Toyota of North Charlotte

Excellent service!!!...from beginning to end. My husband, my 4 yrs old twins and I were greeted by Victoria's pleasant smile as we arrived at the dealership.She was very friendly and help us decid My husband, my 4 yrs old twins and I were greeted by Victoria's pleasant smile as we arrived at the dealership.She was very friendly and help us decide on our Toyota Sienna (we just stopped into the dealership to see what was available since we needed a new car) Michael Brown was amazing and made sure we understood all the terms and were happy with our purchase, we never once felt like there was pressure to buy even when we said we had to come back the next day because my husband had to catch a flight. He was very thorough and patient with all our questions. He made us feel like family. I really like the friendly environment and the play room which is important with small kids. Kim was very diligent and even next day papers to my husband who was out of town so we could complete our purchase. We are loving our new car. Thanks Toyota of North Charlotte!!! More

Great Experience - Highly Recommended My wife and I worked with Michael Brown on a great deal for our 2013 Sienna and with Janelle Harris on the finance paper work and car delivery. All o My wife and I worked with Michael Brown on a great deal for our 2013 Sienna and with Janelle Harris on the finance paper work and car delivery. All of our needs were met and our questions answered. This is the 6th vehicle we have purchased from this dealership in the last 12 years and Michael and Janelle ensured that we were right to come back again. Thanks so much! More

Great buying experience My wife and I were able to negotiate a fair price on our 2016 Tundra over the phone before making the 3 hour drive to the dealership. Chris Wickson wa My wife and I were able to negotiate a fair price on our 2016 Tundra over the phone before making the 3 hour drive to the dealership. Chris Wickson was our sales specialist, and he did a wonderful job. I would make the trip again in the future to buy from this dealership. I would highly recommend asking for Chris for your next purchase. More

Great and wonderful service I send my son to service my car because i didn't have time and I thought they will not service him better since he is young, but Will Gaddy gave him a I send my son to service my car because i didn't have time and I thought they will not service him better since he is young, but Will Gaddy gave him all the attention and the great service ever experienced.Thank you Will. More

Same day appointment - great service Connor was able to set up a same-day appt to check my brakes as I was going out of town the following day. Service Center was a little backed up but C Connor was able to set up a same-day appt to check my brakes as I was going out of town the following day. Service Center was a little backed up but Connor kept me updated as to the problem, solution and progress. More

Purchasing New Car I'm glad my daughter recommended Toyota of North Charlotte. I had a pleasant experience purchasing my new car. All the staff I encountered was frien I'm glad my daughter recommended Toyota of North Charlotte. I had a pleasant experience purchasing my new car. All the staff I encountered was friendly, helpful and knowledgeable. Thank you all Shaderria Terry, Chatina and David for making it wonderful. Em More

Top Notch Performance I am now driving my second Camry Hybrid which I absolutely love. Great style, handling, safety, and mileage. I have had not one service problem with I am now driving my second Camry Hybrid which I absolutely love. Great style, handling, safety, and mileage. I have had not one service problem with either car. The service I receive from Toyota of North Charlotte is excellent plus I get Wifi while I wait. Russell Martin was my service adviser this past week when my final 25,000 mile warranty check was completed . Russell was very polite, professional and thorough in his work with me. I also appreciated the detailed report I got with my service incl. significant data on my wheel alignment which I've never received before. You have earned my business and will retain it for the foreseeable future. More

Lauren Aronovski Lauren is very cordial, friendly, and totally knowledgeable about vehicles.. I have always had my servicing done at this dealership every since buyi Lauren is very cordial, friendly, and totally knowledgeable about vehicles.. I have always had my servicing done at this dealership every since buying my 2008Tundra new when it was named Lake Norman Toyota.. I met Tom and Angie on one visit a couple of years ago.. They are the most dynamic advertisers on TV .. and Angie is even more lovely in person.. Phil Price More

Cathy Fraley experience Cathy not only helped expedite the "paperwork" process but went the extra step to help walk me through the entune setup so I was active when leaving t Cathy not only helped expedite the "paperwork" process but went the extra step to help walk me through the entune setup so I was active when leaving the lot. Greatly appreciated help! More

Initial service appointment Dealership was totally flexible with respect to my having to reschedule my service appointment and pull it up a day. Got there about ten minutes befor Dealership was totally flexible with respect to my having to reschedule my service appointment and pull it up a day. Got there about ten minutes before my appointment time and within two or three minutes Will Gaddy was making contact, collecting information and getting the vehicle into the service area. Waiting area was comfortable and accommodating. Service took a bit longer than I expected but one of my issues was an intermittent electrical problem in the cruise control stalk. Issue would not present itself during analysis but a new part was ordered to correct the problem. More