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Toyota of Portland

Portland, OR

2.8
816 Reviews

55 NE Broadway St

Portland, OR

97232

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816 Reviews of Toyota of Portland

August 21, 2011

I did not have a very pleasant experience with Broadway Toyota. I saw a car online and stopped by to take a look at it and was greeted by an older gentleman with an accent and a bad attitude. When I told More

by JasonHarvey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Middle eastern looking guy
July 18, 2011

My dad and I traveled to Broadway Toyota from Boise, Idaho after viewing a Tacoma that I was interested in purchasing on their web site. They are one of VERY FEW dealers that actually use photos of the More

by Jeanette Porter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Jul 19, 2011 -

Toyota of Portland responded

Jeanette, On behalf of everyone at Broadway Toyota-Scion, I would like to thank you for this amazing review. We truly appreciate your taking the time to travel to our dealership and share your experience. We are humbled to learn of your high opinion of our dealership. We are very pleased to have had the opportunity to help you. At Broadway Toyota-Scion, our No. 1 goal is to provide 100 percent customer satisfaction. We focus on being extremely helpful, informative, professional and friendly. We enjoy going above and beyond for our customers. We are pleased to learn you enjoyed your visit. Heather will be very happy to hear about your review. Once again, Jeanette, thank you for your wonderful review. We look forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

July 08, 2011

I purchased a new Toyota Tundra from this guys and very happy with the service and help i received finding the truck i needed. The best way to get a great deal is to do your homework and and be knowledgeab More

by danielmester1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod, George, and Dea, Dea Williams, Rod Shogren
Jul 11, 2011 -

Toyota of Portland responded

Daniel, Thank you very much for your positive review. We appreciate your taking the time to visit our dealership and share your experience. At Broadway Toyota-Scion, we focus on providing 100 percent customer satisfaction. We want to be extremely helpful, professional, informative, trustworthy and friendly. We are very pleased to learn you enjoyed your visit. Once again, thank you for your positive review and recommendation. We look forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

June 10, 2011

Very unprofessional conduct as I was arriving into the "lions den". It nearly made me want to turn around in the other direction and not attempt to purchase a vehicle. I explained my situation in detail l More

by Machinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason and pat
Jun 24, 2011 -

Toyota of Portland responded

I have read your review and I would like to thank you for bringing this matter to our attention. At Broadway Toyota-Scion, we take great pride in being able to provide our customers with a comfortable and enjoyable environment. Our No.1 goal is to make sure our customers have an incredible and memorable visit. We focus on being friendly, helpful, informative and professional. What you have described does not live up to our standards. I would like to speak with you regarding this matter. At your convenience, please contact us so we can work toward resolving this issue. You are important to us and we would like nothing more than to once again earn your trust. I look forward to speaking with you soon. Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

June 03, 2011

I cannot say enough good things about my experience at Broadway Toyota. My boyfriend and I stopped by the dealership after months of discussing buying a new car. We were immediately greeted by Sayed Hassa More

by denisednt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sayed Hassanein
Jun 06, 2011 -

Toyota of Portland responded

On behalf of Broadway Toyota-Scion, I would like to thank you for this stellar review. We are honored and humbled to learn of your high opinion of our dealership. We focus on providing 100 percent customer satisfaction. Through our actions, we want to let our customers know they are valued. We want to make sure our customers have an incredible and comfortable experience at our dealership. I would also like to thank you for your compliments in regards to our staff. Sayed will be very happy to hear about your visit. Once again, thank you for your positive review and recommendation. We look forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

June 03, 2011

Matthew made it easy to search for available vehicles that matched a few key criteria. He was able to provide a test drive expeditiously. His knowledge of the various vehicle components and engine helped More

by Anohan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Beldon, Leslie McCulley
Jun 06, 2011 -

Toyota of Portland responded

Thank you for your wonderful review. We appreciate your taking the time to visit our dealership and share your experience. We also appreciate your compliments in regards to our staff. At Broadway Toyota-Scion, achieving 100 percent customer satisfaction is our No.1 goal. We strive for excellence and want to make sure our customers have an incredible experience at our dealership. We want to be very helpful, informative, professional and friendly. We are pleased to learn you enjoyed your visit to our dealership. Matthew and Leslie will be extremely happy to hear about your experience. Once again, thank you for your positive review. We look forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

May 30, 2011

I was looking for a Scion XB at another dealership. Due to the limited availability, there was only one that met my color and transmission needs, and it was located almost 300 miles away. The dealership I More

by SC(ott)ION
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ian Cour, Ian Cour
May 31, 2011 -

Toyota of Portland responded

On behalf of Broadway Toyota-Scion, I would like to thank you for this wonderful review. I would also like to congratulate you on your new Scion XB! Our No. 1 goal is to achieve 100 percent customer satisfaction. We work hard to do everything possible to make sure our customers' needs are completely met. Our staff takes great pride in going above and beyond for our customers. We want to make sure they have an amazing and memorable experience at our dealership. Through our actions, we want to let our customers know they are valued. We are very pleased to learn that you enjoyed your visit to our dealership. Ian will be very excited to hear about your experience. Once again, thank you very much for your review. We look forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

May 30, 2011

Every experience buying a car has been different. The last two have been great, especially our recent purchase of a 2011 Toyota Highlander. The best part was that there was little pressure to buy and th More

by chrisewalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Cour, Ian Cour
May 31, 2011 -

Toyota of Portland responded

Thank you for your positive review. At Broadway Toyota-Scion, we believe in achieving 100 percent customer satisfaction. Our No. 1 goal is to make sure our customers are completely satisfied. We believe in creating a comfortable and enjoyable atmosphere for our customers. We do this by being extremely helpful, patient, honest, informative and personable. We want to make sure our customers have an incredible experience at our dealership. We are very pleased to have learned that our goal has been achieved. Once again, thank you for your positive review. We look forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

May 29, 2011

On May 20, I bought a 2011 Prius III from Broadway Toyota. The sales rep who helped me was Max Hanley. Max was friendly, efficient and knowledgeable. He found a Prius III for me in the year, model More

by bridgeton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Hanley, Max Hanley
May 31, 2011 -

Toyota of Portland responded

Thank you very much for your wonderful review. At Broadway Toyota-Scion, we believe in creating a comfortable and enjoyable atmosphere for our customers. We want to do everything in our power to make sure they are completely satisfied. This is very important to us. Achieving 100 percent customer satisfaction is our No. 1 goal. Through our actions, we want to let our customers know they are valued. We would like to thank you for your compliments in regards to our staff. Max will be very happy to hear about your visit. Once again, thank you for your positive review. We look forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

May 25, 2011

Wade Norris came in on his day off to help me with finding the right vehicle and the right price. I purchased a new Toyota Tacoma pickup and am very happy with my choice at this point. Wade was as h More

by Normabarr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Norris
May 26, 2011 -

Toyota of Portland responded

Norma, On behalf of Broadway Toyota-Scion, I would like to thank you for this positive review. At Broadway Toyota-Scion, we take great pride in our work. Our goal is to go above and beyond for our customers. We believe in making sure our customers have an amazing experience at our dealership. We are very pleased to hear you enjoyed your visit to our store. Wade Norris will be very happy to hear about your experience. Once again, thank you for your wonderful review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

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