Toyota of Portland
Portland, OR
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816 Reviews of Toyota of Portland
I did not have a very pleasant experience with Broadway Toyota. I saw a car online and stopped by to take a look at it and was greeted by an older gentleman with an accent and a bad attitude. When I told Toyota. I saw a car online and stopped by to take a look at it and was greeted by an older gentleman with an accent and a bad attitude. When I told him I just wanted to look today he became visibly angry and kept pressuring me to buy and eventually he just left me on the lot and went back to the corner where all the salesman were gathered. I visited this dealer about 5 month ago and dealt with 2 other salesman which were a lot nicer but I did not see them again and when asked was told they no longer work here. Why are the salesman all new every time I visit here? Reading other reviews it becomes obvious they are fake and witted by the employers. Stay away from these guys. More
My dad and I traveled to Broadway Toyota from Boise, Idaho after viewing a Tacoma that I was interested in purchasing on their web site. They are one of VERY FEW dealers that actually use photos of the Idaho after viewing a Tacoma that I was interested in purchasing on their web site. They are one of VERY FEW dealers that actually use photos of their own vehicles on their web site and I appreciated that compared to viewing a photo from Toyota's advertising. Their web site gave me all the information I needed to be able to make a logical choice about driving so far to see a truck. I was able to contact Heather prior to leaving to get more information and that also helped. Once making the trip to Portland Heather made sure and set plenty of time aside to be able to explain the truck to us as well as answer any questions we had. She was very flexible in her schedule since we had a 6.5 to 7 hour drive to get there. Everyone we delt with through this process was very kind and friendly and just a bit surprised that we had driven so far to see a truck. The hassle was taken completely out of this process and that will have me coming back to Boardway Toyota for future purchases. After purchasing my truck they made sure I had a full tank of gas as they were aware that I was driving right back to Boise. Heather contacted me soon after returning to Boise to make sure we had an enjoyable experience as well as making it home safe and that the truck performed well on the drive home. More
I purchased a new Toyota Tundra from this guys and very happy with the service and help i received finding the truck i needed. The best way to get a great deal is to do your homework and and be knowledgeab happy with the service and help i received finding the truck i needed. The best way to get a great deal is to do your homework and and be knowledgeable as them and then everyone is happy at the end of the transaction. I like this guys and i would recommend anyone there . Thank you Daniel More
Very unprofessional conduct as I was arriving into the "lions den". It nearly made me want to turn around in the other direction and not attempt to purchase a vehicle. I explained my situation in detail l "lions den". It nearly made me want to turn around in the other direction and not attempt to purchase a vehicle. I explained my situation in detail letting them know what I wanted from them so that I could avoid wasting my time by filling out unnecessary paperwork. My information, however, did Not get heard and I had to sit through a long paperwork session while the salesman typed slowly with one finger only to Be told that I would need to put a ridiculous amount down on my vehicle. I was completely Low-balled on my trade-in because It had a "previous" accident (even though the vehicle was in pristine condition) and when I informed the financial officer, Jason, that I could not put that much down I was pretty much told "oh well then". They did not work with me, they did not listen to what I originally told them, they did not care about their customer. Not to mention the fact that every sales guy was standing in front of the building calling out cars as they drove by like they were pieces of meat. Very unprofessional, very intimidating upon entry and broadway Toyota will never have me as a customer nor anyone that I tell my story to. Vancouver Toyota, on the other hand, will have me for a customer for life. They helped. Broadway did Not. More
I cannot say enough good things about my experience at Broadway Toyota. My boyfriend and I stopped by the dealership after months of discussing buying a new car. We were immediately greeted by Sayed Hassa Broadway Toyota. My boyfriend and I stopped by the dealership after months of discussing buying a new car. We were immediately greeted by Sayed Hassanein. He was so professional and helpful! He made what was initially a stressful endeavour as easy and as painless as possible. I would definitely recommend working with Sayed to anyone looking to buy a car. In all honesty, everyone I encountered at Broadway Toyota were professional, polite, and kind. I'm SO happy with my new car and with my positive experience!! More
Matthew made it easy to search for available vehicles that matched a few key criteria. He was able to provide a test drive expeditiously. His knowledge of the various vehicle components and engine helped that matched a few key criteria. He was able to provide a test drive expeditiously. His knowledge of the various vehicle components and engine helped clarify how to use the vehicle. Leslie's negotiation was direct and comfortable to work with. Both Leslie and Matthew stayed late into the evening, to make the purchase a seamless success, including delivering the vehicle to our residence in person. More
I was looking for a Scion XB at another dealership. Due to the limited availability, there was only one that met my color and transmission needs, and it was located almost 300 miles away. The dealership I to the limited availability, there was only one that met my color and transmission needs, and it was located almost 300 miles away. The dealership I was working with wanted to drive it the 300 miles or charge me $200 do have it trailered to their dealership. That's when I called Broadway Toyota and talked to Ian Cour. Ian went above and beyond in dealing with the the dealership that had posession of the XB I wanted. Ian had to get the first dealership I worked with to release their hold on the XB I wanted. This involved a lot of phone work. He then arranged for free (to me) transport to Broadway Scion and had it there the next day. He then arranged to have someone watch his kids so he could come in on his day off and complete the transaction personally. I'd like to say thanks to everyone at Broadway Scion who helped and especially to Ian. More
Every experience buying a car has been different. The last two have been great, especially our recent purchase of a 2011 Toyota Highlander. The best part was that there was little pressure to buy and th last two have been great, especially our recent purchase of a 2011 Toyota Highlander. The best part was that there was little pressure to buy and the customer service was great. Very friendly people work there. Even better was we were able to get a good price on the vehicle that we really wanted. More
On May 20, I bought a 2011 Prius III from Broadway Toyota. The sales rep who helped me was Max Hanley. Max was friendly, efficient and knowledgeable. He found a Prius III for me in the year, model Toyota. The sales rep who helped me was Max Hanley. Max was friendly, efficient and knowledgeable. He found a Prius III for me in the year, model and color I wanted. It was a very quick and pleasant experience. We also own a 2002 4Runner that we've had serviced at Broadway Toyota for several years and are very happy with the service dept as well. We will not hesitate to recommend Broadway Toyota and staff to our friends and family. Nancy Phillips More
Wade Norris came in on his day off to help me with finding the right vehicle and the right price. I purchased a new Toyota Tacoma pickup and am very happy with my choice at this point. Wade was as h finding the right vehicle and the right price. I purchased a new Toyota Tacoma pickup and am very happy with my choice at this point. Wade was as helpful and friendly as one could ever expect at a car dealership. If he did not know an answer, he was promptly finding the answer for us. I appreciated his efforts and honesty. More