
Toyota of Portland
Portland, OR
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823 Reviews of Toyota of Portland
I went to Broadway Toyota not really knowing which Toyota I wanted. I test drove several vehicles to see what felt right for me. Mario Castro was very relaxed and his no-pressure approach allowed me to truly I wanted. I test drove several vehicles to see what felt right for me. Mario Castro was very relaxed and his no-pressure approach allowed me to truly make an informed choice rather than being pushed into a vehicle. That's truly how it should be done. I was able to have a real conversation and pleasant buying experience vs. the stereotypical "adversarial" auto salesman approach. The folks at Broadway dug deep to find the car I wanted even though they didn't have it on the lot... they truly earned my business by working to meet my needs. More
Ken Scott is presumably the friendliest person I have ever met at a car dealership. I am usually intimidated of car dealerships because the pushy salesmen tend to make me feel very vulnerable but this ex ever met at a car dealership. I am usually intimidated of car dealerships because the pushy salesmen tend to make me feel very vulnerable but this experience at Broadway with Ken has ensured that every other vehicle I buy will be from here as long as I am in Oregon. To cut a long story short, I just bought a new 2010 LE Toyota Sienna. Ken was awesome. I reached the dealership close to 8 pm and by the time we were done with the test drive, trade-in, new car transfer paper work etc, it was close to 10 pm. Ken knew his stuff about Toyota, the market in general and was generally very pleasant to talk. I have bought 2 other brand new vehicles (a camry and an accord) but my experience with salesmen at those dealerships had been nothing short of getting bloodied by the lions in their own den !! Ken was courteous beyond belief. He was knowledgeable about the vehicle, did not exaggerate anything and gave good honest answers to every question i asked about the vehicle, the dealership, the process and the service procedures. I would recommend Ken Scott and Broadway without hesitation. More
Ken Scott is presumably the friendliest person I have ever met at a car dealership. I am usually intimidated of car dealerships because the pushy salesmen tend to make me feel very vulnerable but this ex ever met at a car dealership. I am usually intimidated of car dealerships because the pushy salesmen tend to make me feel very vulnerable but this experience at Broadway with Ken has ensured that every other vehicle I buy will be from here as long as I am in Oregon. To cut a long story short, I just bought a new 2010 LE Toyota Sienna. Ken was awesome. I reached the dealership close to 8 pm and by the time we were done with the test drive, trade-in, new car transfer paper work etc, it was close to 10 pm. Ken knew his stuff about Toyota, the market in general and was generally very pleasant to talk. I have bought 2 other brand new vehicles (a camry and an accord) but my experience with salesmen at those dealerships had been nothing short of getting bloodied by the lions in their own den !! Ken was courteous beyond belief. He was knowledgeable about the vehicle, did not exaggerate anything and gave good honest answers to every question i asked about the vehicle, the dealership, the process and the service procedures. I would recommend Ken Scott and Broadway without hesitation. More
I would recommend Broadway Toyota to anyone looking for a Toyota product. I purchased a new CrewMax Tundra Platinum edition. From the very beginning, everyone involved with my purchase were very profession Toyota product. I purchased a new CrewMax Tundra Platinum edition. From the very beginning, everyone involved with my purchase were very professional and very effecient with their time. Being that I purchased a brand new vehicle and considering that the truck I purchased was rare and hard to find the price was very fair! Brian was the sales associate that I worked with and the whole experience was exceptional. Brian new the product he was selling very well and couldn't have been more helpfull. As far as the quality of work, I would also have to recommend their shop! I was very impressed with the quality of the detailing and the recall work that was done! I couldn't be happier with my new Tundra and Broadway Toyota as a dealership. Broadway Toyota has earned my business and I personnaly would travel long distances to continue to do business with them. Thanks again guys! More
This was a very positive purchasing experience. Broadway Toyota's new facilities are very spacious and comfortable, creating a relaxed feeling. The sales staff was friendly without being at all aggressive. Toyota's new facilities are very spacious and comfortable, creating a relaxed feeling. The sales staff was friendly without being at all aggressive. Our sales person, Larry Harrel, was very accommodating in helping us to find and test drive a car that matched our criteria. We came back several times before making our purchase, and Larry was always friendly and low-key, never applying the slightest pressure - and that was very important for us. Once we made the decision to purchase, the entire staff was very helpful in finding the exact car we wanted. Price negotiations were low key and reasonable, and the purchasing process was well thought out and very smooth. More
Daniel was very friendly and had a very upbeat attitude. And tried to help me get a car that I would like beacuse I went there not know what I wanted if I wanted anything.And he didnt try to push me into bu And tried to help me get a car that I would like beacuse I went there not know what I wanted if I wanted anything.And he didnt try to push me into buying a car. Chris was fast and efficent on getting the finance paper work printed up and explained everything and made sure that I understood everything as I was signing it. And made sure that I understood the warranty package that I had bought with the vehicle. Both the guys did outstanding jobs!! More
Larry was very friendly and helpful throughout the process of buying our 2010 Toyota Camry. He was patient with our many questions and was knowlegable about the features in the various models. We woul process of buying our 2010 Toyota Camry. He was patient with our many questions and was knowlegable about the features in the various models. We would highly recommend him to friends and family. He was great! Linda Tinker More
I wanted to buy a new Prius and asked for online bids from Toyota.com. Ken Scott responded quickly and we set up an afternoon for me to drop by. He was extremely courteous and upbeat. I had many, many qu from Toyota.com. Ken Scott responded quickly and we set up an afternoon for me to drop by. He was extremely courteous and upbeat. I had many, many questions which he answered honestly and with a tremendous amount of patience. I also wanted to drive several of the models, which we did. He ended up jogging through the lot retrieving different cars so that I wouldn't have to wait so long. Meanwhile my husband had also gotten bids from a couple of dealers and wanted to go with the lowest bid. I told Ken about this and he said he would try to match my bid to win our business. I felt that he had done a lot of leg work for us and I wanted to go with Broadway because of this. We ended up buying our Prius there and it was 90% because of Ken's hard work - and because we were able to come to a good price. I would highly recommend Broadway Toyota. Everyone there was very professional and trusting. When we discovered we'd forgotten the title for our trade-in, they went ahead with the deal and asked Ken to follow us home to get the title. I absolutely love my Prius IV. It has such a smooth ride and is super easy to operate. I love that I'm getting 51mpg, and that I can put the back seats down to carry my skis. It's very roomy inside, and has some nice design features - for one thing, I can roll down the driver's side window without it blowing my hair all over the place. I did a lot of research and I think this is the best car on the market today. More
Emir was super helpful. I hadn't planned on buying the car for another week as I thought I had to get some issues with financing dealt with, but he showed me that it was possible with Toyota to get my per car for another week as I thought I had to get some issues with financing dealt with, but he showed me that it was possible with Toyota to get my perfect car. I saw the prius on the lot and knew it was for me. Emir took the time out to help me to get everything situated, even following me to drop off the car I came in!! It was a great experience and I love the new car!! More
I purchased a vehicle (2010 Prius) from Mario at Broadway Toyota recently he was knowledgeable, and enjoyable to work with. Overall, he made it a very pleasant experience for what is normally for me a very s Toyota recently he was knowledgeable, and enjoyable to work with. Overall, he made it a very pleasant experience for what is normally for me a very strenuous event. The building was nice, and they had a very large selection of cars to choose from! More