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Toyota of North Austin - Service Center

Austin, TX

4.1
1,256 Reviews
Call Service Center (512) 458-2331

1,256 Reviews of Toyota of North Austin - Service Center

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September 12, 2023

Service Crew Was Very Helpful And Great,You Guys Are Awesome 👍,Keep Up The Good Work 👏🙏 More

by Marino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Report | Print
Sep 17, 2023 -

Toyota of North Austin responded

Thank you for your kind words! Toyota of North Austin is thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 12, 2023

People work there are very friendly & show concerns for customers. I had a good experience. More

by spfanucchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Sep 17, 2023 -

Toyota of North Austin responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 12, 2023

Loren gave great service. . my loaner car was good too .. was happy with repairs and communication More

by suchichan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren
Report | Print
Sep 17, 2023 -

Toyota of North Austin responded

That's great to hear! We're so glad Loren was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

September 11, 2023

I visited the service center on Saturday for your promotional oil change and state inspection. My appointment was at 7 AM and I arrived on time. No, I will not take any of your service packages and w More

by boris.titov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Sep 14, 2023 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 10, 2023 -

Toyota of North Austin responded

Thank you for your feedback. I apologize that your visit was anything but satisfactory. After reviewing your situation, we want to make things right. I want to provide a complimentary oil change on your next visit. Please give me a call at 512-323-1355 so we can make things right. Josie Easter jeaster@toyotaofnorthaustin.com 512-323-1355

September 11, 2023

Great service and hospitality. I love it. I’ve been a loyal customer for over 25 years. I’ve owned 9 Toyotas. More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance dept
Report | Print
Sep 21, 2023 -

Toyota of North Austin responded

Being a loyal customer for over 25 years and owning 9 Toyotas is truly impressive, and it's clear that you have a strong appreciation for the great service and hospitality you receive from Toyota of North Austin. Thank you for your loyal patronage. We appreciate your business and look forward to assisting you in the future.

September 11, 2023

Casey was amazing excellent customer service skills and had a great attitude previous experiences with others were not good More

by Cynthiah182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey service center
Report | Print
Sep 19, 2023 -

Toyota of North Austin responded

We're thrilled to hear about your amazing experience with Casey! Excellent customer service and a great attitude are qualities we value in our team members, and it's clear that Casey made a positive impact on your visit. Your satisfaction is important to us, and we appreciate your feedback!

September 10, 2023

They were very patient. I forgot the lock to my tire and I went back to pick it up. Fast great service. Both Rafael and the tech were great! More

by aymealonzo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Montalvo
Report | Print
Sep 23, 2023 -

Toyota of North Austin responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Rafael provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 08, 2023

Easily made an appointment. Scheduled maintenance provided quickly while I waited. Comfortable waiting area to use while there. More

by brianpm14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Sep 19, 2023 -

Toyota of North Austin responded

Thank you for sharing your positive experience with us! We're pleased to hear that scheduling your maintenance appointment was easy and that we were able to provide the service quickly while you waited. Your comfort while at our dealership is important to us, and we're glad to know that you found our waiting area comfortable. Your satisfaction is our priority, and we appreciate your business.

September 08, 2023

They evaluated and repaired my mechanical problems magnificanty. My car drives like new. Filler filler. More

by Geoffstulb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olya Grynyshyn
Report | Print
Sep 08, 2023 -

Geoffstulb responded

They evaluated and repaired my mechanical problems magnificently. My car drives like new. Filler filler.

Sep 14, 2023 -

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 07, 2023

In general, on time service repairs, good estimates, helpful and friendly service representative, and reasonable rates. More

by jonathan.robert.mueller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadir Nolasco
Report | Print
Sep 14, 2023 -

Toyota of North Austin responded

We strive to provide on-time service, accurate estimates, and helpful, friendly service representatives to ensure our customers have the best possible experience. We also take pride in offering reasonable rates to make our services accessible to everyone. Your feedback is valuable to us, and we're committed to maintaining these standards of excellence in the future. Thank you for choosing us for your service needs!

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