Toyota of Orlando

Yet again and awesome experience I traded my car in to et a nicer, wide-spaced and overall safer car and they helped me get into one that was just what I was looking for. Thank you ag I traded my car in to et a nicer, wide-spaced and overall safer car and they helped me get into one that was just what I was looking for. Thank you again Toyota of Orlando! Definetly check these guys out! More

My New Friends! I have worked with my Service Advisor, Robert Barbato and Mechanic, John Payne on my last few visits. These guys are incredible! Robert has been ver I have worked with my Service Advisor, Robert Barbato and Mechanic, John Payne on my last few visits. These guys are incredible! Robert has been very accommodating of my time (due to my travel schedule) and both John and Robert have provided Superior Customer Service along with Superior Service. They have been very helpful in maintaining my vehicle in excellent working condition. My thanks to both of them; they both have changed my view of "having to go to the dealership". It is my pleasure to work with them and Toyota of Orlando! Kudos to John Payne and Robert Barbato! More

Awesome service In and out fast. Awesome customer service. O.Perez my service advisor was very friendly and polite. I like my Toyota Tacoma pre runner 4 door??. In and out fast. Awesome customer service. O.Perez my service advisor was very friendly and polite. I like my Toyota Tacoma pre runner 4 door??. More

new purchase both Antonio Cruz and Niel Christensen were on top of their game. they were efficient and made the process a positive experience. we were pleased t both Antonio Cruz and Niel Christensen were on top of their game. they were efficient and made the process a positive experience. we were pleased to drive our new car home that evening. More

Great experience and service provided by Alexander Bal Since I bought my three cars at Toyota I've been coming there for few years now. Never had a chance to do a survey, but this last time I promised myse Since I bought my three cars at Toyota I've been coming there for few years now. Never had a chance to do a survey, but this last time I promised myself that I had to do one for Alexander Balado because he deserves it. Every time I came he was very professional and helped me in a professional way. He provides great service and it's hard to find hard dedicated workers like him. He his the reason why I'm coming at your location even though I recently moved to other side of town and it takes me almost an hour, but it's well worth it and I'll continue to come no matter what as long as Alex is there. Appreciate everything you've done every time I came to service my two cars. More

Professional, Courteous, Trusted Service Toyota of Orlando is probably the best place I have ever visited for all my automotive needs. Everyone from sales to customer service to automotive i Toyota of Orlando is probably the best place I have ever visited for all my automotive needs. Everyone from sales to customer service to automotive is so professional and courteous. I really feel as if my best interests are being served. I bought a car in December 2012 and then was invited to trade it in for a newer model in May 2014. I really didn't need the newer model, but I thought I'd just take a look. I decided I didn't need the trade in, and I gave Fred Robinson a really, really hard time about it. I simply *refused* to buy this car. Five hours later, he made the sale! (He was able to break down the figures for me and show me that I'd be essentially paying the same total amount in the end because I was getting a much lower interest rate.) Later, there was a miscommunication with transferring my insurance (I thought they did it for me, but it hadn't been done.) I spoke with someone from the Finance department who was professional, knowledgeable, courteous, and understanding. I have been back for my regularly scheduled tune-ups and everyone has been incredible. I went for my tune up yesterday and I was kept waiting longer than usual due to some miscommunications. Eddie Fernandez completely smoothed it over, treated me with such respect that I would never think twice about coming back here. Even the best businesses make mistakes from time to time. Toyota of Orlando still gets a five star rating from me and I plan on buying another vehicle from them again soon. More

They endeavor to make "it" happen Toyo of Orl has this "makes it happen" legacy. The courtesy, warmth, professionalism yet REALness of Antonio and Bud is not even an issue. But make s Toyo of Orl has this "makes it happen" legacy. The courtesy, warmth, professionalism yet REALness of Antonio and Bud is not even an issue. But make sure u make the time when buying a vehicle here. It's kinda long. But any quicker &the traits above that we all want from our reps will vanish. These qualities will be lacking from a "microwave experience" so u choose. More

great experience Mr. Eddie Fernandez or Hernandez was very helpful and knowledgeable. I really appreciate his patience. He gave my family some really good advice. We h Mr. Eddie Fernandez or Hernandez was very helpful and knowledgeable. I really appreciate his patience. He gave my family some really good advice. We had the car aboutique a year now and we didn't know what was wrong, but he helped us Understand a lot. -O. Romeus More

Want to be well taken care of? As for Luis Beltre I recently visited this dealership after visiting a competing dealership. I drove off paying the same price that the competing dealership had quoted I recently visited this dealership after visiting a competing dealership. I drove off paying the same price that the competing dealership had quoted me, except this vehicle has GPS and is 4x4. In other words, I received a significantly better deal on this 4Runner. But this isn't only about the price but rather the phenomenal treatment that I received while I was there. I was fortunate to have Luis Beltre sell me the vehicle. Mr. Beltre never once pressured me into doing anything, he merely advised me of the benefits of the vehicle that I purchased and offered me an incredible price. The financing process was equally exceptional, once again no pressure, they had my well being in mind throughout the entire process. This is my first Toyota, over the years I've dealt with sales staff from Cadillac, Audi, Volvo, SAAB and most recently two Acuras, I can wholeheartedly say that this has been the most rewarding experience. Mr. Beltre's ability to put his customers at ease is key in the process, after less than exceptional experiences, I'm always ready for the sales person or dealership to do something underhanded, that was not the case here. They negotiated with me in good faith throughout the entire process. If you're in the market in the Orlando area for a Toyota product, you'd be doing yourself a great disservice if you didn't speak with Luis Beltre of Toyota of Orlando. Thanks and good luck. More

Recall for my dashboard My Service Rep., Emil Pellino, Really was so professional and pleasant to deal with. I received an excellent service in a very short time. Thanks an My Service Rep., Emil Pellino, Really was so professional and pleasant to deal with. I received an excellent service in a very short time. Thanks and keep the great job More