Toyota of North Charlotte

WARNING!!!! SALES REP. WILL ASK OUT YOUR WIFE FOR DRINKS!!! On April 30th, my wife and I went to Toyota of North Charlotte looking for a Highlander to lease. It was weird that the sales guy dealing with us, did On April 30th, my wife and I went to Toyota of North Charlotte looking for a Highlander to lease. It was weird that the sales guy dealing with us, didn’t seem interested in selling or leasing on the last day of the month. Considering that the vehicle was going to be for my wife, we provided her personal information for business purposes (to lease or buy a car). Our surprise was that next day, Carlos Sunsin (Sales Specialist), was texting my wife about giving her a good deal if they went out for drinks, he made it clear twice. My wife got really upset because he attempted to coerce her into doing something she didn't want to do in order to get the deal she was looking for. I went to the dealer and spoke with the General Manager (Bob Siviglia) about Carlos behavior, I explained him the unprofessional and disrespectful incident. He said he was going to address the issue with him and let me know the outcome. On May 1st, I decided to email the General Manager, to put in writing what had happened and asking for an update; he replied “looking forward to speak with you soon”. Five days passed with no answers, on May 6th I emailed back asking for the outcome. It’s been more than a week since my last email with no reply. During my visit the General Manager didn’t even apologize for his employee's unwelcome, unprofessional and disrespectful actions, this behavior is unacceptable and No woman deserves to be treated that way. Hope this is helpful to others. More

Happy Customer Good people, easy to work with. Painless, friendly folks. Thanks so much for everything you have done. Thanks again Michael Griffith, Christian Suare Good people, easy to work with. Painless, friendly folks. Thanks so much for everything you have done. Thanks again Michael Griffith, Christian Suarez, and David Watts. You guys rock. More

Best experience ever The staff is very friendly the process was easy and highly recommend this dealership. They are all wonderful to work with! I would buy another car fro The staff is very friendly the process was easy and highly recommend this dealership. They are all wonderful to work with! I would buy another car from here. More

Amazing I so enjoyed the experience. Everyone was awesome to work with. Thanks so much to everyone involved. Thanks Mike Botti, Paul Hazar, and David Watts. Y I so enjoyed the experience. Everyone was awesome to work with. Thanks so much to everyone involved. Thanks Mike Botti, Paul Hazar, and David Watts. You guys rock. More

Excelente Atencion! Cristian Hizo excelente su trabajo muy buen agente!Gracias!!!!! Y David Watts muy amable, hizo rapido su trabajo y muy facil muchas gracias por su se Cristian Hizo excelente su trabajo muy buen agente!Gracias!!!!! Y David Watts muy amable, hizo rapido su trabajo y muy facil muchas gracias por su servicio! More

Painless Process Carlos answered all of my questions promptly and accurately. He made the entire process painless even though I was buying a car from across the countr Carlos answered all of my questions promptly and accurately. He made the entire process painless even though I was buying a car from across the country. When I showed up the keys were waiting for me. Highly recommend. More

Purchased a certified vehicle The employees of Toyota of North Charlotte were courteous and knowledgeable about what they are doing thanks to Carlos,Griffith Michael and Watts I wi The employees of Toyota of North Charlotte were courteous and knowledgeable about what they are doing thanks to Carlos,Griffith Michael and Watts I will recommend this company to my colleagues More

Fabulous Service Lindsay, TC and Dawn worked us through the purchase process for our 2019 Camry, no hassels, quick and we are well satisfied. They were a true team in Lindsay, TC and Dawn worked us through the purchase process for our 2019 Camry, no hassels, quick and we are well satisfied. They were a true team in action. More

Purchase car and maintenance on another My experience at the dealership was a great. Everyone who helped me did a great job. Unfortunately I can't remember all their names. Jeremy helped My experience at the dealership was a great. Everyone who helped me did a great job. Unfortunately I can't remember all their names. Jeremy helped me with service. I am horrible at remembering names. More

Went in for Service and Left with a new car. Everyone was great to work with. They made sure I understood everything about the car I was purchasing. It was much quicker than when I brought my la Everyone was great to work with. They made sure I understood everything about the car I was purchasing. It was much quicker than when I brought my last Camry 5 years ago. More