
Toyota of Portland
Portland, OR
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822 Reviews of Toyota of Portland
Wonderfully empathetic philosopher likes people Kenny Khzam spent almost two years getting to know me during my visits to the dealership for service on my 2001 Camry XLE. He listened to my ideas an Kenny Khzam spent almost two years getting to know me during my visits to the dealership for service on my 2001 Camry XLE. He listened to my ideas and thought about the challenges I presented very patiently before he finally asked if I would look at a vehicle he thought would be just right for me. He treated me with respect and kindness, never resorting to psychological xxxxxxto try to get me to agree to a deal I couldn't accept or live with. He not only got me the deal I asked for on the car I wanted, but he teamed up with other employees to get the work done with the least amount of stress or upset for me. I'm not very fond of negotiating to buy a car. Usually I end up feeling like the salesperson doesn't believe me when I talk about what I am able to do as a buyer; in fact, I once heard a salesman tell me "Why should you care what the price is for the car? You must make a lot of money, so you can afford whatever I show you!" Well, Kzham is not like that. He listened to me, and I felt like we actually got to know each other during our discussion leading up to my decision to take a car home to show my wife; he gave me enough time to let my wife "sleep on it" overnight, so she didn't feel pressured. She had ample time to ask lots of questions until she was satisfied we were making a good decision, without any pressure on her. I had a great car when I brought in for service that day, but it was starting to become much more expensive to maintain. My new car actually saves me money, even though the old one was paid for and in very good condition with unusually low miles for its age, because it has an amazing warranty that guarantees that I won't have to worry about expensive repairs for the first 8 years or 100,000 miles! Thanks, Khzam! I'm very glad I got to know you! More
Great car, super salesman! Mr Kazam was friendly and very helpful. He provided lots of support for me to connect my phone to Bluetooth! He really wanted me to find the car I nee Mr Kazam was friendly and very helpful. He provided lots of support for me to connect my phone to Bluetooth! He really wanted me to find the car I needed. He never pushed the most expensive option, but focused on what I needed. More
Very happy with the car we got. I was stranded at the dealership when our 20-year-old car needed more repair work than we were willing to invest in it (first of all, a mechanic [Rick I was stranded at the dealership when our 20-year-old car needed more repair work than we were willing to invest in it (first of all, a mechanic [Rick Michael] was very nice to do the basic diagnostic work for me gratis, cutting around the normal scheduling process since I was out of town with a flashing engine warning light). I then had four hours before my wife's conference would end, so spent the day shopping for a newer used ride. I was there for so long (on either side of lunch) that I actually worked with more than one salesperson, which helped me to understand the automobiles and the decision process from slightly different perspectives. Thank you to enthusiastic Kenny Khzam, who got me started and closed the deal (helping to sell the sensibleness of the sudden purchase to my wife!), and also to Pat Doolan, who took me out for a test drive and was very articulate in explaining the workings and advantages of the Prius. Then the rest of the team (finance/warrantee and insurance) were also helpful and articulate with their advice. Since then our relatives and friends have added their rave reviews to how good the car looks and runs (more than one person commenting that they thought the 2-year-old certified Prius was in fact brand new). Kenny and colleagues helped to turn a very stressful situation into something positive--thank you. More
You can't go wrong with Kenny. I found a vehicle I was highly interested in. I called up the dealership and I was lucky to have Kenny on the other end to offer his help and assistan I found a vehicle I was highly interested in. I called up the dealership and I was lucky to have Kenny on the other end to offer his help and assistance. I was just recovering from a really traumatic dealership experience a few days before. I met Kenny and he assured me that it would be the least stressful car purchase I could experience. He was absolutely right. It was all due to Kenny! He was pleasant, easy to talk to, and had my best interest at heart. I HIGHLY RECOMMEND Kenny Khzam! I am more than happy and satisfied with my purchase. Go to Kenny if you want to have an awesome car buying experience. Thanks Kenny, I appreciate you so much! More
No NEGOTIATING AT ALL!! I wanted to get a new 2015 RAV4 XLE. Had the pleasure of working with Ryley. She did a great job at showing me cars and allowed me to test drive the I wanted to get a new 2015 RAV4 XLE. Had the pleasure of working with Ryley. She did a great job at showing me cars and allowed me to test drive them. However when the time came to negotiate the manager, Glen, didn't want to negotiate one bit. He came down $100...hahaha. I almost laughed out loud. It was he didn't want my business nor did he want to work with me. I ended up going to a different dealership where I they came down $2500. Never again will I come to Broadway Toyota to purchase a vehicle. If I want to pay sticker price I'll go to a place where that't their policy. I have a feeling Broadway will soon be one of those dealerships where negotiation is forbidden. More
Least traumatizing car purchase ever Last week, I traded in a smaller car, that I loved, for something larger and more comfortable for a growing family. Kenny, who is very laid back, easy Last week, I traded in a smaller car, that I loved, for something larger and more comfortable for a growing family. Kenny, who is very laid back, easy to deal with and super helpful, tracked down the vehicle that I came in looking for (found on the Broadway website) after showing me a few other options and sat through negotiations, which were straightforward and respectful-- a completely different experience than I've had in the past with other area Toyota dealerships. I LOVE my new SUV and have every intention of sticking with Broadway for future purchases. More
Kenny rules! I knew exactly what I wanted and Kenny Khzam helped me get it. He was patient, he listened to me and then found me a Toyota Tacoma that I am so happy I knew exactly what I wanted and Kenny Khzam helped me get it. He was patient, he listened to me and then found me a Toyota Tacoma that I am so happy with. It was one of the best car buying experiences I've ever had. Painless. I would definitely buy another car from Broadway Toyota and I'd look to have Kenny help me. Thanks so much Kenny!!! Nelson Rutherford More
Buying a car CAN be a great experience! After extensive research on the Toyota website, i went into my local dealership and had the pleasure of getting Kylar as my sales person. He was very After extensive research on the Toyota website, i went into my local dealership and had the pleasure of getting Kylar as my sales person. He was very helpful and clearly interested in assisting me in finding a car that perfectly suited our needs. Throughout the entire process, Kylar was polite, thoughtful and friendly. Additionally, there were numerous matters which required follow up and he was both prompt in his replies and thoroughly researched all questions. After the purchase, Kylar took considerable time with us providing "hands on" demonstration and explanation of how to use the features in the car. By the time we drove it off the lot, we were confident that we made the right choice and were glad Kylar had been a part of the process. I recommend him highly if you're interested in learning more about whether the Toyota is the right car for you. More
Excellent Job I was in the market for my first new car, being that I dont have established credit I was afraid of rejected or taken advantage of. I was so glad to b I was in the market for my first new car, being that I dont have established credit I was afraid of rejected or taken advantage of. I was so glad to be helped by a true professional Kenneth Scott. He really made the experience pleasant and painless. I bought a prius and now my father is going to buy a Rav 4! Broadway Toyota will be my dealership of choice for all of my future car needs More
Khzam's the Car*Match Man Serving my old Prius. Kenny walked me around newer Prius options. Friendly, efficient, offering a quick deal I liked. He made a great match for me. Serving my old Prius. Kenny walked me around newer Prius options. Friendly, efficient, offering a quick deal I liked. He made a great match for me. More