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Toyota of North Austin - Service Center

Austin, TX

4.1
1,310 Reviews

1,310 Reviews of Toyota of North Austin - Service Center

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June 07, 2024

Nice and direct, they took care of my and I really appreciate the clear communication. More

by Sarah Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky! He was so lovely! , Humam Heet
Jun 08, 2024 -

Toyota of North Austin responded

Sarah, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2024

They were courteous and explained what needed to be done and how long it would take. Work was done in timely manner. Extremely courteous. More

by pjbt@msn.com
Recommend Dealer
Yes
Employees Worked With
Omar in service
Jun 07, 2024 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2024

Outstanding customer service with an amazing service writer who was very friendly and professional from the very start of the service to my Toyota RAV-4 ! Well done ! ! Thank you very much, Joe Calam More

by jcanning1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer, Joe Calamore
Jun 07, 2024 -

Toyota of North Austin responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Toyota of North Austin

June 03, 2024

I was given an accurate description of the problem with my vehicle and service was completed ahead of the time estimate. More

by Mhorak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Pleasant
Jun 04, 2024 -

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 03, 2024

Jared in service has helped me maintain my Toyotas since 2007! I won’t go anywhere else More

by Debdeb311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 05, 2024 -

Toyota of North Austin responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2024

Spent $300 on oil change, tire rotation, two filters and a set of wiper blades. I’m disabled and asked if my rear view mirror could be tightened, as it often falls when I hang my H/C placard. I explained th More

by kcuvodich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arielle
May 30, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024

Joseph was very quick with getting my service done! He was also professional and nice! More

by nichole0918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 30, 2024 -

Toyota of North Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2024

For some reason I never had any luck with this dealer today I took my truck for service and they left the skidplate ( brush guard ) out another time they didn't tight the oil plug and made a mess on my d More

by Mhapolinar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 28, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 26, 2024

Our service representative Bill is awesome. Could not ask for a better representative for Toyota. I know I am going to get the quality service I suppose too. More

by Leslie Anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Little
May 28, 2024 -

Toyota of North Austin responded

Congratulations on your new vehicle! We're thrilled that Bill provided you with an awesome sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 23, 2024

I just want to thank Service Advisor Casey Elliott for going above and beyond to provide excellent customer service. More

by Jshanahan
Recommend Dealer
Yes
Employees Worked With
Casey Elliott
May 24, 2024 -

Toyota of North Austin responded

We're delighted to learn about your positive experience and the excellent assistance provided by Casey! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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