Toyota of Plano

Discovery of Scion TC and Taylor Armstrong If you are looking to purchase a great midsize car with a sporty feel and engine at a low price, then you definitely want to check out the Scion TC th If you are looking to purchase a great midsize car with a sporty feel and engine at a low price, then you definitely want to check out the Scion TC that I love more and more every day thanks to Taylor Armstrong. I was able to find the car that perfectly fit my wants, my needs, and my budget. He did a great job explaining to me all the different models, engines, similarities, differences, etc in both the Scion and Toyota models. He is very eager to help but is not your typical pushy and all talk salesman. He listens to your questions, does whatever it takes to find out the answers to them... he simply wants to find the vehicle that is just right for you! He by far (one who has purchased 9 cars in over 5 different brands) has been the best salesman I have ever met and made this purchase the most painless experience I have ever had purchasing a car. Being a previous Toyota owner twice over already, who has had my cars serviced at Toyota of Plano for several years, I highly recommend the Plano location, salesman Taylor Armstrong, and numerous representatives in the service department such as Pam to anyone who is looking for great customer service and a positive and easy car buying experience, and a vehicle that is well made and will last for quite some time. More

Best Customer Service Around Toyota of Plano was really helpful in helping me purchase my 4Runner. They were able to find me the car I wanted when no other dealership was able to. Toyota of Plano was really helpful in helping me purchase my 4Runner. They were able to find me the car I wanted when no other dealership was able to. They had my car there within a few days and got me on the road. Customer service was excellent. My salesman Ismail was honest with me about everything and helped to get me the car I wanted at the price I was comfortable with. A great experience over all. I will not be going any place else besides Toyota of Plano for any future purchases. More

Thanks Anup! My car was totaled and I had a week or so to find another car before I had to return the rental my insurance secured for me. I hit the car buying tra My car was totaled and I had a week or so to find another car before I had to return the rental my insurance secured for me. I hit the car buying trail hard and found out how many dealerships actually use the bait and switch deal when they advertise a car. Anup didn't play any games and worked with me to get exactly what I wanted. I'd recommend him to anyone. More

Moe Made My Day! I walked in unhappy with another dealership, and two hours later had completed the transaction to purchase a brand new Camry. Both Moe and the Financ I walked in unhappy with another dealership, and two hours later had completed the transaction to purchase a brand new Camry. Both Moe and the Financial Manager were instrumental in making my experience most pleasant. And I love my Camry! More

Honest and simple After a few other dealerships let us down, I'm sooooo glad to have come here! Mustafa was a great salesman, and was very nice to talk with. He underst After a few other dealerships let us down, I'm sooooo glad to have come here! Mustafa was a great salesman, and was very nice to talk with. He understood exactly what we wanted, and didn't hassle us into any games or gimmicks going on. Our situation involved a trade in, and an out of state registration; he made all paperwork, numbers, and offers very clear before we made our final decision. We would, and most likely will return again and request Mustafa, and the team that worked with us. More

David Walc and Cab service excellent Wow David Walc provided great service during my Rav 4 car's service. He explained me all the parts replaced in my car and also the future consideratio Wow David Walc provided great service during my Rav 4 car's service. He explained me all the parts replaced in my car and also the future considerations. I got call from him once my car is ready to pick up. He sprinkled lot of information about the warranty and things need to take care of. He is A1 Service Specialist!! I forgotten about the one provided Cab Service - He is very polite and gave tremendous service - Dropped and picked from my entrance of my office building on headquarters dr, Plano.. Thank you TOYOTA OF PLANO!! More

Amazing salesperson! I have now purchased two vehicles from Jacoub Oueini in the last 4 years. He was honest, professional and genuine through the entire process! He even I have now purchased two vehicles from Jacoub Oueini in the last 4 years. He was honest, professional and genuine through the entire process! He even followed up with me after the purchase to ask how I liked the vehicle. I will continue to be a Toyota of Plano customer because of Jacoub's service and professionalism. More

My 2015 Toyota Highlander My experience overall was very good. Kash Zaman was my salesman and he was very knowledgeable about the Highlander. He answered all of my questions My experience overall was very good. Kash Zaman was my salesman and he was very knowledgeable about the Highlander. He answered all of my questions honestly and directly, something I appreciate greatly in a sales person. He also had a very good sense of humor, which made time we spent with him fun! I did however have some challenges with the sales manager. The exact car that I wanted was not on the lot and not in stock in the neighboring states. The sales manager did literally everything he could NOT to order the car for me. From stating that the wait time for a new car was 6 months to offering cars that didn't fit my criteria; he aggressively tried to persuade us to buy something we didn't want. Had it not been for Kash, and later, Faz, I would have walked out. His style, his attitude and his seemingly lack of knowledge of the product was a big turn off. Thankfully, Kash and Faz made us stay and I'm really glad I did. My new car, made to order, arrived in 34 days (not 6 months!) and it's beautiful! I would highly recommend Kash as a salesman for anyone looking to buy a new car. More

Toyota of plano our experience with kash has been very good.HE patiently answered all our questions and was always willing to help with any concerns that we moght hav our experience with kash has been very good.HE patiently answered all our questions and was always willing to help with any concerns that we moght have. More

Service department couldn’t even diagnose a bad battery I bought a new car from Toyota of Plano in late March. About 5 weeks later it died on me twice but would intermittently start. It seemed like the ba I bought a new car from Toyota of Plano in late March. About 5 weeks later it died on me twice but would intermittently start. It seemed like the battery was dying (clicking sounds), but would still start part of the time. I had it towed using Toyota Roadside assistance to Toyota of Plano. The service advisor was genuinely disinterested in providing any level of customer service. They said they tested everything and everything was fine. At one point the advisor said ‘I’m spit balling here, but…’ Spit balling isn’t a phrase you want to hear about a brand new car. He said I shouldn’t have that issue again and it was probably just a fluke with a new car. After I left Toyota of Plano I stopped for gas on the way home and had the same issue. I called the Toyota Cares corporate number to complain. The Director of Ops from Toyota of Plano called shortly after and provided no useful information and accepted no responsibility. I took the car to Toyota of Grapevine and they said they didn’t know why Toyota of Plano didn’t replace the battery. The service advisor there was wonderful. They replaced the battery and I haven’t had any issues for the past 2 weeks. Moral of the story – use Toyota of Grapevine, not Toyota of Plano. Toyota of Plano is moving to be closer to the new Toyota headquarters; they better get their act together. This level of quality won’t cut it with corporate executives. There should not be such a drastic difference between the quality of one dealership and another. More