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Toyota of North Austin - Service Center

Austin, TX

4.1
1,273 Reviews
Call Service Center (512) 458-2331

1,273 Reviews of Toyota of North Austin - Service Center

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September 22, 2023

Good service, all employees are very polite, Casey is the best. Happy with my truck. More

by eddluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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Sep 26, 2023 -

Toyota of North Austin responded

It's wonderful to hear about your positive experience with the service and our friendly people at Toyota of North Austin, especially Casey! Great customer service can make a significant difference in any experience. We appreciate your business.

September 21, 2023

They provided Great service and the waiting area is clean and comfortable I would highly recommend it More

by Deena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Sep 24, 2023 -

Toyota of North Austin responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 21, 2023

Great service every time I bring the vehicle in. Quick check-in, service was pretty quick this time. Free donuts, coffee and car wash. Can’t beat it. More

by Dangmanxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
Sep 23, 2023 -

Toyota of North Austin responded

It's fantastic to hear that you consistently receive great service every time you bring your vehicle in. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Oct 11, 2023 -

Dangmanxxxx responded

Thanks

September 21, 2023

It was a good service. It was nice and fast. I was out within an hour. More

by torresjacquelyn66.jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren
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Sep 24, 2023 -

Toyota of North Austin responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 20, 2023

Our service person Walter Ortiz is amazing. Always helping my daughter with her car. He gets us in quick & is very helpful! More

by Leighann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Ortiz
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Sep 23, 2023 -

Toyota of North Austin responded

It's fantastic to hear that Walter has been such an amazing help with your daughter's car! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 20, 2023

I worked with Seth. He was very professional. I was in a rush and he made the impossible happen and got me in and out in 30 minutes!! Definitely greatly to him for that. More

by gabe.wiesner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
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Sep 23, 2023 -

Toyota of North Austin responded

Thank you for choosing Toyota of North Austin! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Seth and his dedication to providing you with an excellent service experience. We look forward to your next visit!

September 20, 2023

Service is slow inefficient your not my English teacher. No more words. Bye bye. My rating of dealership just tanked based on this survey More

by jahartner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Clarke
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September 20, 2023

The work was done satisfactorily by the tire being replaced. I had to make a phone call to the El Paso Toyota dealership for clarification but all went well in the end. Thank you. More

by cello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris is the name i have but no last name. He may be in the Tire Dept. Sorry, I don't have a last name.
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Sep 23, 2023 -

Toyota of North Austin responded

Thank you for choosing Toyota of North Austin! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 19, 2023

Everyone from the greeters, service advisors, to the technicians were professional. I have no doubt that my car was serviced to the highest level. Shout out to Yadir. He made the whole process feel stre More

by asiller13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadir Nolasco
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Sep 23, 2023 -

Toyota of North Austin responded

Thank you for choosing Toyota of North Austin! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Yadir and his dedication to providing you with an excellent service experience. We look forward to your next visit!

September 17, 2023

Manager, Angel, is the best thing about the service department. He is very kind, caring and informative. I wouldn't be coming here if not for him. Service has changed since new ownership and not for th More

by talkcritter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Walter Sanchez
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Sep 22, 2023 -

Toyota of North Austin responded

Thank you for bringing this to my attention. I apologize for the changes in service and offerings. I would like an opportunity to fix this and to earn your business, please contact me at joserodriguez@toyotaofnorthaustin.com. I look forward to speaking with you. Jose Rodriguez Assistant Service Manager

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