Toyota of North Charlotte

Excellent team or professional sales people here! My experience was really great! I was able to meet the head manager in person. WOW! He came out of his office just to talk directly to me! It made My experience was really great! I was able to meet the head manager in person. WOW! He came out of his office just to talk directly to me! It made my experience that much better. He took the time out of his business just to show that he was down to earth and approachable. I LOVE HIM! More

Awesome Service Drove from Raleigh to purchase my Toyota Camry XSE. We arrived around 2pm and was home by 6pm with the new car. Attention to detail is an understate Drove from Raleigh to purchase my Toyota Camry XSE. We arrived around 2pm and was home by 6pm with the new car. Attention to detail is an understatement. They really do roll out the red carpet for their customers in every way. Thanks for making this car purchase a breeze! More

Awesome I Love my 2017 Camry se i would recommend Toyota of North Charlotte to anyone this is my 2nd time purchasing a car from here it get better everytime s I Love my 2017 Camry se i would recommend Toyota of North Charlotte to anyone this is my 2nd time purchasing a car from here it get better everytime same saleperson awesome More

Fair, Honest, Compleated in a reasonable time. Lou was able to work me into the service schedule even though I had not given much notice. Lou has always been helpful and willing to work with me. Lou was able to work me into the service schedule even though I had not given much notice. Lou has always been helpful and willing to work with me. More

Love my Tacoma Easy trade in & purchase Janelle Harris in finance rocks the whole crew is boss. I will be purchasing more cars there in the future for sure Easy trade in & purchase Janelle Harris in finance rocks the whole crew is boss. I will be purchasing more cars there in the future for sure More

Great service! Purchased new 2016 RAV4. Everyone at the dealership was friendly and knowledgable. Staff were great at answering my questions throughout the process. Purchased new 2016 RAV4. Everyone at the dealership was friendly and knowledgable. Staff were great at answering my questions throughout the process. Would highly recommend! More

Excellent purchasing experience!! I purchased my 2016 Avalon from Toyota of North Charlotte, Michael Brown was my salesperson, he was very professional, easy to work with and very know I purchased my 2016 Avalon from Toyota of North Charlotte, Michael Brown was my salesperson, he was very professional, easy to work with and very knowledgeable. He answered all questions I had about the car and service!! More

Very satisfying service experience Lou Simmet was there to greet me when I pulled my car into the service area. Lou got the paperwork in order and got my car in for service almost imme Lou Simmet was there to greet me when I pulled my car into the service area. Lou got the paperwork in order and got my car in for service almost immediately. As soon as my car was done being serviced, Lou came and got me so I could check out and be on my way. The overall time from check in until I checked out was very minimal and less than I expected. More

Greeted by Connor Mccollough. rec'd excellent service. Greeted by Connor McCullough and very helpful and answered all my questions. customer service department was also very helpful. grandson enjoyed col Greeted by Connor McCullough and very helpful and answered all my questions. customer service department was also very helpful. grandson enjoyed coloring while we waited for my car More

Sales My husband and I enjoyed the way the dealership operates its sales floor. We found it to be a more enjoyable experience with this dealership because w My husband and I enjoyed the way the dealership operates its sales floor. We found it to be a more enjoyable experience with this dealership because we were met by such a friendly person, Wesley, when we approached the lot. Wesley explained that he could show us any car we would like to see and take us on a test drive. Wesley explained that if we were interested in learning the details of purchasing a car, he would then connect us with a salesman. Wesley was so much fun and it was apparent that he enjoys his job. We already knew what two vehicles we were coming to see and Wesley provided us with all of the details of the cars. Working with the salesman provided a little more a challenge, but it was successful in the end. Salesmen are in such a bad predicament from the beginning because they appear to be the “middle men” of the car buying experience. We were firm with our max budget and after several stints of the salesmen going back and forth, we purchased a car. Please forgive me, but I have forgotten his name. He was extremely pleasant. We moved onto finance which was a very quick process partially due to our method of payment. Janelle was efficient with our documents as we had our 10 month old with us. (We didn’t think we would be purchasing a car that day otherwise we would have been child-free.) Janelle showed me the set-up of the car and how to connect my Bluetooth etc. and was a delight to work with. The only downside to our experience was AFTER we left the lot. I called 3 times to inquire about my permanent tag. One call was 4 days prior to the expiration of my 30 day tag, and the other 2 times were after my tag expired. I spoke with Jordan who seemed to be annoyed by my call and I was annoyed that he was unable to answer my questions. He called back later to provide a more accurate response as to the whereabouts of my tag. Overall, it was a smooth process with a few bumps in the road. More