Toyota of Orlando - Service Center

I want to thank Juan with helping us with our Toyota Avolon with our battery situation last evening. Juan went above and beyond helping us. Thanks ever so Much Juan. Avolon with our battery situation last evening. Juan went above and beyond helping us. Thanks ever so Much Juan. More

Thank you for having Mr. Emil Pellino on staff. He is very helpful and knows how to work with the customer; he listens and answers questions thorouly and to the point; he keeps me abreast of what is nee very helpful and knows how to work with the customer; he listens and answers questions thorouly and to the point; he keeps me abreast of what is needed (for my three toyota vehicles); and is always prompt with service. I am a Toyota of Orlando customer of ten years and will continue to go there because of the professionalism extended from peole like Mr. Pellino. I hope you understand that he is a valuable employee and asset to your company and should be treated as such. Frank Osorio More

My 2nd service visit with this shop. both have been positive experiences. this visit was exemplary, Mr Cagle explained my problem and corrective measures in laymen's terms and I am more than satisfie positive experiences. this visit was exemplary, Mr Cagle explained my problem and corrective measures in laymen's terms and I am more than satisfied with the results and the costs. I will return to this dealer for service and car shopping. More

I bought my 2002 Highlander from Toyota of Orlando April 2002. From the first day to my service on October 9, 2011, the car has been brought to them and I have always met with friendly, cheerful, extremely 2002. From the first day to my service on October 9, 2011, the car has been brought to them and I have always met with friendly, cheerful, extremely competent people. I continue to enjoy ownership of this car because of the wonderful, professional car that is provided. EMIL PELLINO has been my Service Consultant for as long as I can remember. He treats his clients as the most important person there. His advice on what is needed and not needed is always on target. He remembers me no matter how long ago since I'd been there. My car is in it's pristine automotive shape because of Emil's advice and caring. I've experienced 80 years on this earth and I hope for 20 more. Emil will keep me and my car going. He is an employee to be treasured .Thank You Emil More

I went in for my first service for my Toyota corolla today and was amazed at the service I received. My service consultant was Tony Ferrando, and he was very friendly and polite. Everyone dreads going t today and was amazed at the service I received. My service consultant was Tony Ferrando, and he was very friendly and polite. Everyone dreads going to get there car serviced but this was actually an enjoyable visit thanks to the friendly staff. I would definitely recommend this dealership for any needs of yours. More

I have been a long time customer of Toyota, and I was very impressed with Mr. Pellino. He was very professional, informative, and very compassionate regarding my personal situation. I will from now on on very impressed with Mr. Pellino. He was very professional, informative, and very compassionate regarding my personal situation. I will from now on only request him. All og your emplyees should take some lessons from him. He is a gem. Thank you, Maryann Picarello More

I have worked with Juan Arana for many years when the need arose to have either of our Toyotas serviced (4Runner and Solara) and I can unequivocally state that Juan always has a "whatever it takes" attit need arose to have either of our Toyotas serviced (4Runner and Solara) and I can unequivocally state that Juan always has a "whatever it takes" attitude towards us and our vehicles. He is the consummate service representative not only for Toyota of Orlando but the Toyota company. I would happily recommend him to any and all of my friends, relatives or work associates. Thank you for having him there for us. More

I find that both Ashley and Richie were very friendly and helpful in informing me about my car. They took the time to explain what was needed to be done and how long it would take. They kept me updated and w helpful in informing me about my car. They took the time to explain what was needed to be done and how long it would take. They kept me updated and well informed about my car. I find I would recommend Toyota to anyone because I have received excellent service both with the auto body shop and maintenance. More

I visited Toyota of Orlando on 9/26/2011 for 20,000 mi. check up including oil change, tires rotated, and fluids filled. Darell Roberson was very friendly, advising what was done and advising me about t check up including oil change, tires rotated, and fluids filled. Darell Roberson was very friendly, advising what was done and advising me about the 40,000 mile check. I would recommend him to everyone. He is very knowledgable about what the car needed at this time and in future visits. More

Good Morning: My experience for the most part has been Good Morning: My experience for the most part has been wonderful with Toyota of Orlando. However, I wanted to express how impressed we were with y Good Morning: My experience for the most part has been wonderful with Toyota of Orlando. However, I wanted to express how impressed we were with your Customer Service Rep Derell Roberson. Immediately after I pulled my car in for service (Oil Change) a gentlemen greeted me and walked me over to Derell Roberson. Mr. Roberson was happy, professional, and made me feel at ease quickly. He took the time to remind us of past service issues with our vehicle, and we appreciated the way his reminder didn't sound like a sales pitch. He didn't try to pressure us but had understanding when we explained we just couldn't afford to take care of those issues at this time. Mr. Roberson took the time to explain to me and a few moments later to my Husband the order of importance and which one we should definitely take care of right away. As a woman I really appreciated that and so did my Husband. My Husband and I just want you to know how impressed we are with him because overall he made our experience feel as though we were his friends instead of a business transaction. He even took it a step further to inform us on his own where we were at as far as the time left to service our vehicle which had never been done in the past. That really won us over and it made our waiting time seem shorter. We just want to thank Mr. Roberson for a job well done and give acknowledgment to him. I would rather feel like a friend over a business transaction any day of the week. Thank you Toyota of Orlando for choosing your employees wisely. Have a Blessed Day.... Your Friend, Kim Starks More