Toyota of Redlands

This was, by far, the best car buying experience we have had. Our previous new car purchases don't compare to the attention and care we received from the Toyota of Redlands staff! Todd Burns followed throug had. Our previous new car purchases don't compare to the attention and care we received from the Toyota of Redlands staff! Todd Burns followed through from beginning to end, making this an enjoyable experience. More

Caroline was very helpful and kind with our purchase. This was our second purchase with her.Caroline helped us with our insurance company on our total loss. This was our second purchase with her.Caroline helped us with our insurance company on our total loss. More

Josh and efrain were very helpful and friendly. They really work with me to get me into the car I wanted. I really appreciate all their help. Thank you again. I love my new car! really work with me to get me into the car I wanted. I really appreciate all their help. Thank you again. I love my new car! More

I just wanted to take a quick moment to leave a review about Toyota of Redlands. I had my Scion TC for 7 years now (originally purchased from the old location in Redlands) and it finally decided to give m about Toyota of Redlands. I had my Scion TC for 7 years now (originally purchased from the old location in Redlands) and it finally decided to give me some issues. I took it into the dealer and convinced myself to buy a new car. Andrew in services immediately transferred me over to Todd Burns in sales and he took care of the rest. I had multiple questions which he answered completely. I've never really "trusted" dealerships before but I always get a good feeling when I come into Redlands. It seems like they've managed to retain the small town feel while still doing millions in business. I appreciate that kind of customer care and will continue to buy toyota/scion until that experience changes. Satisfied customer here! More

Everyone went above and beyond to help me in making the right decision for me! They were all so patient with me and made me feel at ease. THANK YOU EVERYONE AT TOYOTA OF REDLANDS who made this happen for m right decision for me! They were all so patient with me and made me feel at ease. THANK YOU EVERYONE AT TOYOTA OF REDLANDS who made this happen for me! More

It was extremely easy to use the Costco auto program to contact a dealer, especially if you already know the car you are interested in. Caroline immediately contacted me regarding my inquiry and it was ver contact a dealer, especially if you already know the car you are interested in. Caroline immediately contacted me regarding my inquiry and it was very easy to schedule an appointment with her. Although the dealership was out of the way, it was hassle-free as soon as I arrived. My appointment time was kept and everything was explained very carefully and in a clear efficeint manner. Caroline is extremely friendly and helpful which made the experience much easier. More

Caroline was extremely helpful and friendly. She processed my purchase as fast as possible, and did not play any typical can salesman games, which I really appreciated. She was willing to meet the p processed my purchase as fast as possible, and did not play any typical can salesman games, which I really appreciated. She was willing to meet the price of the Toyota in Riverside without any fuss. Great service! Promote her and give her a bonus! More

This was a new experience working through the internet sales. Thought I paid a fair price for the vehicle at the time of purchase. My first visit to the dealership was not very positive. I stood out in th sales. Thought I paid a fair price for the vehicle at the time of purchase. My first visit to the dealership was not very positive. I stood out in the parking lot for over 2 hours with no sales representative to help, additionally Mr. Johnny Rodriguez gave me his card after I approached him and a groups of sales representatives and I was told he would call with information on two vehicles I was interested in. I NEVER GOT THE CALL. For a manager his customer service was very poor. If not for the Black Friday sales promotion I would have not returned to the dealership. During the processing of the vehicles agreement my wife and I got the impression we were holding Caroline from doing something. It was a very lengthy process however we purchased TWO vehicles. The best aspect of the experience was working with Gil. His professionalism and concern was TOP NOTCH. He explained in detail each document we signed. Overall this dealership provided a good experience however if I was not a loyal Toyota customer I would have went elsewhere. More

The service I received from Caroline and Cindy was amazing! The process was very straightforward and not complicated. The overall experience at the dealership was warm, welcoming, and inviting. Very h amazing! The process was very straightforward and not complicated. The overall experience at the dealership was warm, welcoming, and inviting. Very happy customer! More

I was initially given this dealership as 1 of 3 who my USAA insurance referred me to. The dealership was closer to me than going to the San Diego area. I was treated courteously & had many followup em USAA insurance referred me to. The dealership was closer to me than going to the San Diego area. I was treated courteously & had many followup emails & phone calls that were very helpful & informative. Also I had to go to Riverside so I thought it only to my advantage to see what could be worked out for myself & the dealership. All in all it was not a bad experience like one sometimes has when purchasing a car. Especially being a woman by herself, I had to do a lot of research with regards to the different dealerships & the prices. More