, 2023

Mr Pleasant was a very professional and friendly person, I will recomend you whenever I can More

by Torreon0410
Recommend Dealer
Yes
Employees Worked With
Mr Zac Pleasant
Sep 06, 2023 -

Toyota of North Austin responded

Thank you for your kind words for our staff, we appreciate it!

September 01, 2023

Omar and Phil were great! Very attentive, sent me a video of the issue, and were quick to fix it and get my car back before I left for a long trip. Thank you for your help! More

by MikalaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar, Phil
Sep 03, 2023 -

Toyota of North Austin responded

Thank you for acknowledging Omar and Phil! We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. We look forward to the opportunity to serve you again.

September 01, 2023

I was told that a check list of 175 Cheops were performed on the used truck that I purchased. Yet I don’t believe the oil was changed. Called the salesman he never returned my call. I had a bad experience wh More

by Gonzalesgus45@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Constrained
Oct 10, 2023 -

Toyota of North Austin responded

I apologize that your experience was less than satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at twilliams@toyotaofnorthaustin.com Tim Williams General Sales Manager 512-458-2222

August 30, 2023

Got a decent car. Friendly. Took a little too long to get purchase done and car wasn’t inspected so couldn’t drive it home that day but they delivered it to our house More

by susanar13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach and Alfonso
Sep 23, 2023 -

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future.

August 30, 2023

Not the fastest service but I prefer things to be done right rather than hurried. More

by jamiestape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
Sep 03, 2023 -

Toyota of North Austin responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

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