1,283 Reviews of Toyota of North Austin - Service Center
Phillip was absolutely one of the best service advisors I've had the pleasure of dealing with so far in the last 1 1/2 years I've been going there. He was honest, pleasant, chipper, and efficient. Thanks P I've had the pleasure of dealing with so far in the last 1 1/2 years I've been going there. He was honest, pleasant, chipper, and efficient. Thanks Phillip! More
I would give them 5 stars if they had reset my clock for it is a pain to reset. it is a pain to reset. More
Nice people. Great technical staff who get the work done in a timely manner. Reasonable prices. Clean modern facility with coffee and rolls free while you wait. Great technical staff who get the work done in a timely manner. Reasonable prices. Clean modern facility with coffee and rolls free while you wait. More
Service takes to long and every visit very expensive. Told 3 to 4 hours and takes 5 to 6. Told 3 to 4 hours and takes 5 to 6. More
Walter Ortiz was excellent at communicating with me about what my car needed. My only complaint is that I was charged $39 for Customer Pay Shop Charge for Repair order #R8167 created 2024-5-27 10:26:00AM ta what my car needed. My only complaint is that I was charged $39 for Customer Pay Shop Charge for Repair order #R8167 created 2024-5-27 10:26:00AM taken by Sergio Barron Rodriguez. Not one time during our conversation was told about the charge. I feel that this was dishonest on the part of Toyota North Austin. More
It is totally unacceptable for oil change and tire rotation to take 3 hours . I had an appointment. You should be ready to deliver the services to me without a reasonable period of time. My time is as rotation to take 3 hours . I had an appointment. You should be ready to deliver the services to me without a reasonable period of time. My time is as valuable as yours. I don’t appreciate being treated like it is fine to deliver poor service. More
Bait and switch deal on oil changes. $49 advertised… extra for 4.7 engine. 2 extra quarts cost 30 dollars more and took 2 and 1/2 hours to change my oil, with an appointment. Sergio, se $49 advertised… extra for 4.7 engine. 2 extra quarts cost 30 dollars more and took 2 and 1/2 hours to change my oil, with an appointment. Sergio, service Rep said he would give me a discount since it took too long. Nope, the discount was the same discount i was going to get for the online deal. $49.99.. More
Incompetent staff, I went in for a regular service appt at 7am. I was the 3rd person in line and it took them 3 hrs to do the service which was only an oil change and alignment. at 7am. I was the 3rd person in line and it took them 3 hrs to do the service which was only an oil change and alignment. More