Back

Toyota of North Austin - Service Center

Austin, TX

4.1
1,260 Reviews

1,260 Reviews of Toyota of North Austin - Service Center

Sort by
September 14, 2024

Toyota of North Austin service department was fantastic and helpful, highly recommend. Joe Calamore went above and beyond with updates, lending a hand, and being very professional throughout the process of More

by Eric G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calamore
Sep 28, 2024 -

Toyota of North Austin responded

Hi Eric, we are very happy to go above and beyond and have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 14, 2024

Sent my sister for service appointment since I couldn’t make it . Went in for oil change & tire rotation under warranty . took 4 hours , looked at the receipt , turns out they somehow replaced my tire and More

by BrownieDr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
Sep 20, 2024 -

Toyota of North Austin responded

BrownieDr, Thank you for your feedback. I'm sorry that there was an issue with your service visit. Our techs don't perform work that isn't approved. I would like to look into your file to see more specifics about the visit. However, I am unable to locate it using just your username. Please email me at your earliest convenience at jeaster@toyotaofnorthaustin.com. Josie Easter Service Customer Relations

September 13, 2024

All of the employees are very courteous, helpful, and respectful of one’s time. The only problem is maneuvering around the lot. More

by carolyndunlap2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calamore
Sep 28, 2024 -

Toyota of North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

September 12, 2024

Excellent service. The intake process with the advisor is the best. Quick and clean work More

by lalvearr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
Sep 14, 2024 -

Toyota of North Austin responded

Thank you for being our customer, we appreciate your kind words!

September 09, 2024

They helped me with my vehicle issues and got me back on the road both service and maintenance are outstanding thank you team for wonderful work! More

by EM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
Sep 11, 2024 -

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 07, 2024

Fast and courteous service. Casey provided the accurate information on how long it would take. More

by Richtag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Sep 11, 2024 -

Toyota of North Austin responded

Thank you for being our customer, we appreciate your kind words!

September 07, 2024

Easy to make appointments good service for oil changes. Fluid changes is priced too high. More

by yuan2_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service lady is polite
Sep 11, 2024 -

Toyota of North Austin responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

September 06, 2024

Phillip was absolutely one of the best service advisors I've had the pleasure of dealing with so far in the last 1 1/2 years I've been going there. He was honest, pleasant, chipper, and efficient. Thanks P More

by Far2sweet420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Karnitz
Sep 08, 2024 -

Toyota of North Austin responded

Thank you for sharing your positive experience! We're thrilled to hear that Phillip has provided you with exceptional service. We’ll be sure to pass along your kind words to him. We look forward to continuing to provide you with great service in the future!

September 04, 2024

I would give them 5 stars if they had reset my clock for it is a pain to reset. More

by pamaon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Toyota of North Austin responded

Thank you for your feedback! We're glad to hear you had a positive experience overall. We apologize for not resetting your clock during the service, and we understand how inconvenient that can be. We'll make sure to pay attention to those details next time. Please let us know if there's anything else we can assist you with!

September 03, 2024

Nice people. Great technical staff who get the work done in a timely manner. Reasonable prices. Clean modern facility with coffee and rolls free while you wait. More

by billlynch8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Sep 03, 2024 -

billlynch8 responded

Five Star

Sep 03, 2024 -

billlynch8 responded

No change in review.

...
30
...