Toyota of North Austin - Service Center

Service Center I dropped my new Camry off for its 5,000 mile service last Wednesday. The service was pretty quick, but they brought my car out covered in water sp I dropped my new Camry off for its 5,000 mile service last Wednesday. The service was pretty quick, but they brought my car out covered in water spots after claiming to have washed it. (It's black) I wasn't upset but asked if they could fix the issue as I had just hand washed my car the day before and I brought it in looking much cleaner. The service advisor, told me that he would take the car back around to get rewashed and vacuumed. I waited another hour before he came back with my car. It looked a little better, but still wasn't good. The inside had not been vacuumed. The seat, mirrors and radio had been adjusted. I just took it home and washed/dried it myself. Bad first experience, but I will be back for my 10,000 mile service and give them a second chance to do better. More

My review is on the collision center Brought it in on a Monday for the 5k service. That took about an hour and half. Not so impressed with that. However the shuttle back to work is an awe Brought it in on a Monday for the 5k service. That took about an hour and half. Not so impressed with that. However the shuttle back to work is an awesome service! Took my 4runner over to the collision center after. Mark took a look at my Toyota 4Runner with some scratches on the bumper. Gave me a quote. Said it would be done by Wednesday. He had it ready by Wednesday at 3pm JUST slightly under budget. I was extremely happy with the no xxxxxxxx service. Could I have gotten it done cheaper at a regular body shop? Yes. But having only 2k miles on it. I wanted it done by the dealership to have the best possible work completed. I was happy and blown away by the professionalism and the work. Probably will be back for other work and will recommend. More

excellent service. Excelent service every time i go to charless Maund. helpful people as soon as i pull in they come no wait and do the job Excelent service every time i go to charless Maund. helpful people as soon as i pull in they come no wait and do the job More

great service advisor, especially Will Manella I have been going there for last 7 years. My car is 13 ears old. I ne'er worry about it because I know in Charles Maund Toyota , it will be taken care I have been going there for last 7 years. My car is 13 ears old. I ne'er worry about it because I know in Charles Maund Toyota , it will be taken care right. I intend to drive it for many more years and always will go there More

Oil change KP Kirkpatrick is the man! I usually text him first to see how busy it is. He always gets me in and out quickly. I appreciate the waiting area where I KP Kirkpatrick is the man! I usually text him first to see how busy it is. He always gets me in and out quickly. I appreciate the waiting area where I can work while the service is performed, coffee and donuts are a plus. The service is spot on and I’m happy. Bought the truck new from David Hardy in Jan ‘17, also referred my brother to him who bought a 4Runner this year. We are family friends of Jim Dimeo as well. More

Great customer service I came as a walk-in for my routine service. It was toward the end of the day. They had plenty of vehicles in front of me but still took my vehicle. T I came as a walk-in for my routine service. It was toward the end of the day. They had plenty of vehicles in front of me but still took my vehicle. The young lady was as pleasant as could be. More

Efficiency, professionalism and attentiveness. I took my highlander for service as usual Angel Rodriguez is the man. Friendly, emphatic, professional and proactive. Charles Maund has an asset in Mr I took my highlander for service as usual Angel Rodriguez is the man. Friendly, emphatic, professional and proactive. Charles Maund has an asset in Mr. Rodriguez. More

My 2010 Avalon Service Needs Kudos to KP Kirkpatrick, my service adviser. He was courteous and knowledgeable and saw to it that all my service needs were addressed.. I really ap Kudos to KP Kirkpatrick, my service adviser. He was courteous and knowledgeable and saw to it that all my service needs were addressed.. I really appreciated his service and was particularly pleased that he offered to have my vehicle "washed" prior to to delivering the vehicle. Given that my prior adviser is no longer available, I will surely make my future service appointments through KP. Thanks KP. More

Kevin Coyne does a great job for his customers Kevin takes especially good care of me and my wife and our two Sequoias. He is easy to get hold of, and always returns my calls. Kevin takes especially good care of me and my wife and our two Sequoias. He is easy to get hold of, and always returns my calls. More

Will service agent Will is the best. Never feel like he just wants you to buy service. Always feels like he has the customers best interest, great customer service and v Will is the best. Never feel like he just wants you to buy service. Always feels like he has the customers best interest, great customer service and very helpful! More