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Toyota of North Austin
Austin, TX
2,411 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our Austin Toyota Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Toyota service with a shuttle service and loaners available if needed
Genuine OEM Toyota parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Cedar Park, Leander, and Round Rock
While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,411 reviews
August 22, 2023
In and out in under an hour. Great advice and service by Loren my advisor. Went in for an oil change to be advised it wasn’t time yet. So I got my tires rotated and fluids topped Great advice and service by Loren my advisor. Went in for an oil change to be advised it wasn’t time yet. So I got my tires rotated and fluids topped off. Even got it washed. Very pleased with my service today. More
by cyndi.willi64
Employees Worked With
Loren
August 21, 2023
Poor customer service from the start. I came in for an oil change for them to look at my headlights as my low beams weren’t working. As I was being checked in the guy had a negative attit I came in for an oil change for them to look at my headlights as my low beams weren’t working. As I was being checked in the guy had a negative attitude, and was basically telling me that my lights are going to be a big problem, very expensive, and that I will probably have to make another appointment with a master mechanic. I asked how my lights would be expensive, I can get new headlights at autozone for $40. He then asked me how I changed my bulbs and if my hands touched them. He said that the oil from our hands can burn out a lightbulb and that should always wear gloves and that was probably what happened. He then told me that he would have the mechanic look at it first thing, so he can let me know if I need to schedule another appointment. Needless to say he never came. He finally came back to give me my bill when my oil change was done. He then read me the notes from the mechanic, which said low beams were good, high beams were not though. I told him that’s the opposite of how I brought it in. He was basically like “ I don’t know, you’ll have to schedule with master mechanic”. Needless to say, terrible service from beginning to end. My headlights were probably never even looked at. Worst service ever, don’t come to this place. More
by dfs1120
Employees Worked With
Rafael Montalvo
August 19, 2023
Witnessed service tech speeding in my 4 runner through the parking lot, whipping it around two corners and never slowed down for three speed bumps. In addition to that I had an appt for 7:15 am for an oil the parking lot, whipping it around two corners and never slowed down for three speed bumps. In addition to that I had an appt for 7:15 am for an oil change and added a spark plug change to my service appt on arrival. Which I know takes additional time however, my vehicle wasn’t finished until 11:30ish. Over 4 hours of waiting. Also was told that the mechanic was taking it on a test drive and it would take 20 miles for it to make sure new spark plugs were good. When I got into my vehicle to leave my sped odometer read the vehicle had been drive. 4 miles. The service manager made it right by giving me a free oil change and an hour off of labor. This definitely makes things better just wish it didn’t turn out this way. More
by MessiAtx
Employees Worked With
Albert
August 18, 2023
The worst. Girl at service was only one attending to me and she did not even submit a case for my flat tire. I pay coverage for nails in my Michellin tires and Girl at service was only one attending to me and she did not even submit a case for my flat tire. I pay coverage for nails in my Michellin tires and she pretended that I'm not covered for a replacement tire. Untrustworthy and unresourceful service center. I left politely because I was in a rush, but I left disappointed. Other toyota dealerships (namely Lia Toyota Center in New York) have submitted a case for me faster than these guys spent with my car to just tell me it needed to patching. In that circumstance, I had even less damage. These guys don't advocate for you at all, even if they have the time to do it. More
by Lupe
Employees Worked With
Service Center
